Markus Göbel's Tech News Comments:

Skype buying Gizmo5 would finally bring the necessary growth to SIP

(Thursday, October 15, 2009)

Andy Abramson wrote a really nice blog post on "Why The Gizmo Sale to Skype Rumor is Good For The Industry". I couldn't agree any more with him. Andy is just right, Amen to that.

Dear Skype, please buy Gizmo5! Together you can develop a real Peer-to-peer SIP and don't need JoltID anymore.

Andy's blog post sums up the advantages that a SIP based Skype would bring to other VoIP companies like OnSIP, Voxbone, Truphone, ifByPhone, xConnect, Voxygen, Thomas Howe, Voxex, Cloudvox, Twilio, Broadsoft, etc. The list goes on and on.

But I also see an other advantage: I think that such a deal would bring the necessary growth to the SIP world. The number of real SIP users, who can always call each other for free over the internet, hasn't grown as needed. SIP grows much too slow to be a viable alternative to PSTN phone networks, half a billion new users from Skype would mean a big boost.

When I started tinkering with VoIP, more than 3 years ago, I hoped that soon all calls would be free because everyone would switch to SIP. That never happened, I am still the only one of my friends who you can call directly on his SIP address. The model didn't scale as I hoped.

Of course our phone calls became much cheaper because now we all have these flatrates for fixed lines, which are included for free in our broadband contracts. Every one of my pals can call me for free wherever I am. As a VoIP user I take my German phone number always with me, all over the world I can connect it an be reachable as if I was in Berlin. Maybe next time I'll answer your call from Lima, Peru. I can call my friends for free too, because my DSL contract got a free flatrate for fixed lines added although the contract got cheaper.

But all these free calls touch the PSTN and they aren't what I had dreamed of. If Skype steps in and brings half a billion users to the SIP world, it would be a great win. Maybe people would do then what I always try to convince them: Ditch their landline and go VoIP only as I did.

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Markus Göbel's Tech News Comments:

Finally Fring reveals how it wants to make money

(Sunday, September 21, 2008)

Many people were wondering during the last two years how the Israeli mobile VoIP company Fringland Ltd. wants to make any money. Their versatile software works on virtually every platform and supports more than 1.000 mobile handsets. I heard that 200.000 new users sign up every month to Fring, as well as 80 companies which want to become a SIP affiliate. More than 500 SIP companies are already using the Israeli software as an easy to deploy solution for mobile VoIP, by sending a preconfigured Fring to their users' handsets or telling their customers how to use it. Fring invested heavily in software development and has to channel the other 500 companies' traffic over its own servers. Every voice connection goes first from the cellphone to Fring's servers, no matter if it's on Skype, SIP or Google Talk. Fring could take its share from the other companies' earnings, but hey do it for free. Also there is no paid version of Fring. All these business ideas are still in the cloud.

So how does Fring want to make money?

The cell phone multi messenger, which also serves perfectly for nearly free VoIP calls over 3G, should soon be sponsored by advertising. At the OSiM World conference in Berlin I saw an unreleased software version with banner ads for McDonald's in Fring's chat window. In a former occassion I could already see advertising by Gillette. The Israeli company with $20 million in venture capital seems to finally care now for revenue streams. Although CEO Avi Shechter had told me in February in an interview at Barcelona's Mobile World Congress that the entire year of 2008 would be dedicated exclusively to software development and revenues would be irrelevant. "The McDonald's banner ads are just a demonstration", said Fring's cofounder Boaz Zilberman when we met in Berlin. So until now Fring makes no money from advertising but is proving the concept.


Fring with McDonald's banner ad on a Nokia N95 8 GB | Foto: Markus Göbel

One problem is, says Boaz, that mobile advertising is not very common yet. The advertisers still don't understand it and therefore employ only small budgets. But these small budgets would be eaten up immediately on the millions of daily Fring messages. That's why the company is going for bigger clients and advertising networks like Doubleclick or others. Context sensitive advertising like at Google Mail is not on the agenda. "We would have to read every chat message", says Boaz. "But we don't want that because it would hurt our users' trust." The business model of another Israeli born company seems creepy: Pudding Media is even eavesdropping their users' conversations to deliver targeted advertising at the computer screen during the phone calls.

Fring is now developing from a sole software for messaging and VoIP to an universal contact solution, which even keeps track of your buddies' location by GPS. The latest version 3.36.6, which you can only download from Fring's developer website, has already joined the menus for messengers and social networks. The boundaries between these categories are every time more blurry, because for instance Facebook is also an instant messenger now. In future software versions, every person should appear only once in Fring's contact list. Until now some people appear twofold, threefold or even more times - because they are connected to Skype, MSN, ICQ or other services at the same time. One click at the buddy's icon will start a chat, no matter which messenger to other person is using, which can always be escalated into a Fring phone call via VoIP.

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Markus Göbel's Tech News Comments:

O2 Germany unblocks Rebtel

(Tuesday, September 02, 2008)

Just a fast news break: O2 in Germany is not blocking the phone numbers of Rebtel anymore. Their blog says "Victory! Rebtel is officially back in town and we’re planning on staying for a loooong time without any unexpected interruptions." I just heard the good news from my contacts and already did some Rebtel calls with a German SIM card from O2. Rebtel's CEO Hjalmar Winbladh is very happy that the pressure from thousands of Rebtel users made this breakthrough possible. He had had asked to write emails to the boss of O2 in Germany, Mr. Jaime Smith Basterra (jaime.smith@o2.com) or call the O2 support desk on 0049 179 55 22 2. Hjalmar told me in an email:
"We are very grateful for the overwhelming support we have received from our users. They proved that together we can make a difference. O2 would not have changed their mind without our users mailing, visiting and calling O2's CEO and customer support. Thank you all Rebtel friend! People can now stay in touch their loved ones again and afford to pay for it. We hope this has shown other operators that people do not accept being told who they can call and if they can use VOIP-services or not. We will continue to support our users and offer some of the world's lowest rates and best quality calling."
It cannot be overheard: Rebtel is happy, but they also send a message to incumbent telco operators to never try that again. Actually not only the Swedish company was affected. There are still more callthrough services and chatlines which see their numbers constrained by O2 and E-Plus in Germany. Their numbers are blocked or "limited", which is an especially nasty trick that user handytim explains in the web forum Telefon-Treff.de: "The numbers are not blocked, only limited. In my test I could only establish 1 connection out of 100 trials". While blocking of certain phone numbers is illegal for mobile operators, limiting seems to allowed to save their bandwith. One has to ask what's the difference to a blockade if really one of 100 calls comes through.

The affected companies are listed in a Google Spreadsheet which forum user Vesko keeps up to date: Budgetmobil, DialNow, Calleasy, voipwise.com, nonoh.net, VoipBusterPro, yipl.de, Chat House, Bluerate, Speed-Chat, partyknack.de, 030chat.de and Phonecaster. As you might notice there are several Betamax services among them. If the company wasn't so reluctant to talk to its users, Betamax could make a similar call for help.

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Markus Göbel's Tech News Comments:

Nokia leaves Asterisk users in the cold

(Sunday, August 31, 2008)

A commentator to my last post "Why Truphone and Gizmo5 applaud that Nokia turns it's back on mobile VoIP" doubts my argumentation by asking:
I thought Truphone is based on the built-in SIP client? Then it would seem unlikely that Truphone applauds Nokia dropping the mobile VoIP stack from certain models.

My answer is the following:

Yes, Truphone until now works on top of the built-in SIP client. But the Truphone software develops more and more into a standalone application: with the inclusion of SMS, callthrough where no Wifi is available, presence information and so forth. They aren't afraid of building their own SIP app since it ties the customer even more to them. Therefore Gigaom wrote:
Truphone isn’t waiting around for Nokia to do something. A company spokesman told us: “From Truphone’s perspective Nokia has removed the VoIP client from all the N-Series phones for the planned future. We are putting in a replacement client functionality so that existing customers are not orphaned.”
Don't forget that Truphone has a very high pricing for Wifi calls! Their software is convenient to install, but many other VoIP companies are three times cheaper. That's why they would be very happy to be your only mobile VoIP provider. Vyke already launched their own client, as you can read here, and Gizmo5's CEO Michael Robertson officially applauded Nokia's move in a FierceVoIP article.

The only losers are the cellphone users, since these 3rd party apps are much more difficult to use than the native SIP client. Read this insightful comment, posted at Phoneyboy's blog:
"I’m using VOIP on Nokia’s phone via my own asterisk server. How can Nokia expect me to develop my own Internet telephony application so that I can continue to use it? There are simply thousands of small users out there for whom this is beyond what they could do. This will leave them out in cold.

And further comment. Any third party application will have hard time to match the comfort of integrated symbian UI, where normal and internet calls are integrated together and one push of a button decides which one to make. Just compare this with Fring whose UI is just terrible."
We tinkerers who use Asterisk, Voxalot, Voipstunt, PBXes and Iptel.org are out of the game for the new Nseries devices. I am afraid that the Nokia E71 is the last cool device for a VoIP aficionado like me. Hopefully the Android devices will have more to give. Phoneboy calls us, who use 10 VoIP providers on our Nokia devices, a "minority". Nevertheless he "understands the frustration". Thank you!

But still I think that he is wrong, or maybe just blue-eyed, when he says: "It sounds like the problem is only limited to these two handsets". The problem affects all Symbian Series 60 3rd generation Feature Pack 2 (S60 3.2)! This means: All new handsets from now on are affected. Nokia's VoIP isn't revolutionary disruptive anymore, but has changed to a big boys' only business.

P. D.: I have just found a new Gigaom article about the topic: "Nokia Clarifies Its Future N-Series VoIP Plans". Thanks for quoting my thoughts.

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Markus Göbel's Tech News Comments:

Why Truphone and Gizmo5 applaud that Nokia turns it's back on mobile VoIP

(Thursday, August 28, 2008)

Om Malik has asked "Is Nokia Turning Its Back on MobileVoIP?", pinpointing to the fact that the new Nseries devices N78 and N96 lack an own SIP client, while Nokia before embraced mobile VoIP on it's Nseries and Eseries devices. Charlie Schick of Nokia Conversations says the report of the death of VoIP has been "grossly exaggerated" and people like Phoneboy, Gizmo5's Michael Robertson or the company Truphone are buying that argumentation, although it has its flaws. Truphone, Gizmo5 and Fring must have realized immediately that they are winning from Nokia's move. That's why they are holding back their horses.

Nokia says that it's no problem that they have removed the native SIP client from their latest handsets, since companies can develop their own VoIP software based on great APIs. But it's not as easy as Nokia is trying to say: There are hundreds or thousands of companies without an own software for mobile VoIP. They just rely on the SIP standard. In Germany it's GMX, 1&1, Sipgate and the several Betamax daughters. Together they have millions of customers, I am one of them. These people cannot use VoIP on the new Nokia phones. I have always ten or more VoIP providers installed on my Nokia E61i's SIP client. This way I can always use the cheapest route and leverage free on net calls.

It would be nasty if had to install ten or more pieces of software for that purpose. It's already annoying that Truphone requires a special software because they don't give me my SIP password. That's a perversion of the idea of standards. If I need a special software for every company's offer why is there a standard called SIP?

So as a VoIP tinkerer I have to stay with the older Nokia devices, or at most I can change to the E71. But Nokia's new Symbian release, S60 3.2, is no option for me - as long as it has no own SIP client. It's obvious why companies like Fring, Truphone, Gizmo5, Vyke and others are applauding the Nokia move. It ties their customer to them and makes it more difficult to use other companies' offers. With a native SIP client, which allows to be connected to several different SIP services at the same time, I can be promiscuous. Even the most disruptive mobile VoIP companies prefer to lock me in their walled garden, but I don't want that.

I still believe that pressure from mobile operators has caused this move of Nokia. HSDPA and HSUPA have brought great bandwith to the latest handsets, enough to use it for Voice over 3G. With the right voice codec you can talk about 15 minutes and use only 1 Megabyte of data. Filtering for VoIP packets slows down the mobile data networks and therefore it's not very common. If you combine that with the right VoIP provider, like Betamax, this means free mobile phone calls to more than 30 countries. Only data prices apply.

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Markus Göbel's Tech News Comments:

easyMobile comes back, but the calls aren't free as Stelios had announced

(Sunday, June 15, 2008)

The British phone company easyMobile is back, 18 months after it had to shut down. But this time the brand name doesn't stand for a mobile virtual network operator (MVNO). The Greek serial entrepreneur Stelios Haji-Ioannou, also founder of the airline easyJet and other successful low cost product ventures, has changed the business model entirely and doesn't comply with his former announcement about the future of easyMobile.

Exactly one year ago Stelios told me that he wanted to resuscitate the company as MVNO with free phone calls, sponsored by advertising. A similar business was already in the making under the name of Blyk, a UK based start-up by the former president of Nokia Corporation, Pekka Ala-Pietilä. It launched some months later but it seems that Blyk hasn't conviced Stelios, because the new easyMobile is nothing more than a new face for the Swedish VoIP company Rebtel. The press release says:
Rebtel, the people's global communications company, today announced a brand licensing agreement with easyGroup that will allow Rebtel to increase its presence in the UK and reach new markets for its mobile VoIP services.

easyGroup is the business of easyJet founder and serial entrepreneur Sir Stelios Haji-Ioannou.

Under the agreement, Rebtel-powered services for making low cost international phone calls from any mobile phone, over any UK network, will be sold and marketed on easyGroup's http://www.easyMobile.com web site.
Rebtel's CEO Hjalmar Windbladh sounds very enthusiastic. "Sir Stelios and easyGroup are our kind of partners", he says. "They want to make a difference in people's lives. They offer services for the many, not the few. They take on the big boys in the market and treasure relentless innovation. And most importantly they're open and honest. Those are all values that Rebtel was built on."

Hopefully his cooperation lasts longer than the former easyMobile. Stelios is a genius in lending his brand name, but he also tends to end franchising very fast. The first easyMobile was planned as pan European MVNO in 12 countries. The Danish operator TDC licensed the brand from Stelios' easyGroup but things didn't turn out so well. TDC got bought and changed their business strategy which made Stelios retract the brandname. In just 48 hours the German branch had to change its name into callmobile. „You always have to be cautious that the franchisees don't damage your established brand name“, Stelios said in our interview.

Hjalmar be careful!

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Markus Göbel's Tech News Comments:

Finally Truphone Anywhere comes out and proves me right

(Tuesday, May 27, 2008)

Truphone finally makes it public: According to fellow VoIP blogger Alec Saunders and the UK site Techworld, Truphone is set to announce Truphone Anywhere, a service that lets you acccess the Truphone network from any mobile, whether on WiFi or not.

You know what? I know this service since February and better didn't tell to not ruin Truphone's surprise. Research Director James Body showed it off secretly to me at the Mobile World Congress in Barcelona. That's what I wrote in a later blog post on February 29, 2008:
They always have much more advanced Truphone versions installed than normal users. The last lab version I saw in Barcelona was quite promising and solved a problem I was always nagging about.

I am don't think that the new Truphone Anywhere feature with its beautiful Skype like "A"-logo is a direct reaction to my nagging blog post "To make money from mobile VoIP, companies have to accept certain realities" from February, 1st. But it attacks the problem that "WiFi isn't everywhere and callback costs double", which was always my strongest point against many mobile VoIP business ideas like Truphone.

To solve it, I recommended a network of international callthrough numbers which users can dial for local prices to channel their mobile phone calls into the VoIP system of companies like Truphone, Gizmo5 or WiFiMobile. It seems that Truphone finally took my advice, after Wifimobile had already announced a similar solution and Gizmo5 always cooperated with Sipbroker for local callthrough.

Techworld now writes that Truphone could join the bandwagon because they have bought the travel SIM card provider SIM4Travel. But I guess that Jajah or Tpad could also have provided with the necessary infrastructure.
Truphone Anywhere dials a gateway on a local number, which then connects through to the destination number, saving money if it is an international call. Unlike some other services, this is transparent, with the call set-up handled automatically after the user dials the remote number. It is enabled partly by a recent Truphone acquisition, SIM4Travel, which provides cheap international calling through gateways in Europe.
Let's see if it's as cool as the Israeli mobile VoIP software miracle from Mobilemax which automatically connects the cheapest way. I am also wondering what came first: 1.) the acquisition of SIM4Travel, 2.) the last round of financing, 3.) Truphone Anywhere? The official Truphone version is 1, 2, 3. The financining allegedly followed one week after the acquisition on April 17, 2008. But I am pretty sure that it went 3, 2, 1.

UPDATE:
I have now installed the new Truphone software 4.0. Anywhere doesn't work yet in Germany.

UPDATE 2:
After contact with Truphone's tech support and a complete erase and reinstall it works now.

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Markus Göbel's Tech News Comments:

Markus in The Industry Standard and TMCnet

(Wednesday, April 02, 2008)

Yesterday was a very good day for my small blog. I got quoted in The Industry Standard, VentureBeat, TMCnet and the Voxeo blog with my findings about Hipsip and the free bridge from Skype to phone.

That feels good.

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Markus Göbel's Tech News Comments:

A free bridge from Skype to phone

(Sunday, March 30, 2008)

Do you remember my blog post "A SIP address for Skype? Better the other way around!"? This mission has now been accomplished. As of yesterday you can call me on Skype and I will answer this call on my desk phone or cell phone using SIP VoIP telephony. As I always try to achieve, this is a totally free solution.

I have joined Voxeo's developer program for their Evolution application, a visual design tool for interactive voice response (IVR) systems. Part of the deal is that you get a strange phone number with a +990 country code. There is no country associated with this code and Skype users can call these numbers for free. My Skype account is now being forwarded over Voxeo to a SIP address from Gizmo Project which I manage on Voxalot to make use of it's call connection rules and voice mail.

Have a peek on my settings:



A better explanation can be found at the Voxeo support forum. I wonder what VOIPSA's Dan York would say. In January he started a discussion with his blog post "Skype says "No" to VoIP interoperability - *because customers aren't asking for it!* - Well, I am!". He is, by the way, working for Voxeo and this partly solution for his problem comes from his own company. So I guess he was always aware of this trick.

I am happy now that people can call me with Skype and I don't have to keep me computer running or buy a special Skype phone for this purpose. That's the reason why I nearly never used Skype. I don't like applications which keep me tied to my computer in order to receive messages or phone calls, like Skype or the MagicJack normally do. Let's see which other solutions I can develop with Voxeo. Their visual tool makes the design of VoiceXML fairly easy.

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Markus Göbel's Tech News Comments:

Finally an own country code for VoIP, as I always wanted

(Sunday, March 30, 2008)

I feel quite visionary, now that Voxbone has announced their iNum service. That's a new initiative to make worldwide portable VoIP telephone numbers available under the new virtual country-code +883. VoIP News explains it very well under the emblematic title "Creating A Country Called VoIP":
The new VoIP country number is 883, the counterpart of the 44 one dials to reach the U.K. or the 81 one uses for Japan. Putting those three digits in front of an individual subscriber's number will produce what Voxbone calls an iNum, a portable, permanent global phone number. Calling the iNum will ring the Skype or other VoIP account to which it is registered, anywhere in the world. Only companies such as Inmarsat Global Ltd. had previously obtained country codes based on technology rather than geography.

Voxbone is dealing now with the International Telecommunication Union (ITU) and with phone companies to make the new number range accessible for cheap prices from every country. "The goal of iNum is assuring free connectivity for all the world's VoIP users, more low-cost connectivity between VoIP and the PSTN, and unique identifiers for VoIP users worldwide", says CEO Rodrigue Ullens. That's exactly what I advocated for in July 2007 under the title "A new number range for worldwide mobile telephony is missing" in this blog:
So I think that an entire new number range is missing for worldwide mobile telephony. The best thing would be a cheap interconnect to the ++882 or ++858 number range, or something similar. These are international codes that don't belong to any particular country, but to ENUM services. It would be great if people could call them from every country for local prices. So you would never have to change SIM card or number for travel. You just had a virtual number, similar to German 032 numbers which don't belong to a particular city but to VoIP.
OK, so +883 is planned for VoIP and I envisioned it for mobile telephony. But companies like Maxroam or United Mobile will surely find a way to make the new number range usable on cell phones and thus slash roaming prices for incoming calls. Be it with multi IMSI SIM cards, which can be local in several countries at a time, or as free call forward from a fixed line VoIP number as they do it today. After all it makes no difference if you have a number from Liechtenstein, Isle of Man, Iceland or a virtual country called +883 on your travel SIM. They are all weird.

Needless to say that I have directly signed up for iNum's public beta test which is scheduled to begin in June 2008. Let's hope that iNum has more success than the +878 initiative had six years ago or the Universal International Freephone Number (UIFN) with country code +800, which has also failed. "Without a strategy to get all the Telcos in the world to set up routing and tariffing for this number range, calls to this number range are going to go nowhere. The problem here is that they have very little incentive to do this", says a user at the VoIP user blog.

I keep my fingers crossed.

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Markus Göbel's Tech News Comments:

Call Skype contacts from a mobile phone's browser with Hipsip!

(Tuesday, March 18, 2008)

Hipsip is a nice and easy mobile VoIP service which let's you call Skype and SIP contacts from a normal cell phone without a Wifi or 3G data connection. In the last weeks I could try out the service as beta tester and now they open to everyone. Hipsip does basically the same like iSkoot or Mobivox, but is easier to handle. You don't have to install a software on the mobile phone or talk to a computer voice to establish the connection. The user just opens a mobile website where he sees his Skype contacts and calls them with a click on the name. The phone then starts a GSM call to the nearest Hipsip callthrough number where a server converts it into a Skype call. In my case it goes to a landline number in Hamburg, Germany.


Screenshot from the Hipsip mobile website.


One big difference is that Hipsip has no hosted bridge from the cell phone network to Skype. Your computer must always be switched on and you have to install a small software called Hipsip Bridge which has to be running together with Skype. Otherwise the mobile website on the phone says "Please connect your Hipsip Bridge to see your Skype contacts." That is a big disadvantage to the other mobile phone Skype services like iSkoot, Mobivox and Fring. But at least it's cheaper than ideas from SkyQube or VoSky. They not only require you to leave your computer running, but also to buy an extra hardware which hands your mobile phone calls over to Skype. Again, they also let you receive Skype calls on a cell phone.


Call your Skype contacts with one click on a hyperlink.


If the Hipsip Bridge doesn't run, you can still call every SIP address of choice or even email addresses, which will be explained later. I conducted a small email interview to the developer Christian Rees. He comes from Germany himself, where he long time ago used to write about Atari ST computers for the famous c't magazine. On the phone he had told me that they are already considering a hosted solution without Hipsip Bridge, but that's not so easy.


I see that you use HTML code like <a href="tel:+4940306988028">Call sip:johndoe@ipcall.com</a> on your mobile website. What does it do? A computer's browser doesn't know what to do with it, but a cell phone starts a call.
The answer is, that the so called telephone URL, tel:, is supported on converged devices (in the sense that they support circuit and packet data) like cell phones with a web browser. When a tel: URL link with a phone number is clicked in the browser, the phone starts dialing the number. It works on all phones that are less then 4 years old. It's customary for the phone to prompt the user with the number, as a safeguard. Our users can be assured that we are only returning our local callthrough numbers.

Who is the company behind the Hipsip offer, Sipcall.com?
Sipcall.com Inc., the parent of Hipsip, is a California corporation with offices in Menlo Park. The company was founded in 2004, is privately funded and in the process of raising more capital. We are less then 10 people with backgrounds from academia, VoIP and the mobile industry. We consider ourselves an international company, that happens to be located in Silicon Valley.

Our history goes back quite a bit, starting in 1999, with the idea that email addresses will eventually turn into phone numbers. We attempted to raise funding in 2000, targetting the mobile space already back then. However, it took until 2004 for the climate to be right to start again with new ideas. In early 2005 we began developing the Hipsip Bridge for Skype. Due to our funding situation back then, it has taken until now for the relase.

What are your further plans?
We are planning to make Hipsip more useful and convenient for our users. One priority is to improve the Skype experience. We have already put emphasis on providing ISDN like voice quality for Skype calls over SIP, since Skype is so exceptional in this respect and we don't want to loose too much of that. However, there are limitations to the current phone networks. We are not so hot on vaporware, so we'll announce new features when they are available. And we are very interested to hear from users what they need.

When will it be hosted, so that my computer doesn't need to stay switched on?
See above, but it is a high priority for us.

And what about new features?
One novel feature that we provide is EmailCall. With EmailCall, a user can turn their email address into their phone number, so to speak. This is how it works: if the user has verified his mobile number and email address and opts-in to EmailCall, he can now be called by his email address:

  • by dialing the email address on any SIP phone registered on Hipsip, which will ring the users SIP devices (you could say we are sippyfying the email address).

  • from any mobile phone by entering the URL: hipsip.com/john.doe@aol.com (as an example). When the URL is entered, the current mobile number of the owner of the email address will be returned. This is limited to other users of Hipsip, and is strictly an opt-in feature. The user can change his current number anytime, while the much easier to remember email address can be used to look it up in real time, and dial immediately.

The idea behind this is, that we will eventually see a convergence in the addressing space just as we are seeing it with networks becoming all IP, so that a single SIP/email/URI address will be sufficient for all the different modes of communications for which we have to remember identifiers today. This day is not here yet, but we believe that it will eventually happen. Today it is already possible to dial a URI on the Nokia N-Series and E-Series phones, which works very well over WLAN and 3G. Things will only improve when pure packet networks like Wimax and LTE come online.

My take: we have to wait and see how Hipsip develops. The market for such services is already crowded. But nobody has built yet the perfect bridge from Skype to SIP. Hipsip has potential if they get the service hosted, but then they would have to cover higher server costs. The EmailCall is funny but nothing new. Jangl already does it for nearly a year.


Side note:
Respect to blogger hero Russell Shaw who unexpectedly passed away last weekend when he was on his way to cover the Emerging Technologies Conference and VON.

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Markus Göbel's Tech News Comments:

Truphone's new pricing not as I thought

(Friday, March 07, 2008)

I have to admit that I was wrong in my last blog post about "Truphone's new pricing". I had bet that Truphone would offer free calls for another two months, as they always did when their free offer supposedly ended. But now they came up with a new pricing, called Tru Zone, that in the words of Stuart Henshall's blog "fails to motivate". Here is an example:
You can call any of the 40 countries in the Tru Zone for a tiny 6c to landlines and 30c to mobiles. Some countries such as the USA, Canada and China are double special. Calls to both landlines and mobiles are a flat 6c! Calls to much of the rest of the world are flat and simple too – just 10c to landlines and 30c to mobiles.
That makes Truphone now one of the most expensive VoIP services I know. But at least I was partly right with my bet: "as a big thank you for being one of our early supporters, you can continue to enjoy your existing Launch Offer pricing (that means free calls to 40 countries) until June 1st", says the email I got last week from Truphone.

So early adopters can still enjoy free calls. I guess that Truphone was afraid of a big wave of signoffs and criticism in VoIP blogs. New customers have to be attracted by Tru Zone's easy pricing and new features which you can't find at cheaper VoIP services. If you meet James Body or other members of Truphone's staff sneak a peek on their handsets! They always have much more advanced Truphone versions installed than normal users. The last lab version I saw in Barcelona was quite promising and solved a problem I was always nagging about.

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Markus Göbel's Tech News Comments:

Phone company Jajah enters wholesale business

(Thursday, March 06, 2008)

The VoIP company Jajah is entering more and more markets and now they are gearing towards the wholesale business. That's what I learned at Barcelona's Mobile World Congress, where I met a company which had been approached by the Austrians who wanted to sell them phone minutes in a big scale. "Roman is flying high", said my contact about Jajah co-founder Roman Scharf. "He is moving on Tier 1 carrier level and wants to have his part of the phone card business." A similar impression I got from my interview in Barcelona.

Roman tells that so many new users are signing up to the the company's latest callthrough service, Jajah Direct, that there has to be a shift in business. After beta testing the service in Germany, UK, USA and Austria there will be a big rollout in 30 to 50 countries. In some weeks we should see it in every European country. Jajah Direct assigns local numbers from your country to contacts abroad for cheap phone calls over the internet. People can save a lot on international phone calls. That's why the Swedish company Rebtel had invented the same business model yet two years before, as they point out in their blog. "With Jajah Direct we found a way to make VoIP as easy as a normal phone call: dial a number, press the call button and start to talk", says Roman Scharf. Even his grandmother in Austria has a number in Salzburg that she can call to make his office phone in the US ring.

The technical part is tricky because Jajah relies on shared phone numbers. "We can serve millions of customers with just 99 numbers per country", says Roman. Therefor Jajah has to know the caller's number. Users have to tell their home, office and mobile numbers before they can assign up to 99 consecutive Jajah numbers to their contacts from abroad. Jajah knows that when caller A dials number B he has to be redirected to number C abroad. Another caller, D, who calls the same number B, will be connected to number E. Only anonymous callers, who don't transmit their phone numbers, can't take part in this game.

Roman sees Jajah Direct as great chance to grow dynamically in the important telecommunications markets. About the companies former flagship service, which relies on callback, he now says that it's only useful for people sitting in front of their computers. With just one click on the Jajah button in Outlook or the browser you can start a call. "Other technologies we have also tried, like Java or Symbian software or SMS bridges, were too different from normal telephony", says Roman. Too few people installed an extra software on their cell phones for international calls.

Also the telephony backend has its quirks, Jajah had to learn. When the company was young they didn't have own networks and had to send all traffic to wholesalers, always chosing the most competitive offer. Until Jajah learned that this was an Achilles' heel. They just couldn't guarantee for voice quality, but customers expected their calls to sound like normal phone connections. Also the price margins were razor thin for Jajah. "That's why we started to build up our own infrastructure at the beginning of 2007", says Roman. "You will hear a lot about it in the next weeks and months."

According to his plans, other Internet companies, competing VoIP services, cable TV providers and incumbent phone companies will realize that this infrastructure doesn't have to be only useful to Jajah, but also to them. Roman says that Jajah is already terminating international calls for a Canadian telco company. With two big US cable companies they have similar contracts. "We are negotiating with seven or eight big European players", he says. "We have the most interesting infrastructure of the industry", touts the Austrian high flyer. Then he explains how Jajah can power even the most outdated fixed line phone systems, every kind of mobile phone network (GSM, CDMA, UMTS) and the latest freaky services like Emobile's data only cell phones. They don't even have a voice channel, but the Japanese users can make cheap VoIP calls over SIP with a preinstalled Jajah client.

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Markus Göbel's Tech News Comments:

Truphone's new pricing

(Friday, February 29, 2008)

Will the free lunch finally be over? That's what most Truphone users are wondering. The company has extended it's introductory offer several times. Some people are enjoying free Truphone calls to the landlines of 40 countries for an entire year already. Today is one of these days that the party is supposedly over. The Truphone press website still says:
Thursday, December 20, 2007
Truphone freezes call charges until the end of February 2008

Truphone today announced that all Truphone call charges have been frozen at their current rates until February 29th 2008. For the next two months, Truphone calls will be free to landlines in 40 countries, and to mobiles in the USA, Canada and elsewhere. Using Truphone to call EU mobiles costs just 15 pence per minute or less.

In Truphone's Mobile VoIP Forum users get nervous and say things like: "It is a bit lame though now being the 29th and no prices given on the website. How are people supposed to take a company like this seriously." They are right. February 29th is nearly over now, but still there is no new pricing. Truphone team member JackieG says in the same thread:
Yep, Feb 29th has long been marked in our calendars. We've been putting the finishing touches to a spruced-up website and a new price offer.

Check out truphone.com tomorrow afternoon (Sat 1st March) to get full details. We will also be sending good news to existing customers by email and SMS...

So this time it's just a relaunch of the website? That makes me guess that the new price offer will be the same like before: Free calls for another two months. Later we will see much more technical advancements from Truphone, as Research Director James Body showed me in Barcelona.

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Markus Göbel's Tech News Comments:

Tpad has cleaned out dormant accounts although they were in use

(Monday, February 25, 2008)

One of the most reliable VoIP services I know is Tpad. Not only that it worked flawlessly for more than one year, they even credited $10 to my account when I found an error this weekend. Needless to say that Tpad never got any money from me penny pincher, because I use their service only to receive calls.

Long before Jajah Direct, Wifimobile or Gizmocall started similar services, Tpad already had break-in numbers in 39 countries. It's an entire callthrough system: You can dial whichever of these 79 numbers and the number of my Tpad account to reach me for the price of a local call. That's much more reliable than the other services, which depend on the Caller ID to connect the call. In poor countries with bad networks this Caller ID often cannot be transmitted for technical glitches. I am permanently connected to Tpad with my SIP ATA so that my Peruvian friends in Lima can always call me for the price of a local call.

Today it's more than one year that I started to write about Tpad and I have used it since then. But some days ago I realized that my SIP devices could not connect to the Tpad server anymore. Not from my ATA, not from Voxalot, not from a Nokia E61, not from a Nokia N810. Other German friends had the same problem. What was wrong? I asked in their forum and learned that Tpad had cancelled my account because they thought I didn't use it anymore:
Tpad performed a cleanup of "dormant" accounts, without remembering that call records are only captured for calls that use the Tpad softphone. Since you use Tpad exclusively from an ATA or non-Tpad softphone, your call activity is not remembered. So, it is very likely that your account was improperly considered dormant and was suspended. Tpad should be able to restore it for you pretty quickly.

What really impressed me was that the forum admin immediately wrote "Send me a PM of your Tpad Number(s) and we will fix asap". What a difference to other VoIP services! His answer, apology and $10 to my account arrived the same Saturday. On Sunday they fixed the problem. What a great service!

I think I should charge some money to my Tpad account as a gesture of gratefulness. If only it was necessary! With $10 I can call for more than ten hours to Germany and this credit never expires. That's another big difference of Tpad to other VoIP companies.

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Markus Göbel's Tech News Comments:

Before you call Betamax a scam, read the Terms of Service!

(Monday, February 25, 2008)

In the last weeks I received many messages from people who want to start a lawsuit against the VoIP company Betamax from Cologne, Germany. They feel betrayed by the mothership of Voipstunt, Voipcheap, Sparvoip, Lowratevoip, Nonoh and other offers. Something must have gone wrong with their billing or they believe that Betamax wrongfully charged too much. Aside from the problem that Betamax themselves are apparently victim of a scam, I can only say that for me everything works flawlessly. But I get the impression that many users don't understand the company's Terms of Service. This morning a Betamax user called Robert wrote:
The company I work for happens to be in Moscow so I call them regularly. Why do they suddenly want to charge me for these calls? It doesn't make any difference whether I call the U.S.A., Italy or Russia. They are all free and perhaps I call Moscow three times a day but perhaps twice a week.

I told him to first look at the website http://backsla.sh/betamax. There you can always see the latest prices and you will realize that with most Betamax companies you can call Russia's landline phones for free, within a Fair Use Policy (FUP) of 300 minutes per week. This FUP seems very fair to me. I never exceed it, so Betamax' normally works like a flatrate for me.

In fact I am very surprised about their cheap prices for Russia, because I know that connections outside of St. Petersburg and Moscow are very expensive to buy in wholesale markets. Therefore e. g. Rebtel users have to pay $0.019 Cents to Moscow and St. Petersburg landlines - but $0.079 Cents to other Russian cities. So Betamax' $0.00 Cent is a great bargain. For the German company it makes a big price difference whether they terminate calls in the U.S.A., Italy or in Russia. Although it might be difficult to explain to the average user like Robert.
Now I see that calls, which were originally free, are now being charged under the 'fair use policy'. This I don't understand.

There can be two reasons for that:
1.) Robert calls for more then 300 minutes per week.

2.) He shares his IP number with other users, so that Betamax thinks that it's only one user. That's what happened at Voxalot, a virtual internet PBX: All Voxalot users had the same IP number to Betamax. Therefore they jointly exceeded the FUP very fast. Voxalot managed to strike an agreement with Betamax to pass the original IP number, so that every user now has his own FUP.

So, if Betamax charges for actual free calls, there might be a technical problem. Otherwise it seems a great bargain to me to get 1.200 minutes per month from Betamax for just €2.50. (Taking into account that that you have to pay €10 every four months to get the €0.00 to Russian landlines.) People should also consider what user satphoneguy wrote in Voxalot's forum:
having lived in many parts of the world I think that a lot of what is happening is relate to cultural differences and expectation of customer service. from what i have read the vast majority of complaints are coming from the USA. here in the USA it is somewhat expected that if you are unhappy with a service or feel deceived by misleading marketing that you should be eligible for refund on what you spent. most American companies do indeed give 100% refunds to their customers no questions asked when they complain. i do know from having lived overseas that is not the business etiquette everyplace. there are a number of reasons why many people may feel deceived since the betamax 'fair use policies' are not very clear. in particular concerning additional charges for use of SIP devices on some services. it is all exasperated in that americans also feel that every company should have a customer service line where they can call with questions(or complaints) or at very least email support with a quick turnaround to response(same day)

i do have to say though that it seems many people who complain about numerous betamax companies continue to try the others. this is very similar to what i dealt with working for a very large retail company - some of the biggest complainers and returners of products for refunds were also some of the biggest shoppers; i would see them on nearly a daily basis.

i personally have never had a billing issue with betamax. although in recent months my only funded account is nonoh; since the rates are so much less for the mobile destinations that i call than with any of the SIP options and i have unlimited calls to NA and most landlines through another provider.

Many people in Europe accept a lousy service, as long as it's cheap. But others expect a great service although they pay nearly nothing. That's just not possible to deliver for a company. Good service always has its price, especially in a country with sky-high wages like Germany. People who want more than just plain phone minutes should subscribe to companies like PhoneGnome, Packet8 or Sipgate which have real hotlines by phone and email for their clients. That's what I also told Robert, who finally admitted:
I suppose, like most people, I never fully read the 'Terms of Use', although in these terms there is no exact reason mentioned and more than that, there is no exact time limit per country or city mentioned where this might be relatively easy as an adder to the price information.

Please always have a look at the small print at the end of every Betamax web page!
* Max 300 minutes per week of free calls, measured over the last 7 days and per unique IP address. Unused free minutes cannot be taken to the following week(s). If limit is exceeded the normal rates apply. With your FREE DAYS you can call for free to all the destinations listed as free! When you have no FREE DAYS left the normal rates apply. You can get extra Freedays by buying credit

They say it very clear that free calls are limited to 300 minutes per week and IP address. That's not too difficult to understand, isn't it? What still remains a mistery to me, is the sentence „When you have no FREE DAYS left the normal rates apply“.

What are these normal rates after 300 minutes? I couldn't find them either.

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Markus Göbel's Tech News Comments:

Native Skype for Symbian announced – not by Fring and not by Skype

(Friday, February 22, 2008)

One thing I heard in Barcelona was that the mobile network operator 3 is not so happy with the 3Skypephone. People are allegedly using it like crazy and 3 is required to install more and more servers from the US startup iSkoot which powers the service. As you remember the 3Skypephone doesn't do mobile VoiP but makes an GSM call from the phone to the 3-iSkoot server, which then cannels them over the fixed line internet to Skype. The data connection is only used to show the presence of the Skype buddies. These iSkoot servers must be quite expensive.

Skype on mobile phones is generally a problem, said Eric Lagier, Business Development Director for Mobile at Skype, last year. A native version exists only for Windows Mobile devices because only they have a strong enough CPU. Symbian users already gave up all hope for a native Skype on their handsets. For more than two years they are waiting for Skype to solve its battery drain and latency problems. Only a prototype was reported in February 2006. Symbian users still have to rely on 3rd party applications like Fring, iSkoot or Mobivox – most of them eat up phone minutes.

But now a real native Skype version for Symbian cell phones will come out, I have been told at the Mobile World Congress. Maybe next week already. It will enable to make Skype calls over 3G and Wifi. The most interesting fact is that this software will NOT be released by Skype and also not by the Israeli software maker Fring, which until now was the only option for a Skype data call. Stay tuned and remember that you read it here first! I am quite excited to see when this rumour will really come true. Unfortunately I cannot tell the name of the company to not ruin their surprise.

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Markus Göbel's Tech News Comments:

Further improvements and a great announcement at Maxroam

(Monday, February 04, 2008)

Next week I will be at the Mobile World Congress in Barcelona and I will take my Maxroam SIM card with me. So outgoing calls to German landlines will cost only €0.38 per minute and incoming calls €0.25, instead of €0.58 and €0.28 which a usual German cell phone provider would charge me. Before last year's regulation these prices where even higher. In some countries I'd still have to pay €2.49 per minute for a local call while roaming. To be reachable in Barcelona I will forward my Berlin office number for free to the UK fixed line number that I have on my Maxroam SIM. I will either use my own ATA for that purpose or a new Maxroam feature.

An outgoing call with Maxroam is a litte bit different from a normal mobile phone call. It doesn't start directly. Instead you see several status messages running over your phone's display, like "calling", "requesting" and then again "calling", before you receive an incoming call with no number. That's Maxroams server calling you. A voice says "connecting, please wait" and contacts the callee. This entire callback system is based on USSD messages. That's a kind of free short messages in GSM networks, which can be sent only between the user's handset and the provider. USSD had been invented to let you check the amount of prepaid minutes on your SIM card for free. Nowadays it's often used as a 'trigger' to invoke independent calling services like Maxroam. Think of it like Jajah, but without the need to pay for mobile data usage for the communication with the server.

The Cubic phone, which can also be had from the company for usage with the Maxroam SIM and for VoIP over Wifi, is so packed with software that there is no space left to secure it with a PIN number. Maxroam's CEO Pat Phelan told me in an interview: "It’s very packed on the operating system and we have had to leave room for the two logging on GUI for the hotspots". In the last quarter the company had lots of backend work going on which now result in further improvements, as Pat Phelan told me in an email:


1. Live billing
We now have full live billing for all users on our backend, make a call, hang up and we instantly display it.

2. Add a local number
As of today we can add local FIXED line numbers to your MAXroam sim from 52 countries. (MAXroam only use fixed line numbers unlike other companies which use international mobile or premium UK mobile numbers where the average users have no knowledge of what it costs to dial the SIM and your friends are just subsidizing your roaming). This list is being added to every day. These numbers begin at €1.05 per month and you can pick up, drop as many as you like, minimum commitment is only a month.

3. Free Call forwarding
When you arrive in your destination sometimes you have access to a hotel room or an office number, we will now allow to forward all your MAXroam numbers totally free to fixed line numbers in a list of 48 countries so you are roaming for ZERO COST.

4. SMS only 5c
Once you log into your MAXroam account we will allow all users to send SMS anywhere in the world from the backend for only 5c per message.


But the most interesting announcement he already made in November, when I asked him in an interview for the German magazine ProFirma about Maxroam's prices compared to other companies like Sunsim, Globalsim or TouristMobile:
Our pricing is only at the beginning, most of these company are just resellers and I don’t mean this as an insult, we are building a global brand here, our aim within 1 year is 20c in and out in Europe and under 10c in the USA. Our next sims will be 128k Java with between 6 and 16 IMSI on each sim depending on your travel arrangements, so you arrive in India, we have an Indian IMSI on your SIM and you roam at discounted rates, we are not depending on other peoples roaming agreement and are at present travelling the planet signing independent roaming agreements.

Under €0.10 in and out? Now that would be a great price for USA, where Maxroam still charges €1.10 or more for incoming and outgoing calls. I can't wait to see these 6 and 16 IMSI SIM cards. That's like taking 16 cell phones with you, each one with a local card. So you don't have to pay for incoming calls.

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Markus Göbel's Tech News Comments:

VoIP provider Betamax apparently victim of a scam

(Friday, February 01, 2008)

It seems that the VoIP provider Betamax has to be relieved from fraud allegations which spread across the web in the last weeks. Alec Saunders had pointed to a story from MyVoIPProvider.com which said that the mother company of Voipstunt, Voipbuster, Voipcheap, Nonoh and much more VoIP services was fraudulently charching money to credit cards and Paypal accounts of members and nonmembers. MyVoIPProvider.com had issued a public warning:
Over the past 18 - 24 months we have had dozens, if not hundreds of complaints about the Betamax group, all from users and even non-users trying to find an outlet to vent their anger or trying to find a means of contacting the company in Germany.

In all cases the modus operandi is the same: Users who have never used the VoIP services of any of the Betamax VoIP websites find that small amounts averaging between between US$10 and US$35 are charged to their credit cards. In every single instance the credit card charge description was - BETAMAX VOIP CREDIT COLOGNE - (Cologne is the English name of Köln - the apparent headquarters of the group in Germany) and Betamax are the beneficiaries of these fraudulent charges.

At the Voxalot forum most of us couldn't believe these charges, since most of these penny pinchers there are quite satisfied with Betamax' offers. Of course their customer service is terrible. If you have a problem there's no one to call and the email support is just a joke, as I already told in "WTF is Betamax (VoIP)?". But then, there are heartbreaking stories to read in Ebay's user forum for Paypal:
jlmoore0 (7 ) View Listings | Report Jan-31-08 05:43 PST 22 of 28

I have never heard o Betamax GmbH & Co.KG HOWEVER I have just been charged Ł383 on my credit card by PAYPAL. I stopped my credit card & contacted Paypal - who tried to imply that someone in my household had used my account!! This seems incredible owing to the amount of complaints about this company. I am not impressed & when resolved won't be using paypal again!!

Unfortunately it turns out that Betamax is not responsible for all the wrongdoings but a victim itself, as a Paypal representative declared yesterday:

ericj@paypal.com View Listings | Report Jan-31-08 14:08 PST 23 of 28

Hi All,

If you are seeing fraudulent charges in your PayPal accounts, your login information has been compromised. Please contact us ASAP and an agent will assist you with reporting the fraudulent transactions and resetting your login information.

Its also important to keep in mind that while this company is showing on the charges, they are a victim as well. It's quite unlikely they are behind the fraud itself. Rather it would be the spoofers who gained access to your accounts.

I apologize for the inconvenience and will pass this information onto the necessary individuals for review.

Thanks,
Eric


Betamax was caught in a trap: Their terrible customer service has made the fraud charges highly believable, although they are not very plausible. Few people wondered how Betamax could have charged a Paypal account secretly a second time, when the customer only gave a one time authorization. Even more unlikely was the allegation that they charged people who didn't even know the company.

From where should they have had these credit card data?

It seems that the company and these poor people fell victim to a phising attack. But I have to repeat my claim to Betamax: Please be more open! Get a press department! Talk to your customers!

Don't leave room for conspiracy theories!

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Markus Göbel's Tech News Comments:

To make money from mobile VoIP, companies have to accept certain realities

(Friday, February 01, 2008)

Jon Arnold has updated his very interesting portal website IP Convergence TV. This time I also wrote a guest opinion, because to make money from mobile VoIP companies have to accept certain realities: "WiFi isn't everywhere and callback costs double".

I love the mobile use of VoIP but I still find it quite uncomfortable. That's what I point out. Especially annoying is how Skype, Fring, Truphone and other SIP based VoIP services get blocked by German 3G providers. Sorry, Dean Bubley from Disruptive Analysys! The reality looks much darker for VoIPo3G than you predict for the future. (But thanks for your regular Google ads "3G mobile Voice over IP. Analyst report: is it a threat to carriers? Or a future opportunity?". I better put a direct link to your website.)

Mobile VoIP over Wifi works only at home or in the office where I don't need it. So in my guest opinion I advocate intelligent cell phone software which automatically completes calls as callback, callthrough, Vo3G or VoWifi while the user doesn't even notice. I have already installed an example software on a Nokia E61.

Maybe if more and more people use these options, Dean's dream will come true. If everyone uses only mobile callthrough, triggered by intelligent software on the handset, the mobile network operators cannot charge any other items than the tariff's included minutes for local calls. Their voice legacy cell phone networks would become dumb pipes into the internet, the way we already see it with the 3Skypephone or iSkoot, Ringfree, Mobivox, Jajah Direct, Sipbroker, Tpad, Rebtel, Mobiletalk, etc. If mobile operators wanted to charge for international calls at all, they would have to embrace VoIPo3G and could at least charge for data, the way Dean predicts it.

But until this comes true, the mobile VoIP companies should attack the incumbents with better callthrough options, to take more and more cell phone calls out of the traditional networks and into IP. Read the full text for further explanations!

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Markus Göbel's Tech News Comments:

Ringfree will be free of charge

(Tuesday, January 29, 2008)

Ringfree is a great service which let's you use whichever VoIP provider for callthrough from the iPhone. I explained it some days ago, but I still said:
RingFree is free in the first month, then it costs $30/year.

That barrier is going to fall now. Ringfree confirmed the VoIP Weblog that they are switching to a free model.

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Markus Göbel's Tech News Comments:

Why there never will be a hosted-Skype-to-SIP

(Tuesday, January 29, 2008)

Phonegnome's David Beckemeyer has a great post, explaining why my dream of a "hosted-Skype-to-SIP" will not come true, as long as Skype doesn't publish its interface.
So don't blame the operators and service providers - blame the cause of the situation SKYPE! Skype needs to provide "data center" solutions if you expect more operators and service providers to deploy "hosted Skype" services.
Thanks for explaining how many hacks are necessary at Fring and Mobivox to build bridges to Skype. And please don't try to call me on Skype! I am most probably not connected.

Read David's post.

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Markus Göbel's Tech News Comments:

A SIP address for Skype? Better the other way around!

(Friday, January 25, 2008)

There is a much quoted explanation from Emoci of Toronto how to create a SIP address that will ring to your Skype name using the Net2Max.com service. It's quite difficult to implement but has received many kudos.

I like these kinds of solutions very much, but I would prefer it the other way around: that Skype rings my SIP address. So I would never have to switch on Skype again. I have all my SIP accounts nicely consolidated to ring my phone or my cell phone. I could do the same with Google Talk, Yahoo and MSN. Only on Skype I am nearly never reachable because I don't like communications that force me to switch my computer on. That's why Skype is Oldschool to me. VoIP has left the PC world long ago and goes along with me.

Mr Blog, David Beckemeyer, thinks the same:
I couldn't agree more, particularly "So I would never have to switch on Skype again." Why doesn't Skype simply offer a 'forward to my SIP address' option? Of course we know why. They want to keep everyone contained in their world. They say it's because Skype users don't want interoperability - if you are a Skype user, maybe it's time to tell them, not me. I agree with you! :)

That reminds me of the recent discussion started by Dan York: "Skype says "No" to VoIP interoperability - *because customers aren't asking for it!* - Well, I am!".

Me too. As well as Martyn Davies and the commentators to his post at VoIP User.

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Markus Göbel's Tech News Comments:

Ringfree brings VoIP callthrough with every provider to the iPhone

(Sunday, January 20, 2008)

In the last weeks I was displeased with the state of VoIP on mobile handsets. Wifi coverage is spotty and callback services like Jajah require two phone calls at the same time, which makes them too expensive for penny pinchers like me. That's why I am a fan of callthrough applications which involve only one call leg. The call goes to a local number where a server converts it into a VoIP call. But unfortunately this needs numerous key strokes in addition to the destination number and makes callthrough a cumbersome activity.

Software like MobileTalk from Packet8 would help, but it is bound to just one VoIP provider and could be done much better. Unfortunately the underlying software from Mobilemax gets distributed only to companies and not to end users. So people have to wait until their VoIP provider of choice implements it.

But salvation is near, at least for iPhone users: RingFree let's you use every VoIP provider or even your own Asterisk / SIP server for outbound calls on Apple's "Invention of the year 2007" (according to Time Magazine). iPhone Atlas has the story:
Here, in a nutshell, is how the app works: A user registers with RingFree, entering his iPhone number and providing some other information. The user is then prompted to call a country-local number to confirm their information by entering a PIN. Once logged into the site, the user selects from a list of pre-defined VoIP providers (including VoicePulse, Gizmo Project, PhoneGnome and others) or defines his own by entering a proxy address, username and password.

After selecting or defining a provider, the user can access the Web app’s keypad, which looks something like the iPhone’s standard dialer, selects the preferred VoIP provider from a menu, and hits “Call.” The call sends a bit of JavaScript over EDGE to retrieve a local number from the VoIP provider, which the user is prompted to dial with the iPhone’s native phone application. When this number is dialed, the VoIP provider is triggered to dial the number entered in the Web app, and the call goes through.

RingFree is basically a website with a virtual dialer. It is linked to VoIP providers of choice and uses standard voice minutes to make VoIP calls. Therefore it doesn’t require any hacking or jailbreaking, nor does it require the presence of a WiFi network. Only a small amount of data is transferred over the EDGE network to signalize the call. The voice quality is reportedly good, and calls go through without too much delay so that a commentator at IntoMobile states:
Thank you for this. This is the most useful iPhone application yet. I set it up in less than 2 minutes and I made a call to Ireland using Gizmo Project. Sweet and simple. I am happy and would be jumping up and down with joy if it let me call Skypers.

That's exactly what I was looking for. RingFree is free in the first month, then it costs $30/year. You can also call Google Talk, Yahoo or MSN contacts from the iPhone. I wonder when someone will launch a similar service for other platforms, such as Symbian. It could be a great new feature for Voxalot, whose mobile callback I often use with my own VoIP providers. It costs €0.01 of data or less to establish the call, but still it demands two simultaneous phone calls.

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Markus Göbel's Tech News Comments:

First hand comparation from a Tringme Beta Tester and Ribbit Developer

(Sunday, January 20, 2008)

My last blog post "Tringme does the Ribbit" received an interesting comment from a person who seems to know the topic very well. The anonymous commentator calls himself "both a tringme beta tester and a ribbit developer" and reveals that Ribbit applications will cost their clients an arm and a leg, compared to normal VoIP prices. Skype and Jajah will seem cheap compared to Ribbit. Although I hardly ever use them because I get my VoIP calls much cheaper from other providers.

I hope this comment wasn't just a plot from Tringme to take on Ribbit. To me it sounds reasonable. At the end both companies will suffer when Adobe makes Pacifica a standard VoIP feature for the Flash Player.

Read the entire comment from the insider!

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Markus Göbel's Tech News Comments:

Tringme does the Ribbit

(Friday, January 18, 2008)

There are Copycats wherever you look. Smith on VoIP today criticizes that "Rebtel Borrows Iotum’s Idea; Now Offers Facebook Conferencing App", while Rebtel themselves feel copied by Jajah Direct:
We want to tip our hat to our friends at Jajah for the introduction of Jajah Direct. Those folks have done a brilliant job at making something that Rebtel has been doing from the start sound brand new and innovative.

What I’m talking about is free or low-cost international calls without the need for Internet access. Or said another way: Rebtel service as it’s been from day No.1.

And while we’ve always thought our service was innovative, it’s super nice when you get validation from a competitor that you really did break new ground and that all the other ways of making a VoIP calls are “old school.”
When I received today the following announcement from Tringme, I couldn't but wonder: Don't I know this story from somewhere else? Then I realized that it was Buzzword Bingo time again. While Tringme recently got great publicity for their Flash based click to call widgets, some days later Ribbit took it all away by also presenting Flash apps and additionally alleging to be Silicon Valley's first Phone Company.
At the core of Ribbit's technology is the Ribbit SmartSwitch™, a sophisticated multi-protocol soft-switch that bridges the worlds of traditional telephony with next generation networks and protocols.

Ribbit is an open platform for telephony innovation. Unlike any other phone company, we are giving our developers unprecedented access to our technology, through the Ribbit API and allowing them to innovate at will. Our business is built more like a software company than a phone company.

Now Tringme announces the "Tringswitch" which sounds quite similar to me. Both products promise to fulfil every VoIP necessity. But nobody has seen them yet in public. Bingo!



TringSwitch Launch and Demo at HeadStart.in

Dear TringMe User,

First of all, we wish you all a very happy 2008!!

Life at TringMe continues to march at a fast pace and we wanted to share some recent developments with you.

Very soon, we will officially launch TringMe's platform server - TringSwitch. TringSwitch is a highly reliable and real-time platform optimized for web-based telephony applications. It's the core back-end of TringMe widgets and is now available for others to build interesting and innovative applications on it. TringSwitch can be integrated with any telephony back-end including SIP server, PSTN gateways, SMS gateways etc. TringSwitch can be used within an enterprise infrastructure setup or can be used for consumer facing web-based applications.

TringMe's Mobile VoIP client can be easily configured without downloading anything. We can remotely configure your mobile to use TringMe by merely sending you a special SMS. This is a novel way for a user to start using the mobile device without having to spend any time configuring the device settings for using TringMe. Alternately, you can also download TringMe’s Symbian client (which will be available soon) from our website to enable Mobile VoIP on your Mobile and leverage additional functionality (e.g. sending an SMS over IP) from it.

With Mobile VoIP support, using your mobile, you can connect to your friends not just on landlines and cellular device, but also on IMs like Gtalk. Essentially, all termination points that are accessible by TringMe widgets from a PC are available via Mobile VoIP as well. This has been one of the key requests from many users of TringMe and hence we are extremely delighted to provide the same.

We also added speech recognition (ASR) capability in TringSwitch thereby making it convenient for TringMe users to initiate voice-based actions. New innovative applications like voice-enabled yellow page, voice enabled vertical searches, interactive games etc can be developed quickly with TringSwitch with almost no effort or coding.

We are very happy to announce that TringMe was selected as one of the companies which should demonstrate it's capabilities at HeadStart (http://www.headstart.in) which is going to be held from Jan 18th to Jan 20th in IISc, Bangalore, India. If you are attending HeadStart, please stop by for our demo. We will demonstrate TringSwitch including TringMe's Mobile VoIP capabilities. We will also show how to develop a rapid prototype application using TringSwitch and Speech Recognition in merely a few minutes without any coding efforts.

We look forward to seeing you at Headstart and thanks again for your continued support and suggestions. Write to us: bizdev@tringme.com


Feel free to let us know if you need any assistance.

Regards,
TringMe Support
http://www.tringme.com/

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Markus Göbel's Tech News Comments:

I am looking for interviews about VoIP security for a big German magazine

(Tuesday, January 15, 2008)

Dear readers,

I need your help: Until Januar 25, 2008, I have to deliver an article about VoIP security to a big German economy magazine with 770.000 readers. Therefor I am looking for interesting information and interviews. One focus of the article is mobile VoIP security, but not the only one.

The magazine regularily engages me as a freelancing writer for such topics. But this time I want to unleash the power of Web 2.0 by posting this inquiry to my blog.

Do you have interesting material that could be helpful for this article? Maybe I should do an interview to you?

I am looking for speeches, presentations, whitepapers, blog post and similar stuff about VoIP security threats (wiretapping, minute stealing, man in the middle attacks, DoS attacks...) and how to prevent them (encryption, firewalls, ...). So please send me your PDF, URL, Powerpoint or Word document about the topic in the next few days!

I will read the information and then contact you for an interview. These points are interesting to me:
  1. What are the most common / most dangerous / latest security threats?
  2. Interesting cases of VoIP security breaches and actual hacks?
  3. How to protect VoIP / mobile VoIP?
You can find my contact data here or simply post a comment to this blog entry.

Thanks a lot.

Best regards,
Markus Göbel

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Markus Göbel's Tech News Comments:

Packet8 announces free trial program for MobileTalk

(Monday, January 07, 2008)

Maybe Packet8 heard me nagging about the high price for their Mobiletalk callthrough software, which includes no VoIP minutes. Just hours after my blog post told how great their Mobiletalk software could be if it wasn't mutilated and overpriced, Packet8 announces the launch of a no obligation, no fee trial program.
With the MobileTalk free trial program, wireless customers can download the MobileTalk application onto their mobile device and use the service at no charge until a total of $2.00 in per minute fee is reached.

The Mobiletalk software is great and now people can get to know it before they subscribe. But the one-time $9.99 activation fee for the service and a monthly fee of $9.99 for non-Packet 8 subscribers seems too much to me. Packet8 should slash the monthly fee and sell the software for $30.

After all they make their money with VoIP minutes.

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Markus Göbel's Tech News Comments:

Israeli mobile VoIP software miracle automatically connects the cheapest way

(Monday, January 07, 2008)

Last year I was nagging that "Packet8 MobileTalk could be done much better", and I was right. I could learn that now when the Israeli company Mobilemax installed for me on a cellphone the underlying software which powers Packet8's MobileTalk. It is a real mobile VoIP wonder weapon which I covered in an article for Areamobile. Companies like Truphone, Gizmo5, Wifimobile and Tpad should make its features a part of their mobile services to make them work also outside of the spare Wifi areas.

Internet telephony could be a killer application for mobile phones. But it has it quirks, shows a series of articles I wrote. In most cases you need at least a cell phone which can open mobile websites. It let's you do a mobile callback with VoIP providers like Jajah or Voxalot. After entering the phone numbers of the caller and the callee on a mobile website, a server rings up both and connects them over the internet. Of course this also costs double, but for international calls it's still cheaper than the own cell phone provider's prices. Only Wifi cell phone calls are less expensive. They only cost a few cents per minutes and often they are free. But Wifi isn't always available.

Mobilemax thus developed a software which automatically sends mobile phone calls the less expensive way over the internet whenever that's cheaper than normal calls. No need to open mobile websites on the phone or to trigger callbacks by SMS or instant messaging. The software simply sits unobtrusively in the background and automatically determines the way in which the call is connected. The user only needs to enter the number.


Establishing a call with VoIP software from Mobilemax

The program works on about 500 phones with Palm, BlackBerry, Symbian or Windows Mobile operating systems and last month it has been deployed for the first time by the US VoIP provider Packet8. Once a number has a foreign area code, the software starts to act and connects via a landline number to the server by Packet8. The server connects the telephone conversation with the other party over the VoIP network. Calls from the United States to Asia or Europe cost only a 2 to 5 US cents per minute more than the price of a local call. The American mobile operators normally charge up to three dollar minute. German companies like Running Mobile or Cellity offer similar solutions.

But the Israeli software has much more functions which the competitors lack and also Packet8 doesn't use. The program could also automatically decide to connect a phone call as a callback or over Wifi. Even VoIP calls over 3G will soon be possible, although all German mobile network operators seem to block them now I realized in some self-experiments. Mobilemax' software is a real miracle weapon for mobile VoIP and the handling is particularly pleasant, because no extra buttons have to be pressed. The software even senses in which country the user is and automatically chooses a local number for callthrough or callback. What a pity that consumers cannot have it. Mobilemax distributes the software only to companies. "We don't see ourselves providing the underlying service of the application and compete with our customers", said Mobilemax' Director of Business Development, Perry Nalevka, to me in an interview. The Packet8 customers pay $10 per month only to use it. In addition they get the VoIP telephone minutes billed.


Configuration also allows other VoIP flavours

Other companies want to follow the same business model, Nalevka said, which started as a one-touch-dialing solution for calling card users and roamers who had to use tens of access numbers, PINs and dial flows to make a call without being ripped off by the mobile operators. Six different service providers worldwide and several IPBX and enterprise mobility providers are now testing the software. So far several tens of thousands of licenses purchased.


Other companies who use it:


Today it supports the following configurations:
  • Callthrough with PIN or PINless (CLI based).
  • Roaming location based callthrough with multiple access numbers automatically selects the relevant access number according to the user's location.
  • Seamless callback triggered by: DID, USSD, SMS, IP. The application triggers the callback, answers the incoming call and if needed sends the destination number.
  • Dial around replacing prefixes in the dialed number (1010).


Further developments:
  • Support additional phone models as they are released.
  • Add new routes to seamlessly divert calls to: VoWIFI, Vo3G (to SIP or termination).
  • Adding in-call Mobility features.

You can find more information about the software in Rich Tehrani's interview with Perry Nalevka: "MobileMax: Bullish on Fixed Mobile Convergence" (December 31, 2007).

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Markus Göbel's Tech News Comments:

Worldwide free calls through a security breach

(Wednesday, January 02, 2008)

I got a tip about four free phone gateways in a European country. They let you call almost every fixed or mobile phone number in the world at no charge. "The gateways haven't a pin authentication, so the minimum security rules aren't respected", says the tipster. "If you test it will you see also caller ID is forwarded. A real good service." Oh yes, I understand the guy's enthusiasm. People love free phone calls.

So these four numbers could be the ultimate callthrough solution, the new Yak4ever. If it only wasn't illegal. That's why I don't publish them. The tipster even sent detailed instructions on how to use these numbers. You just need free calls to that country, which you get for instance from Truphone or several Betamax companies. After the tone you type in the callee's number with international prefix, followed by the hash key (#), to be connected.

A poor company must have forgotten to take the most basic security measures. This security breach is said to be open for more than one year already, since December 2006. Which makes me wonder whether it's a bug or a feature. If a study from Stealth Communications is right then phreakers steal a staggering two hundred million minutes per month valuing around $26 million. No wonder if some companies make it so easy.


UPDATE:

Just minutes after posting this blog entry I had a reader from Sindh, Karachi, Pakistan. I looked him up in my log files after getting his message: "Sir I am the regular reader of your forum, I want to make a free call to my relatives outside the country, Actually I am from a very poor family, Sir can you give me that 4 gateways number where i can call free to my relatives. plz".

Unfortunately that is not possible, although I still feel the giving spirit of Christmas. What's illegal is illegal. There is a not so thin red line between free phone calls from companies with loads of venture capital and plain theft.

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Markus Göbel's Tech News Comments:

AVM has started to sell one of the coolest VoIP devices ever

(Saturday, December 22, 2007)

The company AVM from Berlin has started to sell one of the coolest VoIP devices ever, the FRITZ!Box Fon WLAN 7270, but only in Germany. Fritz!Box devices are still lacking FCC approval and carry only the seal of Europe's counterpart, Communauté Européenne (CE). That's why people from many other countries cannot enjoy them. In my opinion they blow away all other VoIP devices from Linksys, Grandstream or Sipura. At least you can start to dream by reading the first press release from March 15, 2007.


FRITZ!Box Fon WLAN 7270
Premiere for the New FRITZ!Box Fon WLAN 7270 – Combines ADSL, VDSL, WLAN 11n, DECT and Media Streaming for More DSL, More VoIP and More Multimedia


  • New top-of-the-range FRITZ!Box Fon WLAN 7270

  • Integrated DECT base station; ADSL, ADSL 2+ and VDSL broadband

  • More WLAN with 802.11n and MIMO technology

  • Media streaming server for all music files a the USB port

  • HD voice with 16 kHz broadband speech codec



The FRITZ!Box family will be premiering its new flagship, FRITZ!Box Fon WLAN 7270, at this year’s Cebit. Thanks to its wide range of features the new FRITZ!Box is now more than ever your central data hub for home Internet access. The new FRITZ!Box enables a previously unknown wide range of options: broadband access via ADSL, ADSL2+ and VDSL, and operation of cordless telephones using DECT. The new IEEE 802.11n (Draft 2.0) wireless standard, also in use for the first time, offers optimum transmission of data, speech and HD video in combination with MIMO multiple antenna technology. The integrated media server lets you listen to music in your entire network even when your PC is switched off.

ADSL and VDSL broadband

The new FRITZ!Box Fon WLAN 7270 shares the award-winning details of the current FRITZ!Box line and is also incredibly easy to use. Using ADSL (6 Mbit/s), ADSL2+ (16 bit/s) and VDSL (50 Mbit/s) technologies, the new FRITZ!Box is ready for the future expansion of broadband connections. It supports permanent virtual connections (ATM PVC) for ADSL 2+ and virtual local networks (VLAN) for VDSL. This enables different quality of service classes for various services such as voice, video and Internet. FRITZ!Box Fon WLAN 7270 supports Internet Group Management Protocol (IGMP) for Internet streaming. IGMP is the standard for IP multicasting on the Internet, i.e. the sending of an IP data stream to several recipients simultaneously.

New WLAN features: 802.11n and eco mode

For the first time, FRITZ!Box Fon WLAN 7270 enables WLAN connections using the future IEEE 802.11n wireless standard, which is ideal for simultaneous transmission of data, voice and multimedia. AVM uses the recently unveiled Draft 2.0 of 11n, which also defines compatibility. MIMO (Multiple Input Multiple Output) multiple antenna technology has increased WLAN quality and data transfer rates considerably. Wireless connections can also be established using 802.11g. FRITZ!Box is secure on delivery thanks to activated WPA encryption; WPA2 can be activated individually as required. WMM (Wi-Fi multimedia) ensures optimum wireless transmission of voice, data and multimedia and simultaneous transmission of multiple streaming applications. WLAN can be switched off using sleep mode or a switch. WLAN eco mode also lets you reduce power output considerably even when the device is in use. Thanks to eco mode, AVM already complies with the planned EU Code of Conduct on improving energy efficiency.

Integrated DECT – new sound with HD voice – VoIP encryption

FRITZ!Box Fon WLAN 7270 makes placing calls over the Internet or your landline (analog and ISDN) easy and convenient. TAE sockets let you use existing telephones without the adapters required by other products. Cordless calls are also possible thanks to the new integrated DECT base station, which supports up to six mobile components. The new FRITZ!Box is compatible with the first phase of the new DECT cordless standard (CAT-iq), which offers better voice quality thanks to more bandwidth. The internal ISDN S0 connection lets you use up to 8 ISDN phones and PBXs to access VoIP and your landline. Integrated bandwidth management (quality of service) enables parallel applications such as VoIP and HD video streaming. FRITZ!Box Fon WLAN 7270 delivers with HD voice (High Definition) a brand-new sound quality for Internet telephony. It supports the Linear PCM 16 and PCMA 16 voice transmission standards with a 16-kHz sampling rate. RFC 3551 defines the application of these standards for Voice over IP (VoIP), enabling top voice quality in phone calls. Calls over the Internet can be encrypted as needed. AVM uses two internationally standardized protocols, TLS (Transport Layer Security) and SRTP (Secure Real-Time Transport Protocol) for this purpose. Using important familiar features from ISDN, such as toggling, call waiting, call divert and three-way conference calls, is intuitive with AVM’s new FRITZ! product whether for Internet or landline calls.

More options – music server and new USB interface

The FRITZ!Box Fon WLAN 7270 USB 2.0 port enables new network applications, and the integrated music server lets you listen to music in your entire network even when your PC is off. Hard drives connected to FRITZ!Box can be operated in Windows as conveniently as a local hard drive. You can even have secure access remotely using FTP. Thanks to AVM USB Remote Architecture (AURA), all devices connected to FRITZ!Box behave as if they were connected directly to your PC.

Comprehensive features for more security and convenience

The new FRITZ!Box Fon WLAN 7270 features comprehensive software, including a telephone book, alarm clock, firewall, child lock, WLAN sleep mode and eco mode for reducing energy consumption. One button lets you pair handheld devices (DECT and WLAN), while another lets you switch WLAN on and off.

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Markus Göbel's Tech News Comments:

Wifimobile again outsmarted by Truphone's free offer

(Saturday, December 22, 2007)

Wifimobile quits their flatrate model and goes prepay like Truphone. The move is said to be inspired by a blog post from iotum's Alec Saunders from Canada who managed to spend just $4.16 on mobile calls and roaming at the IP industry event Fall 2007 VON in Boston. Calls were handled by either TruPhone (if in a Wifi zone) or Mobivox (if not).

Wifimobile users can now set up accounts to make very cheap calls over Wi-Fi as per Truphone, and GSM Call through access as per Mobivox. The rates are competitive, such as under $0.10 per minute to India. You can find them here. The move was necessary because Wifimobile's previous flatrate model could not offer calls to many countries like India and the Middle East as it looked like this:
Only Ł15.99 €11.99 Ł7.99 Per Month

The oneFone service from WiFiMobile allows you to make unlimited* free calls to landlines in over 40 countries as well as mobile phones in certain countries including the USA. For a list of countries that you can call for free click here.

All calls to landline and mobile numbers to countries not listed here are automatically routed through your normal GSM provider. This allows us to guarantee that customers are never charged more than the set monthly line rental.

*The unlimited free calls are subject to a fair usage policy.

In the last months Wifimobile had to walk in the shadow of Truphone, because they offered calls to the same countries for free in a limited offer that always got extended. Calls to destinations outside these 40 countries could at least be completed as paid calls with Truphone, while Wifimobile just couldn't offer them.

As Truphone's free calls should have finished at the end of the year, Wifimobile hoped to compete on the same level with them and beat them with more VoIP features. An added enhancement is that people can register not only their cell phone but also the home or office landline for the use with Wifimobile's callthrough numbers. That brings more calls onto Wifimobile's VoIP network and makes their service usable outside of Wifi areas.

Truphone lacks such a nice callthrough feature and I am missing it, as I told in my blog post "Packet8 MobileTalk could be done much better". Wifimobile also offers real time call records, which can be viewed in a secure customer portal, and they are also currently working on an inbound solution.

But will this be enough to step out of Truphone's shadow?

It must have been a strong blow that Truphone has just announced the extension of their free calling to landlines (and some cellphones) in 40 countries until the end of February 2008, only one week after Wifimobile changed their business model. Free phone calls are still the strongest argument for the VoIP customer. Read both companies' press releases! I am quite convinced that Truphone will never charge for these calls. We can already prepare for the next extensions in March, July and December. That's how it worked in 2007.




WiFiMobile goes global with prepay VoIP and dial through service

Los Angeles California December 13th 2007 - Leading mobile VoIP provider WiFiMobile today announced that their VoIP service has changed to prepay with very competitive costs.

The company had previously charged a monthly subscription which allowed free calls to landlines in certain countries, however calls to all other worldwide destinations were barred. The introduction of a top up system now presents a global platform.

WiFiMobile’s new tariff rate has been completely revised and users can now take advantage of calls such as to India at under 10 US cents per minute. Calls to other online WiFiMobile customers are free regardless of location.

Their unique local access numbers remain in place where cheap calls can be made when no Wi-Fi access point is in range. These numbers are available in twelve countries at present with more to follow shortly. Customers can also register other numbers such as their home landline to utilise these access numbers. This combines Internet and dial through calling into just one account.

The service is available at the company’s website where their VoIP client oneFone can be downloaded instantly to any compatible Nokia E or N Series smartphone. A free $1 credit is applied to all new accounts to test the technology. Customers are also able to securely access the log in portal to view account balance, top up history and real time CDRs.

The company’s VoIP client oneFone fully supports Presence enabling users to see who is online at any time with other business features such as Call Conferencing, Call Transfer and VCC (Voice Call Continuity) coming soon.

WiFiMobile CEO says "This stretches out our potential market to places that we couldn’t touch previously. Countries such as India have over 200 million mobile users and have a huge overseas based population. Our rates are very competitive and we have the most robust VoIP client".

For further information please visit www.wifimobile.com or email pr@wifimobile.com.

WiFiMobile

Head Office:
3250 Wilshire Boulevard
9th Floor
Los Angeles
California
CA 90010

Tel: +1 310 459 3000 Ext 2

Email: pr@wifimobile.com

ABOUT WIFIMOBILE

WiFiMobile were founded in 2002 and have offices in the US and UK. In 2004 the company achieved status of a Forum Nokia S60 3rd Edition Featured Developer, one of only 23 recognized worldwide.

VoIP client oneFone is a self developed and wholly owned application and provides cheap or free long distance calls as well as converting select Nokia devices into extensions of corporate IP IBX systems. The company is poised to achieve phenomenal growth in the next year in this rapidly evolving market.




Thursday, December 20, 2007
Truphone freezes call charges until the end of February 2008

Truphone today announced that all Truphone call charges have been frozen at their current rates until February 29th 2008. For the next two months, Truphone calls will be free to landlines in 40 countries, and to mobiles in the USA, Canada and elsewhere. Using Truphone to call EU mobiles costs just 15 pence per minute or less.

Truphone call charges summary
  • Free calls to landlines in 40 countries
  • Free calls to cellphones USA, Canada, China, Hong Kong and Singapore
  • Pay 15 pence or less to EU mobiles - and no connection charge
  • Free mobile calls to other online Truphone customers
  • No roaming fees: Truphone calls costs the same wherever you are
  • No download cost, no monthly charge and no inbound fees
  • These rates are guaranteed until February 29th 2008. Rates quoted are exclusive of VAT
  • Anyone with a suitable handset can get Truphone by sending an SMS with the word 'Tru' to +44 7624 000000

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Markus Göbel's Tech News Comments:

Free calls VoIP widgets make me get funny phone calls

(Tuesday, December 18, 2007)

Since my last post "Call me for free with Tringme!" I get funny calls from Senegal and other far away countries. They go through Tringme, but also my click to call widgets from Voxalot and Sitňfono. Somebody must have spread the word that I give support on certain VoIP services and devices. No wonder that people call me, since it's for free.

I am OK with such calls, but please understand that I can only answer during working hours in my time zone. The rest of the calls goes to the voice mail box. The yesterday's caller didn't even understand that he was talking to an answering machine. He thought that I was on the phone with him but refusing to answer, so he got a little upset. Also I had serious problems to understand his Englisch and the e-mail address he left.

I think for such purposes it's still the best option to contact me over the contact form on my website. The last caller who came through caught me on my cell phone in a department store when I couldn't help him at all.

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