Finally Truphone Anywhere comes out and proves me right

Truphone finally makes it public: According to fellow VoIP blogger Alec Saunders and the UK site Techworld, Truphone is set to announce Truphone Anywhere, a service that lets you acccess the Truphone network from any mobile, whether on WiFi or not.

You know what? I know this service since February and better didn't tell to not ruin Truphone's surprise. Research Director James Body showed it off secretly to me at the Mobile World Congress in Barcelona. That's what I wrote in a later blog post on February 29, 2008:

They always have much more advanced Truphone versions installed than normal users. The last lab version I saw in Barcelona was quite promising and solved a problem I was always nagging about.

I am don't think that the new Truphone Anywhere feature with its beautiful Skype like "A"-logo is a direct reaction to my nagging blog post "To make money from mobile VoIP, companies have to accept certain realities" from February, 1st. But it attacks the problem that "WiFi isn't everywhere and callback costs double", which was always my strongest point against many mobile VoIP business ideas like Truphone.

To solve it, I recommended a network of international callthrough numbers which users can dial for local prices to channel their mobile phone calls into the VoIP system of companies like Truphone, Gizmo5 or WiFiMobile. It seems that Truphone finally took my advice, after Wifimobile had already announced a similar solution and Gizmo5 always cooperated with Sipbroker for local callthrough.

Techworld now writes that Truphone could join the bandwagon because they have bought the travel SIM card provider SIM4Travel. But I guess that Jajah or Tpad could also have provided with the necessary infrastructure.

Truphone Anywhere dials a gateway on a local number, which then connects through to the destination number, saving money if it is an international call. Unlike some other services, this is transparent, with the call set-up handled automatically after the user dials the remote number. It is enabled partly by a recent Truphone acquisition, SIM4Travel, which provides cheap international calling through gateways in Europe.

Let's see if it's as cool as the Israeli mobile VoIP software miracle from Mobilemax which automatically connects the cheapest way. I am also wondering what came first: 1.) the acquisition of SIM4Travel, 2.) the last round of financing, 3.) Truphone Anywhere? The official Truphone version is 1, 2, 3. The financining allegedly followed one week after the acquisition on April 17, 2008. But I am pretty sure that it went 3, 2, 1.

UPDATE:
I have now installed the new Truphone software 4.0. Anywhere doesn't work yet in Germany.

UPDATE 2:
After contact with Truphone's tech support and a complete erase and reinstall it works now.

Tpad has cleaned out dormant accounts although they were in use

One of the most reliable VoIP services I know is Tpad. Not only that it worked flawlessly for more than one year, they even credited $10 to my account when I found an error this weekend. Needless to say that Tpad never got any money from me penny pincher, because I use their service only to receive calls.

Long before Jajah Direct, Wifimobile or Gizmocall started similar services, Tpad already had break-in numbers in 39 countries. It's an entire callthrough system: You can dial whichever of these 79 numbers and the number of my Tpad account to reach me for the price of a local call. That's much more reliable than the other services, which depend on the Caller ID to connect the call. In poor countries with bad networks this Caller ID often cannot be transmitted for technical glitches. I am permanently connected to Tpad with my SIP ATA so that my Peruvian friends in Lima can always call me for the price of a local call.

Today it's more than one year that I started to write about Tpad and I have used it since then. But some days ago I realized that my SIP devices could not connect to the Tpad server anymore. Not from my ATA, not from Voxalot, not from a Nokia E61, not from a Nokia N810. Other German friends had the same problem. What was wrong? I asked in their forum and learned that Tpad had cancelled my account because they thought I didn't use it anymore:

Tpad performed a cleanup of "dormant" accounts, without remembering that call records are only captured for calls that use the Tpad softphone. Since you use Tpad exclusively from an ATA or non-Tpad softphone, your call activity is not remembered. So, it is very likely that your account was improperly considered dormant and was suspended. Tpad should be able to restore it for you pretty quickly.

What really impressed me was that the forum admin immediately wrote "Send me a PM of your Tpad Number(s) and we will fix asap". What a difference to other VoIP services! His answer, apology and $10 to my account arrived the same Saturday. On Sunday they fixed the problem. What a great service!

I think I should charge some money to my Tpad account as a gesture of gratefulness. If only it was necessary! With $10 I can call for more than ten hours to Germany and this credit never expires. That's another big difference of Tpad to other VoIP companies.

To make money from mobile VoIP, companies have to accept certain realities

Jon Arnold has updated his very interesting portal website IP Convergence TV. This time I also wrote a guest opinion, because to make money from mobile VoIP companies have to accept certain realities: "WiFi isn't everywhere and callback costs double".

I love the mobile use of VoIP but I still find it quite uncomfortable. That's what I point out. Especially annoying is how Skype, Fring, Truphone and other SIP based VoIP services get blocked by German 3G providers. Sorry, Dean Bubley from Disruptive Analysys! The reality looks much darker for VoIPo3G than you predict for the future. (But thanks for your regular Google ads "3G mobile Voice over IP. Analyst report: is it a threat to carriers? Or a future opportunity?". I better put a direct link to your website.)

Mobile VoIP over Wifi works only at home or in the office where I don't need it. So in my guest opinion I advocate intelligent cell phone software which automatically completes calls as callback, callthrough, Vo3G or VoWifi while the user doesn't even notice. I have already installed an example software on a Nokia E61.

Maybe if more and more people use these options, Dean's dream will come true. If everyone uses only mobile callthrough, triggered by intelligent software on the handset, the mobile network operators cannot charge any other items than the tariff's included minutes for local calls. Their voice legacy cell phone networks would become dumb pipes into the internet, the way we already see it with the 3Skypephone or iSkoot, Ringfree, Mobivox, Jajah Direct, Sipbroker, Tpad, Rebtel, Mobiletalk, etc. If mobile operators wanted to charge for international calls at all, they would have to embrace VoIPo3G and could at least charge for data, the way Dean predicts it.

But until this comes true, the mobile VoIP companies should attack the incumbents with better callthrough options, to take more and more cell phone calls out of the traditional networks and into IP. Read the full text for further explanations!

Israeli mobile VoIP software miracle automatically connects the cheapest way

Last year I was nagging that "Packet8 MobileTalk could be done much better", and I was right. I could learn that now when the Israeli company Mobilemax installed for me on a cellphone the underlying software which powers Packet8's MobileTalk. It is a real mobile VoIP wonder weapon which I covered in an article for Areamobile. Companies like Truphone, Gizmo5, Wifimobile and Tpad should make its features a part of their mobile services to make them work also outside of the spare Wifi areas.

Internet telephony could be a killer application for mobile phones. But it has it quirks, shows a series of articles I wrote. In most cases you need at least a cell phone which can open mobile websites. It let's you do a mobile callback with VoIP providers like Jajah or Voxalot. After entering the phone numbers of the caller and the callee on a mobile website, a server rings up both and connects them over the internet. Of course this also costs double, but for international calls it's still cheaper than the own cell phone provider's prices. Only Wifi cell phone calls are less expensive. They only cost a few cents per minutes and often they are free. But Wifi isn't always available.

Mobilemax thus developed a software which automatically sends mobile phone calls the less expensive way over the internet whenever that's cheaper than normal calls. No need to open mobile websites on the phone or to trigger callbacks by SMS or instant messaging. The software simply sits unobtrusively in the background and automatically determines the way in which the call is connected. The user only needs to enter the number.

Establishing a call with VoIP software from Mobilemax

The program works on about 500 phones with Palm, BlackBerry, Symbian or Windows Mobile operating systems and last month it has been deployed for the first time by the US VoIP provider Packet8. Once a number has a foreign area code, the software starts to act and connects via a landline number to the server by Packet8. The server connects the telephone conversation with the other party over the VoIP network. Calls from the United States to Asia or Europe cost only a 2 to 5 US cents per minute more than the price of a local call. The American mobile operators normally charge up to three dollar minute. German companies like Running Mobile or Cellity offer similar solutions.

But the Israeli software has much more functions which the competitors lack and also Packet8 doesn't use. The program could also automatically decide to connect a phone call as a callback or over Wifi. Even VoIP calls over 3G will soon be possible, although all German mobile network operators seem to block them now I realized in some self-experiments. Mobilemax' software is a real miracle weapon for mobile VoIP and the handling is particularly pleasant, because no extra buttons have to be pressed. The software even senses in which country the user is and automatically chooses a local number for callthrough or callback. What a pity that consumers cannot have it. Mobilemax distributes the software only to companies. "We don't see ourselves providing the underlying service of the application and compete with our customers", said Mobilemax' Director of Business Development, Perry Nalevka, to me in an interview. The Packet8 customers pay $10 per month only to use it. In addition they get the VoIP telephone minutes billed.

Configuration also allows other VoIP flavours

Other companies want to follow the same business model, Nalevka said, which started as a one-touch-dialing solution for calling card users and roamers who had to use tens of access numbers, PINs and dial flows to make a call without being ripped off by the mobile operators. Six different service providers worldwide and several IPBX and enterprise mobility providers are now testing the software. So far several tens of thousands of licenses purchased.


Other companies who use it:

• Reliance - Indian provider launching in 8 countries soon.
• Gamma Telecom, UK - launched the Crosslink service targeting SMBs and enterprise users
• Tellink, Belgium - callback provider for SMBs and roamers
• Tel3, Miami FL - residential provider
• Boomering - SMB mobility & callback solutions for roamers
  

Today it supports the following configurations:

• Callthrough with PIN or PINless (CLI based).
• Roaming location based callthrough with multiple access numbers automatically selects the relevant access number according to the user's location.
• Seamless callback triggered by: DID, USSD, SMS, IP. The application triggers the callback, answers the incoming call and if needed sends the destination number.
• Dial around replacing prefixes in the dialed number (1010).
  

Further developments:

• Support additional phone models as they are released.
• Add new routes to seamlessly divert calls to: VoWIFI, Vo3G (to SIP or termination).
• Adding in-call Mobility features.

You can find more information about the software in Rich Tehrani's interview with Perry Nalevka: "MobileMax: Bullish on Fixed Mobile Convergence" (December 31, 2007).

Packet8 MobileTalk could be done much better

When Packet8 presented last week their service MobileTalk I was fascinated, but just for some seconds. Then I thought: What a lost opportunity! It could have been such a great application, if it 1.) hadn't such an expensive basic fee, 2.) wasn't bound to one particular VoIP provider and 3.) didn't work only in the US.

The press release explains very well how it works:

Packet8 MobileTalk utilizes a downloadable software application that can currently reside on any Windows, Palm or Symbian based mobile phone to seamlessly connect international calls from the mobile phone to the Packet8 digital VoIP network. Routing these calls over the Packet8 network enables cell phone users to significantly reduce their international phone bills and maintain high international voice quality while still enjoying the convenience and flexibility of mobile calling. [...]

With Packet8 MobileTalk, subscribers won't think twice about calling Europe or Asia because instead of $1.00 to $3.00 per minute, they will be paying as little as $.02 to $.05 per minute over the Packet8 network to most destinations. With more than 340 mobile phones from any cell phone carrier currently supported, the Packet8 MobileTalk service is a vital tool for mobile business professionals and consumers. [...]

Unlike calling card, callback and other reduced-rate international mobile calling services, which require the user to dial numerous key strokes in addition to their destination number or make their calls through cumbersome software applications, Packet8 MobileTalk users can dial calls directly and natively from their mobile handset, contact list or speed dial directory with no additional keystrokes - a significant advantage when, for example, placing a call while driving. Once the destination number is dialed or selected, the Packet8 MobileTalk software application identifies the international prefix being called and redirects the call to a local Packet8 network access number. With Packet8 MobileTalk, all calls are carried to the Packet8 network over the subscriber's existing cellular voice phone service and do not require access to an expensive monthly data plan or WiFi access point. [...]

There is a one-time $9.99 activation fee for the service and a monthly fee of $9.99 for non-Packet 8 subscribers. Existing Packet8 VoIP subscribers, including subscribers with one Packet8 MobileTalk account, pay a monthly service fee of $4.99. Packet8 MobileTalk overseas calls are billed at Packet8's low international rates which can be found at http://www.packet8.net/international_services/.

That's a quite expensive monthly rent for a small piece of software. Given that there are no calls included in the recurring fee of $9.99. On top you always have to pay the per minute price for the calls, which is e. g. $0.03 to a German landline. The several Betamax companies charge only half the price, $0.015, for the same service. Or the call is free, included for instance in Voipstunt's flatrate price of € 10.00 for 120 days (roughly equivalent to $ 13.40).

I guess that people who acquire Packet8 MobileTalk suffer very strong from dialing "numerous key strokes in addition to their destination number or make their calls through cumbersome software applications". If not, $9.99 is a rip off. Taking into account that other callthrough applications like Runningmobile's cost just €19.95 (about $30). But only one time, when you buy it.

Nevertheless the functionality of Packet8 Mobile Talk is quite smart and better than other "cumbersome software applications". Perry Nalevka is Director of Business Development at the Israeli company MobileMax, which developed the software for Packet8. He explains in a comment to Pat Phelan's regarding blog entry:

1) The application sits on in the background of the phone and allows the user to use their phone normally and dial from their address book or call log

2) Supports BlackBerry, Windows, Palm and Symbian phones currently. The Java will be ready next year.

3) Calls are “caught” and routed by pre-configured parameters. In the case of Packet8 any call that begins with “011″ or calls that begin with “+” that are not in the US.

Hopefully Nalevka doesn't break an NDA by telling that his company is behind Packet8's software. He mentions it also in Tom Keating's blog. So MobileTalk from Packet8 works similar to the Wifimobile application, which sits in the background of your cell phone and only kicks in when you dial an international number. Only that Wifimobile tries to establish the call over Wifi while Packet8 establishes the call over callthrough. The callthrough numbers are stored in the software, like it is at iSkoot.

Let's wait and see now when Wifimobile comes up with the same callthrough feature. They have already recognized that Wifi isn't everywhere and offer callthrough numbers in 12 countries. Much better than MobileTalk which works only in the US. Also at Wifimobile you pay only $15.99 per month and get unlimited calls to landlines in 40 countries. This feels much cheaper than Packet8's offer. The only point is that Wifimobile's application works only on Nokia smartphones and the nifty callthrough is not yet part of the software. Users still have to dial "numerous key strokes in addition to their destination number".

Which brings me to the point: Companies like Truphone, Gizmo Project, Wifimobile and the like should make callthrough numbers a part of their mobile applications to make them usable outside of Wifi.

Or couldn't Jajah strike an agreement with MobileMax and let them make a software which handles the Jajah Direct numbers? Last week they celebrated themselves for eliminating the need for computer to make Internet calls, only to present a system that's not less complicated: Now people have to dial numbers which are 24 digits long.

A similar case is Truphone: Their software does pretty much everything. It automatically updates the call forward when you insert a foreign SIM card in your cell phone while travelling. Couldn't it also hold some callthrough numbers? If the company doesn't want to set up their own numbers they could surely make an agreement with Sipbroker or Tpad. These VoIP companies have callthrough numbers in nearly every country of the world. The Truphone software could automatically "sense" which country's callthrough number to use, since it already uses a similar functionality to forward calls from Truphone number to local SIM card. If that's not so easy the Truphone software should have a button to choose the country.

Or maybe Tpad and Sipbroker should design their own callthrough softwares, a proposal I directly made in their forums. Tpad's answer from the forum admin:

I will definitely mention your idea to management, but early next year we are starting work on a Tpad Global Freephone Number (cant mention too much detail at the moment, but from what we have come up with so far it is looking pretty good).

We are aware of the German Running Mobile, but we will have to check the other sites out.

Thanks for your ideas, we respect what our forum members want and we will try our best to develope them.

A "Tpad Global Freephone Number"? Now that's even more tricky. It would address the downside of the Sipbroker which is explained in a comment to Pat Phelan's blog entry:

What would make more sense for a large player is to negotiate preferable rates for access through 00800 (international toll free) straight to their own VOIP switch. Going through sipbroker access numbers that are operated by dozens of different VOIP carriers would not lead to consistant QoS.

OK, so QoS fans should use their own numbers, although many people use the Sipbroker numbers without problems. In the forum of Sipbroker's mothership Voxalot we developed some interesting ideas.

Maybe Voxalot could design my "callthrough dream application"?

It holds all Sipbroker numbers, kicks in only when make an international call and let's me use my own VoIP providers - like a already do on Voxalot's all purpose VoIP PBX. People would always only pay a local call and the international part goes over the respective VoIP provider. The mobile application should always “sense” in which country the cell phone is situated and choose the local Sipbroker number to establish the call.

I am craving for a really comprehensive application: sitting in the background like Packet8 and always kicking in when I need it, automatically making use of the callthrough number of the country where I am. Be it Jajah's, Tpad's, Sipbroker's, Net2max' or whatever callthrough number. I am a client of all these companies anyway.

It should be a "callthrough consolidator", like Devicescape is a Wifi consolidator for mobile phones. Devicescape let's me consolidate all the Wifi hotspots for my mobile phone into just one virtual hotspot. The callthrough software should do the same with all these numbers. I would even make myself the work to copy all callthrough numbers into my account on a website. The way that I can copy all login data of different Wifi hotspots into my account on the Devicescape website. Devicescape knows them all. No hassle with Wifi configuration on my tiny phone keyboard.

Who can build a Devicescape for callthrough?

Maybe a guy from Poland, called Marek. But until now he has only sent me ideas that go in this direction. No downloadable application.

Free Call Forward from VoIP number to mobile phone

Vinay presents a sophisticated solution which makes use of Voxalot as PBX and PhoneGnome as VoIP provider.

Its purpose is to let your mobile or PSTN phone ring whenever somebody calls your VoIP number. It also makes use of Sipbroker's access numbers so that friends from wherever in the world can call you for the price of a local call.

Although you can tell from the comments to Vinay's blog post that his solution is a quite difficult to understand, it's definitely worth reading. I would like to add that Vinay's solution rocks even more when you extend it with more inbound numbers from Tpad and Gizmo Call.

Another elegant solution for the same purpose could be the GSM gateway from 4S newcom:

Redirection of fixed office numbers to mobile phones works by routing an incoming call to an employee's desk phone to the employee's mobile phone, using the appropriate GSM channel on the above-mentioned GSM module. The call will then be completed at no cost.

The PBX from 4S newcom receives the phone call and forwards it to the cell phone over a built in GSM device which holds a SIM card with flat rate tariff, as you can read here.

Forum for Gizmo Call's "Free Local Numbers" online again

In my former post "What happened to Gizmo Call's "Free Local Numbers"?" I complained that Gizmo Call's free local numbers did not work anymore. At least it seemed so since I cannot receive any calls anymore and the respective user forum on Gizmo's website had dissappeared.

Then I got this email from Clay Elliot, Director Business Development at Gizmo Call's mother company SIPphone, Inc.:

I saw your blog post about Free Local Numbers (FLN). I believe the forum you were trying to find was just temporarily down. This week we moved from beta into full release to the world so there was a bit of shifting. http://forum.gizmoproject.com/viewforum.php?f=15/ is up now.

OK, that's great. So at least the forum is online again. You can see it here. Even better is that the free local numbers are now out of beta and part of Gizmo Call's normal service.

But still I cannot receive any calls on my free local inbound number. I guess there is some trouble with my account. Or does anybody have similar problems?

As I told you in "How Gizmo Project's free local numbers save me 230 dollars annually" I use this service heavily to receive calls from my friends in Peru. It was really nice to have my own local number in Lima. They could call me by VoIP without even noticing that this service had to deal with the internet. Let's see what my trouble ticket to the Gizmo support brings.

At least there still is Tpad with its Break-In numbers and Tpad extensions as quite similar, but not as nice, alternative.

What happened to Gizmo Call's "Free Local Numbers"?

Where is Gizmo Calls's new feature "Free Local Numbers – BETA"?

(Remember: How Gizmo Project's free local numbers save me 230 dollars annually.)

The forum for this feature should be here. But this link leads into Nirvana, saying "The forum you selected does not exist". Gizmo erased every mention of this feature from its forum and all links in my former blog posts are dead. Here you can see how the forum looked like.

Also it seems to me that the free local numbers don't work anymore. I cannot receive calls from my Peruvian friends. Luckily they can use Tpad as an alternative.

What has happened?

How Gizmo Project's free local numbers save me 230 dollars annually

Although the Gizmo Project's free local numbers are still in beta they have made me very happy yet. I have used this new feature heavily for phone calls to Peru and now I have my own incoming Peruvian number, which normally costs 230 dollars per year at Gizmo Project.

How did I do this?

I've called all my Peruvian friends on all their home, mobile and work numbers from Gizmocall's beta website. It must have been about 50 phone calls. Every time I called a small window popped up that told me that the person could call me back on a certain number. And it was always the same!

Other users didn't have that much luck, as for instance the user jfinlayson tells:

You may have to dial quickly. Those two batches of calls I made were only an hour or so apart, and were assigned different numbers.

So I was very fortunate to be probably the only one who tried this service for calls between Germany and Peru. The batch of phone calls was even easier to make when my free minutes where eaten up. I just had to dial the numbers, Gizmo told me that I was out of money and the yet the number was assigned. When my friends are now going to call this number my normal phone will ring, because it is connected trough an ATA to my account at the Gizmo Project. No need to keep Gizmo Call's website open. Since I have authorized all their phone numbers with my calls it will feel like having a real phone number.

With only one restriction.

Maybe it was stupid of me to ask the following in Gizmo Project's forum:

Posted: 01 May 2007 19:39 Post subject: Re: Now it works great!

markus_goebel wrote:
Next question: Will my free local number ever change?

Or will it always stay the same for the Peruvian friends to whom it is assigned now?

The free local number your were assigned for your friend to use to call you will not change as long as your friend uses it to call you at least once every 60 days.

There will be rare cases where the number assigned has service problems and we would have to remove it from use. If that happens, you can place another free call to your friend to get a new Free Local Number they can use to call you.
_________________
Jeff Finlay
Gizmo Project Support

Oh please! Does it really have to be like this? I notice that they have altered their answer. Until some hours ago it still said that the number would be mine for ever. I guess that it was me that caused them the idea to restrict it on 60 days. Probably not every Peruvian friend will call me in the next two months.

But the others will have a cheap local number to talk to me.


UPDATE:

Yes, they are serious about their 60 days restriction, as the forum admin states:

I sent you a private message to let you know I had posted new information in my reply. The rules didn't change and they are the same for everyone who uses the service. I just wasn't aware of the requirement before.

Now you have an excuse to have more frequent phone conversations with your friends in Peru.
_________________
Jeff Finlay
Gizmo Project Support

Funny? I don't know. Soon every Peruvian friend who doesn't call me can't use this number anymore. Everything will end up in great mess where everyone has another number to call me. When they ask each other for my number everyone will have an other.

So I will probably go on using Tpad's system with worldwide inbound numbers and an extension for me. That's much easier to explain to not so tech savvy people and I can always stay with the same numbers.

Free calls from Pakistan to the UK and other countries - even without VoIP

It seems that Tpad is getting serious about their toll free inbound numbers. Their forum tells that they have set up their fist toll free number in Pakistan.

Tpad's idea is the following:

We are making toll free because we realise that families and friends in poorer countries cant afford to make international calls. So we are trialing a service that lets you foot the bill for both parties. We expect you to forward calls to your landline / mobile so thats where we make a bit of money.

Well, I whish them luck that they really „make a bit of money“. As I told before, this service can also be used for something really different: Free phone calls from Pakistan to the UK and other 40 countries, whithout even having an internet connection.

I am waiting for the first Pakistani to set up his Tpad account as incoming number in a hosted PBX (which you can get for free at PBXes.com) and offer free calls to the UK and other countries. He would just have to program a calltrough rule in the PBX. Then he could charge his fellow Pakistanis a modest price for these international phone calls, since they cost him nothing. He doesn't even need a computer or internet connection since the calltrough does all for him. An old landline phone would be enough.

For the outbound leg of the calltrough he could use a VoIP carrier whose identity I won't reveal here to not cause them trouble. But it's a nice, reliable company which offers free calls to more than 40 countries. Whithout even having to buy 120 freedays for 10 Euros, as he would have to do at Voipstunt. He just needs to set up the accounts and can start the free calls. From his phone booth in Pakistan he would dial the following:

Tpad's toll free inbound number + BREAK + Tpad Account number + BREAK + PBX PIN Number + BREAK + Number to call

I admit that it seems complicated to dial three other numbers before the phone number. But he could program a redial for these first numbers, which are always the same. After the PBX PIN his clients would hear the sound of a free phone line. Too bad that VoIP prices to Pakistanian numbers are still quite high. Because local calls could really be a big business with this scheme.

What do we learn from that?

If you use the SIP standard right then nearly all international calls can be local calls, even if you don't have an internet connection. Thanks to the local break in numbers of Tpad and Sipbroker. I recommend everyone, who travels a lot and suffers from high roaming costs, to use these numbers.

And as we saw today: these calls can soon be totally free.

UPDATE:

Here you find a comprehensive explication how to install it step by step: Placing VoIP Calls from any Old Regular PSTN Phone (VoIP CallThru).

Tpad to involuntarily offer free phone calls worldwide?

It seems that the fellows at Tpad are eager to open the telecommunications industry's Pandora's box a little bit more. If they really follow this trail, it will be one step more to a worldwide breakdown of phone call margins. A sickness that's highly contagious from VoIP companies to incumbent carries to even mobile operators. I sometimes feel like an epidemic doctor and today I found another sign of deterioriation at the patient: Tpad, which offers local break in numbers for its VoIP services in many countries, wants use toll free numbers now.

Do you know what that means?
Free phone calls from nearly every country to every country!

Jajah, Rebtel, Truphone, Vonage and the like can go home then. And Tpad pays the phone bill. No need for a computer, a Wifi phone or an ATA. Just plain 0800 numbers that everyone can call for free from his landline or cell phone. Even people who don't have a computer or technical skills can make their calls for free.

The setup is quite easy. Just define your Tpad account as incoming number in a hosted PBX, which you can get for free at PBXes.com. Or you install the free Asterisk in your webspace. Unfortunately my preferred company Voxalot doesn't provide the necessary features yet, but they are working on it.

For the outgoing calls I recommend Voipstunt, which offers free calls to 40 countries, or another company of their mothership Betamax. After that you can virtually throw away your computer, ATA, Wifi phone or whatever you have used for VoIP. Just call the toll free Tpad number of your country, then dial your Tpad account number, your PBX calltrough PIN and the number you want to call. The call enters on the free Tpad number and will be connected for free via Voipstunt.

Well, I admit that this seems a lot of numbers to dial. But you can automatize it by installing the mobile callthrough manager from Runningmobile on your cell phone. Just tell the program once your account numbers and then start making your phone calls. The cell phone behaves as always, only that it dials in the background some more numbers, which you don't notice.

You can even share this free service with your friends. Just tell them which toll free number they have to dial and how it works! Of course you should setup some rules in your PBX to prevent that someone calls a country that isn't free. I for instance have as of today 248 freedays in my Voipstunt account. This means 248 days of free calls to any regular landline in: Argentina, Australia, Austria, Belgium, Canada, Chile, Denmark, Estonia, Finland, France, Germany, Hong Kong (+mobile), Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Portugal, Puerto Rico (+mobile), Russian Federation, Singapore (+mobile), South Korea, Spain, Sweden, Taiwan, United Kingdom and the United States (+mobile). And the rest of the world they offer quite cheap.

If that's not enough and you also want to do free calls to mobile phones then install Tpad as incoming number in a PBX with free calls to cell phones, such as 4S newcom's. They can equip their IP PBX with SIM cards of all mobile phone providers of your country. Of course with flat rate tariffs, so that you can call all mobile phones for free.

In fact the described free calling service is in itself nothing new. Vonage also offers similar toll free numbers, but only for subscribers of their service, which costs 25 dollars a month. Tpad's accounts are free.

Reviewing this scheme I start to doubt that Tpad will really implement these toll free numbers. I understand why they are planning it: So that people can use Tpad for their calls without even having a computer. Tpad is very strong in countries like Pakistan and India where many poor people live. The company counts on that these clients will use Tpad also for the outgoing calls to the PSTN. And therefore they sponsor the toll free number.

But that's not necessary if you know to creatively use the SIP standard.

More tricks for free phone calls

Yesterday I told under the headline „Why mobile and landline phone calls will soon be free“ my outlook on the future of telecommunications. I am sure that per minute charges for landline and mobile phone calls will soon be a thing of the past. Even a 29 dollar monthly flatrate for all calls will seem too expensive. But not because the companies change their business models. It's the clients who find ways to circumvent the paid networks. They leverage their phone costs by using the SIP standard which can be seen as a Pandora's box to the industry.

Today I want to show you some other examples how I would do it. I'll also try to explain how the companies try to avoid these tricks. Skype and Truphone for instance try to stay out of the rat race by avoiding to implement the whole functionality of the SIP standard. Skype more than Truphone, obviously. Rebtel tries to tie up their clients to pay 1 Dollar a week for their incoming numbers. Jajah wants you to deposit at least 5 dollars on your account to charge you for their callback service. But they all can be beaten.


Connect Skype to a normal phone:

Skype relies on its own closed communication standard and until now there were no easy ways to use Skype on your normal phone. But maybe these days are over.

The VoSKY Exchange from abpTECH alleges to be the world's first product to seamlessly bridge an existing PBX to the Skype network. It adds four Skype lines to your PBX, and extends the benefit of Skype to every extension in your office.

At CeBIT the Italian company PCService presented in march their Linux software Skip2PBX, which serves as an addition to a company's existing PBX. Installed on a Linux machine, which can also be virtual, it controls up to 30 Skype accounts at one time, using different sessions of the Skype program. When a Skype call arrives it's being redirected to a phone. The Users can call their Skype contacts for free by using short numbers on their phone.

But the easiest way is certainly to use Fring on a mobile phone. Why hassle with the PBX when there is a phone software that communicates with all kind of messengers and SIP phone networks? Fring works on Wifi and 3G.


Get a cheap incoming phone number for Truphone:

Truphone has another interesting way to assure their income. They give free calls to 40 countries worldwide until end of June, but maybe this special offer will last forever. It's not only a marketing gag, they just have another source of income. The Truphone numbers in the UK are mobile phone numbers. To call them is quite pricey and Truphone takes its share from the incoming calls, as a Truphone network engineer affirms.

But there is an easy way to avoid these costs:

Install Sipgate as a second SIP provider in your mobile phone. So people can call you on your free Sipgate landline number. You can even set up a call forward from the Sipgate number. Just install Sipgate on Voxalot and make a call forward to your Truphone SIP address which has the form 447624XXXXXX@truphone.com. Your friends can call you always on your Sipgate number, but poor Truphone (which you will probably use for the free outbound calls) will not earn on the inbound leg from PSTN anymore.

Truphone always tried to prevent this kind of tweaking by not showing to their costumers their own SIP password. Truphone's software leaves it encrypted on the Nokia mobile phone to prevent that people use the service on other devices, circumventing the Truphone network. So do the Sipgate workaround! Calls between Sipgate and their partner networks are free, that's understood.


Get lots of inbound numbers like at Rebtel:

One business of Rebtel is to give you local incoming phone numbers in many countries and charge a dollar a week for that. But why should you pay when there are free incoming numbers? I, for instance, have dozens of SIP accounts with their respective inbound numbers from different countries concentrated at Voxalot. No matter which number you call, they all ring on the same phone. The thing gets even more funny because my Voxalot account works with Sipbroker and Tpad. They have inbound number in nearly every country of the world. You can call them at a local rate, dial the account number and my phone will ring.


Free Jajah like web callback:

Voxalot even has a Jajah like web callback. But other than Jajah these calls can cost you nothing if you use free VoIP providers on both legs of the call. There is also a version for cell phones at mobile.voxalot.com which costs nearly nothing for the mobile data. Enjoy your free calls!


Of course the described services also work on mobile phones outside Wifi, using an IP PBX with GSM SIM cards as 4S newcom offers.

Why I use about 20 different VoIP providers

At GigaOM there is an interesting survey going on under the title "Does your house VoIP?". Om Malik asks:

Regardless, time to ask the community what kind of a VoIP users are you? Cable kind, or someone who uses soft clients or do have still doing the Vonage styled ATA-based VoIP calling?

This cuestions finally made me get a general idea about all the services I use. And, god, it's a lot of them!

Actually I am using 20 VoIP accounts, out of couriosity and because of the different services they offer. But maybe I am subscribed to even more, but just forgot it. My goal is to make free calls and use arbitrage possibilities between the different VoIP services. I use the different VoIP providers on my desk phone that's connected to the Fritz!Box fon ATA and on my mobile phone, Nokia E61, that can hold several SIP accounts. Also I use Fring on the E61, because it can hold my accounts on Skype, MSN messenger, Google Talk and also one SIP account.

Here is why I use so many different services:

Voipstunt: For free or super cheap calls worldwide. This services I use most. It's installed on my desk phone and on my mobile phone, Nokia E61. So I can make free calls from Wifi hotspots.

Sipgate: Is use Sipgate as an answering machine. Incoming calls to my ATA are forwarded for free to the Sipgate mailbox if not answered in 30 seconds. For that purpose we have two Sipgate accounts at home.

Tpad: Because of their BreakIn numbers worldwide. My friends from Peru can call me so in Berlin for the cost of a local call without having a computer.

Truphone: To check it out on my mobile phone and because of their new offer that gives me landlines nearly worldwide for free in the next two months.

Several services for testing purposes and out of couriosity: GMX, Voipbuster, FWD, dus.net, Sip2sip.info, Ekiga.net, Openwengo, iptel.org, Rebtel, 4S newcom ...

Voxalot: Every time my Fritz!Box fon ATA gets too full, because it can only hold 10 VoIP accounts, I move the one I don't use to call out anymore to Voxalot. This service works like an ATA in the net: It's logged in to the VoIP services I don't use so much anymore. So I can keep them and receive calls on their SIP addresses or phone numbers. For instance if somebody calls my unused Gizmo account (I have several of them) my Voxalot account in my Fritz!Box fon ATA rings.

Gizmocall: I have set up a special web link to my address at Gizmo Project. So people can call me unlimitedly from a web page.

Ageet: That's probably the world's smallest PBX. It works as a Activex plugin in Internet Explorer and has a link from my website. If people open this page the PBX loads and they can call me from their browser. This was really cool until I discovered Gizmocall one week later.

The large quantity of the services I use is not so much a sign that I might be tech crazy. It's just an indication of how much the VoIP sector is still evolving. The industry consist of thousands of different companies that offer basically the same: Cheap phone calls over the internet. But if you look closer you see that they differ in the added services: cheap break in numbers, calls from a website, use the old PSTN number as VoIP number, administrate your other VoIP accounts,...

So probably I will have soon 30 VoIP providers. For instance I am interested in a Peruvian VoIP number that my friends in Lima can call for price of a local call. Tpad is already doing a good job with their callin number and the extension. But sometimes this does not work and a real Peruvian phone number would be much more elegant. But still the Peruvian VoIP market is underdeveloped and these numbers are too expensive to me.

4S newcom converges fixed, mobile and internet telephony

Now that's a press release I like: 4S newcom, inventor of the blue4S, "the world's slickest PBX", running on a blue Apple Mac mini, do it again: On the on the occasion of the CeBIT, the world's largest computer expo from 15th till 21th of march 2007 in Hannover (Germany), they start to sell the software running on the blue4S on a bigger scale. It can be used for many purposes: to substitute an expensive hardware PBX in a big company, to save on mobile communication costs or to even build up an own VoIP telephony provider.

They let mobile phones make free calls via their PBX, using Wifi to connect them or flat-rate tariffs for dial-in. Especially I like the "intelligent redirect: a user is given a set of local telephone numbers, which are redirected to international destinations of his choice". That's a little big like the free Break In numbers from Tpad, that my Peruvian friends use, but much more nifty.


4S Fixed, Mobile and Converged: 4S FMCd

Berlin-based 4S newcom introduces its new product range for fixed, mobile converged VoIP. The new software suit "4S FMCd" integrates PBX functionality with a carrier-grade prepaid system to offer high-level IP Centrex functionality to mobile users.

In addition to providing a feature-rich hosted class-5 IP PBX to VoIP users, the software provides full functionality and cost savings to mobile handsets as well. Making use of WLAN-enabled handsets or flat-rate tariffs for dial-in, call-through and call-back, users can use their mobile handsets as PBX system phones with almost no costs on the mobile phone’s bill.

"With this suite, 4S newcom offers providers and business users full fixed-mobile convergence as value-added functionality", says Harry Behrens, founder and director of 4S newcom. "We rely on dual-mode mobile handsets as well as flat rate tariffs increasingly offered by mobile operators". By connecting platform users to VoIP trunk circuits and configuring dial plans, optimal, e.g. least cost, routing plans can be configured at very fine granularity.

GSM connectivity is added by connecting 4-channel GSM extension boards by junghanns.NET to the system server’s PCI extension slots.

Two example scenarios are free redirection to mobile phones and international calls from mobile phone at VoIP prices. Redirection of fixed office numbers to mobile phones works by routing an incoming call to an employee’s desk phone to the employee’s mobile phone using the appropriate GSM channel on above mentioned GSM module. The call will then be completed at no cost.

"Another very useful setup is what we call intelligent redirect: a user is given a set of local telephone numbers, which are redirected to international destinations of his choice. For example by calling a Berlin number from my mobile phone (for free) I am connected to my parent’s phone in London and can talk to them using my mobile phone at zero cost to the mobile’s bill and a grand total of less than 1 Euro per hour! Basically we are arbitraging between mobile rates and VoIP rates"

A trial run for a limited number of users will be launched on March 19th 2007 at http://www.4snewcom.de/fmcd/. This trial run will allow registered users full use of the system based on two simple tariffs, one being a flat rate.


About 4S newcom:

4S newcom focuses on delivering carrier-grade software platforms to VoIP providers, ISPs and enterprises. 4S newcom delivers system, components and know-how along the full VoIP value chain: carrier grade class-4 "dial tone systems", on-premise IP PBX, hosted PBX as well as IP Centrex. Its two product lines are the carrier grade 4S ITSP Solution and the 4S IP PBX.
4S newcom last hit the news with its slick Mac mini-based IP PBX blue4S.


Press contact:

Maja Schneider
press@4snewcom.de
Tel: +49-30-79 70 87 71

The MagicJack doesn't seem magic to me

At the VoIP Weblog and in GigaOM's VoIP sections they talk a about a new VoIP device, called the MagicJack, which caused me some trouble this weekend. The device is by far not as appealing to me as to the others, and so I got some criticism in GigaOM's comment section. Paul Kapustka describes the MagicJack in his blog post „MagicJack, Simpler VoIP than Skype?“ like this:

According to the just-live MagicJack website, the main “magic” appears to be an oversized-looking thumb-drive thingy with a USB connector on one end, and an analog phone jack on the other. Greenberg’s column says the total price for a device and a yearly subscription for all-you-can-eat dialing in the U.S. and Canada should be between $50 and $60 $29 and $39 the first year, $19.99 a year thereafter; so far, no other details have surfaced on how the pricing, connection and billing actually work, and whether it won’t be another free-calling fiasco.

I directly checked the MagicJack's website for more details and was disappointed. What is so great about that MagicJack? I don’t see a breaktrough. It lets people make phone calls only while their computer is switched on. When it’s off they cannot even receive calls. The MagicJack is basically a softphone on a USB stick, bundled with a $60 dollar a year VoIP contract. - That seems quite expensive and uncomfortable to me.

E. g. with the VoIP provider Voipstunt I have unlimited calls to USA, Canada, Germany, UK and other 30 countries - for about 36 dollars a year (= 10 Euros for 120 days). I have Voipstunt installed on my analog telephony adapter (Fritz!Box), which connects my normal phone to my DSL connection. This means that I can make those VoIP calls and receive calls when my computer is switched off. It’s works like normal PSTN telephony, but is much cheaper.

I am really not impressed by this MagicJack. It seems as uncomfortable as Skype to me, which annoys me much because it works only when my computer is switched on. Maybe they want to address clients which don’t understand VoIP. But to me it seems too uncomfortable and its contract too expensive. Looking for solutions from abroad the USA they would have found much better and cheaper solutions, for instance the one I use: Fritz!Box + Voipstunt from Germany. A reader called Andrew Jed answered:

Didn’t anyone listen or read?!
The initial cost will be $30 - $40 for the magicJack device…with FREE unlimited local and long distance calls - through your analog phone (or headset on PC if your prefer). No subscription or fees the first year whatsoever. Each add’l year is planned at around $20.00.
And? What is so great about that? For about $40 I get one year of unlimited local and long distance calls as well, as I explained before. And I don’t even have to switch on my computer to make them. So the MagicJack would worsen my situation if I would change my at home configuration for it.
PLUS you can have your entire home wirelessly making FREE calls.

And so what? That’s what I do already with my configuration. I have a DECT phone connected to my Fritz!Box that let’s me wirelessly do free phone calls without the need to switch my computer in.

There is so much more. Making rash and unfounded comments prior to knowing the facts seems very, well, wrong - to say the least. Markus Göbel states in his web site he is a journalist?

Well, thanks for Andrew's appreciation of journalism as a profession. But maybe he doesn’t know: Even journalists can make mistakes. Moreover in this very case none of his arguments convinces me and I still think that I am right with every word I wrote in my comment.

Also I wrote an answer to a comment from Dan Borislow, the inventor of the MagicJack:

What makes the magicJack so different?

1.Ease of use.There is no other device in the world,where you plug into a USB,up and running in a minute with plug and play and you plug in a telephone.This is one of a kind.

Well I have already read about many similar USB stick devices that plug into a computer and then people can start talking via VoIP, without the need to install a software: Vonage V-Phone, MPlat FlashPhone or Sandisk’s Skype on a USB stick. OK, with the MagicJack you don’t need a headset but you can use your normal phone for the call. But is this really a breaktrough? When my computer is runnig and I am talking to a friend I just speak directly into my computer, which has a great microphone and sound with echo cancelation. For what would I need to pick up the phone that is connected to the MagicJack?

Borislow answered with some ironic comments:

When you went to go to in your backyard and swig down some Becks,do you bring your laptop outside with all those songbirds and talk to your favorite girl?

That’s exactly what I don’t like to do: Grab my laptop just to make a phone call. There is a device that’s called “telephone”. You don’t have to boot it. You can take it to the backyard and make phone calls. Only that it is easier to use as a laptop, weighs less and is just as mobile because I use a wireless phone. This phone is connected to my WLAN-Router/VoIP device (Fritz!Box) so that I have calls to 30 countries for free. I find this much more comfortable as the MagicJack.

What happened when you were finally making time with your girl, and Voip!Stunts only server caught on fire and she might have hooked up with somebody else by the time they restored their service? (we have 31 we use)

That was a better point from Borislow! I agree that Voipstunt can possibliy dissapear from one day to another. They are obviously underpricing. But the recent outage because of the fire was the first I experienced in two years and lasted only 4 hours. Too short to even sell this news to the media! Voipstunt is a very “no frills” service. They are just cheap and I don’t know if they give any kind of support. But for me they failed only 4 hours in two years.

Were you surprised when you started getting billed 13 cents a call,when the Voip!Stunt promo was over after 120 days?

That’s never happening. When the 120 days are over the countries I call cost about 1 Cent. I just don’t miss the 120 days. When there is no money anymore on my Voipstunt account the phone does not work anymore. In this case I have 9 other VoIP providers installed in my Fritz!Box (as fallback options and also because I a am a geek who tries out all the VoIP services). But normally I do a quick Paypal to Voipstunt and a minute later I can go on making phone calls.

Lastly, Fritz!Box told me that it is impossible to use Voip!stunt softphone on it. How did you do it.

Well I don’t know to whom Borislow talked and what is his technical background. But I suppose he knows how easy it is to configure a VoIP device like the Fritz!Box. You just have to type Voipstunt’s login name, password, registrar, proxy-Server and STUN server into Fritz!Box’ built in website and yet you can do the first phone call. This takes about 1 minute. It’s not “impossible” to use Voipstunt on a Fritz!Box. I do it every day. As well I use Sipgate, GMX, Tpad, Ekiga, Gizmo Project, FWD and others on the same device. As I said I try to check all of the interesting VoIP services.

I like the VoIP industry very much and see it with the eyes of a client. To me and to my buddies the most appealing point is to save money. VoIP should work like a PSTN telephony but cheaper. Just pick up the phone and make a call.

So the MagicJack misses the point. It shouldn't be connected to the USB port of a running computer, but directly to the DSL modem or the router. It could easily get it's energy from the router's Ethernet port. The entire phone software should be embedded in the device and not rely on the Windows XP of a computer. In this case people could make VoIP calls that feel like real telephony. They could connect their old phones directly to the internet.

But in this case the MagicJack would be some kind of Fritz!Box.

Tpad's free call service in Peru works great now

It seems that Tpad took the advice from my last blog post "Free incoming VoIP number from Tpad seems false labeling to me". In their new press release they just say "Tpad Launches 13 New Break In Local Telephone Numbers". That's the right way to say it. Tpad doesn't give free incoming SIP numbers to its clients, but they have found a great way to lower international phone costs for people from poor countries. Their latest press release states:

Popular VoIP provider Tpad have unveiled their latest innovation in their drive to cut the cost of phone calls, Break In local numbers. By dialing a Break In number before calling Tpad customer the caller will only be charged at local rate no matter where in the world they are calling.

I can only agree to that and I can say that they have improved dramatically their service in Peru. The Peruvian Break In number works perfectly now. My friends from Peru call my phone in Germany for the price of a local phone call in Lima. Two weeks ago Tpad still had problems offering this service, as I told in a former blog post:

Often this service doesn't even work, as I experienced with my friends from Peru. They call the Tpad call in number in Lima and then want to type in my Tpad number. But already after the fourth number the computer voice says "this option is invalid" and asks them to put in the number again. When they try it for another time, they hear the same answer and then the computer hangs up. Sometimes it also says "we have problems". The Tpad support told me that "it may seem that there is a problem with the peru number, our network team are looking into the problem". I really hope so.

Now the calls from Lima work without problems and Tpad does even do the CLIP. When my Peruvian friends call me on my virtual Tpad number I can see their number in the display of my phone.

Tpad already makes them change their telephony habits. Before they called me for free from their computers, using the softphone from Gizmo Project. That worked quite OK, but the voice quality wasn't the best since the DSL connections in Peru aren't so fast.

Now they call me on my Peruvian Break In + Tpad number. While writing this blog post I just got another call. The voice quality is stunning. Much better than a fixed line phone call from Peru. My friends can call me now from every Peruvian pay phone for local prices and do not have to boot their computers anymore to talk for free to their friend in Germany.

Well done, Tpad!

Gizmo 3.0 (Voice for all IMs) is a right step - but could do even better

GigaOM reports that the Gizmo Project is getting even better. Since two days you can download the version 3.0 for Windows. Apple and Linux have to wait as always.

JUST RELEASED: How do you make Gizmo Project better? Add free calling to other IM clients to the service. And that’s exactly what SIPphone, the company behind Gizmo Project, has done with the just-out-of-oven Gizmo Project 3.0 soft client. You can now make free calls to people that use Yahoo Messenger and Windows Live IM networks, in addition to those who are using Jabber, Google Talk and Gizmo Project. (Where is AIM, damn it?)

The company claims that it is the first VoIP software client to tie multiple popular VoIP networks. Gizmo Project 3.0 include real-time file sharing which users to exchange files with other Gizmo Project 3.0 users, or send files directly to any major Jabber client.

To make a call, users simply type the username or ID of the person they want to call plus the network domain, for example, username@yahoo.com or username@hotmail.com. Gizmo Project 3.0 users can also call international Yahoo Messenger users for free in France, Spain, and many other countries, for example username@yahoo.fr or username@yahoo.es.

This sounded so interesting to me that I directly had to check it out myself. I have been waiting very long for such an integration. And I want to tell you why: I am living in Germany but I have a lots of friends in Peru. International phones calls are quite expensive for them. While I can call them nearly for free, using Voipstunt, they have to pay a lot to call my German number. That's why I am using the Gizmo Project.

Gizmo is installed on my analog telephony adapter (ATA) to let my Peruvian friends call me for free on my normal German telephone, which is connected to this ATA, while my computer is switched of.

Until some days ago they had to install the Gizmo soft phone on their computer to call me this way. That's quite a problem since most of them don't know the program, but they are intense users of Skype and MSN messenger. So it was a real relief when they started the website www.gizmocall.com. Now my friends can call me for free from their browser by clicking this link:

https://www.gizmocall.com/?call=markus_goebel

That's a lot better, but not yet perfect. Gizmo Call requires Adobe Flash 9 for Microsoft Windows or Apple Macintosh and you have to install a small *.exe as plugin to your browser. There is no Linux version yet. The call length is normally limited to 3 minutes per call and 10 minutes a day. But this does not apply to me, because the link establishes a call to my Gizmo Project address, which makes my normal phone ring. So the call does not leave their network and so it's free and unlimited.

With the new softphone Gizmo Project 3.0 I can call my friends on their MSN messenger address, which is normally username@hotmail.com. But much better would be, if they could call my Gizmo adress from their MSN messenger, which they are anyway using all day to text message each other. This would really be my personal killer application! Nearly all Peruvians I know use the MSN messenger. But they don't know about Gizmo or VoIP.

But sadly that's not possible. From the Gizmo Project you can call users of the MSN messenger, but not the other way around. That's because Gizmo uses only a one way bridge.

It might be interesting to you that Gizmo uses the address "service14@gtalk2voip.com" to bridge calls between the Gizmo Project client and the MSN messenger. This means that Gtalk2VoIP was not only the first company in the business of bridging instant messaging and VoIP. Gizmo is also using their infrastructure.

The address "service14@gtalk2voip.com" is a bridge. This means: You can call from the Gizmo Project soft phone to the MSN messenger, but not the other way around. The address "service14@gtalk2voip.com" is now a member of my MSN messenger contact list. When I call it or chat to it it does not answer. It would be so great if instead it would ask me the Gizmo-ID of the person I want to call. In this case people could really ring my phone from the MSN messenger.

I hope that the Gizmo people will put this function on their ToDo list.

I also tried a small hack to solve the problem: I wanted to enlist my Gizmo SIP address in Microsoft's Passport network, so that MSN messenger users can chat to it and call it. But that is not possible because Gizmo's SIP address does not work as an e-mail address, although it looks like one. With other email adresses it's easy to chat on MSN. You just have to enlist it at www.passport.com and then you can chat with it on the MSN messenger, without having a Hotmail address.

This should be another point on Gizmo's ToDo list and maybe solve the problem.

Altogether Gizmo Call 3.0 is a good step in the right direction. I appreciate every effort to build bridges between the dozens of different instant messaging and VoIP phone services. But to be really great and let my friends save their spare money, the integration must go also in the other direction.

Let the IM users make phone calls to Gizmo users!

I know that is technically possible. The bridge users like "service14@gtalk2voip.com" would just have to ask for the Gizmo-ID you want to call. They would work in a similar way like an access number for a calltrough services, like Tpad. Maybe an even more classy solution is possible?

And by the way:

Gizmo's new service service has some kind of answering machine: If the MSN contacts do not answer they get an e-mail with the message as a *.WAV attachement. It looks like this:

----Original Message Follows----
From: GTalk2VoIP Gateway
To: ***@hotmail.com
Subject: Voice mail from: ***@proxy01.sipphone.com
Date: Wed, 28 Feb 2007 10:54:13 GMT


This message contains a voice mail sent to you from Yahoo, Google Talk or MSN Messenger or a SIP phone user ***@proxy01.sipphone.com by GTalk2VoIP voice gateway.
Additional information about voice services available at
http://www.gtalk2voip.com/
Thank you.

UPDATE:

OK, It seems that one of my whishes has already come true, as I see in this blog comment:

It is possible to call Gizmo users from MSN, Yahoo and GTalk. Just type a command to the service bot (serviceXXX@gtalk2voip.com), like:
CALL username@gizmoproject.com
Then, accept a call back and wait for connection to set up.

PS: Google Talk users can even add Gizmo’s contacts to their roster and call by pressing “call” button. Details are here: http://www.gtalk2voip.com/gtalk_service_outcalls_transport.html

Regards,
GTalk2VoIP TEAM

Ruslan on February 28th, 2007 at 11:44 AM - #

Good job, Ruslan! Thank you. I checked it out directly. Works great!

I said "CALL username@gizmoproject.com" to the MSN messenger user "service14@gtalk2voip.com" and then my phone ringed. Tried it out further by having a little talk to another person who went with the wireless phone to the kitchen. Great sound quality.

Free incoming VoIP number from Tpad seems false labeling to me

I don't want to be nagging always in this blog. But in the last time I read some news that at first sight sight sounded great and then are just bubbles or false labelings. I just found a new example in a press release from the British VoIP provider Tpad:

The popular internet telephone provider Tpad (www.tpad.com) is shunning the approach shown by its competitors by providing a unique incoming SIP number to every customer free of charge.

While most other VoIP companies charge yearly for this number, Tpad are offering this service for free and will provide as many as the customer wants at no extra charge.

Many blogs and news media - like TMCnet, VoIP Monitor the Telecommunications Magazine, the VoiP Weblog or SnapVoIP - presented this news and didn't realize that the so called "free incoming SIP number" from Tpad is in fact not a phone number but something else, by far not as good as the the press release wants us to believe.

In fact Tpad's new numbers are just another calltrough service as we already know it from Rebtel or Sparruf. Tpad has access numbers in several countries. You call them and a computer voice asks you to type in the 7 digit Tpad number of the person you want to talk to. Every Tpad account gets such a 7 digit number.

Often this service doesn't even work, as I experienced with my friends from Peru. They call the Tpad call in number in Lima and then want to type in my Tpad number. But already after the fourth number the computer voice says "this option is invalid" and asks them to put in the number again. When they try it for another time, they hear the same answer and then the computer hangs up. Sometimes it also says "we have problems". The Tpad support told me that "it may seem that there is a problem with the peru number, our network team are looking into the problem". I really hope so.

But that does not take a away that they don't give real incoming numbers. They even acknowledge it on their website:

Give your unique Tpad number to all your relatives and contacts abroad. Example: your Tpad number is 1124139, you are in the UK and your relatives are in Pakistan (where the local Tpad Break In Number is 0217019753 - shown on Receice Calls page).

Your unique Tpad Number for ALL your relatives / contacts in Pakistan is :- 0217019753p1124139. This means that when they dial from a normal phone or mobile they first have to dial 0217019753 and when prompted enter your Tpad Number 1124139.

Sorry, but "p" is no number! What Tpad gives to their clients are no free SIP phone numbers, like for instance FWD, Gizmo Project or Sipgate really do. They just have some dozens of access numbers and a network that needs improvement.


(But it seems that they are really working on the Peru issue. When they get it up and runnig, it will be at least it's some kind of "number" that my Peruvian friends can call from a coin-operated telephone at local rates. But still no real Peruvian VoiP phone number, as I need yet for some years.)