Showing posts with label Vodafone. Show all posts
Showing posts with label Vodafone. Show all posts

Sunday, July 20, 2008

How Vodafone and Nokia compete on a mobile social phonebook with GPS

I see a very interesting competition developing between Nokia and Vodafone. All signs indicate that they are in a race to present the first social phonebook on cell phones which makes use of GPS. The two contenders are their recently bought subsidaries: Plazes from Germany and Zyb from Denmark. Vodafone seems to be ahead in this race.

Three weeks ago I attended a press workshop at Nokia Maps, which has its developer center here in Berlin. I already wrote about it in this article. They showcased the latest functionalities of Nokia Maps 2.0 and how it can be connected over the internet with other services. "There are 60 billion phonebook entries on Nokia cellphones", said Michael Halbherr, CEO of Nokia gate5 GmbH. "That's the biggest social graph of the world." In the near future a Nokia cellphone's address book shouldn't show only phone numbers. A click on a name will also reveal the friend's actual location, what he does and what are his plans for later. Every entry becomes a node in a social network, as we already know it from Facebook, LinkedIn, XING or the like.

That's why in July 2008 they bought the German startup Plazes, also from Berlin. It let's you see on Google Maps where your friends are if they have entered their location either on Plaze's website, by SMS or through an automatic Wifi localization. Soon Plazes will become a part of Nokia's Ovi and work with Nokia Maps on mobile handsets. It will make use of the cellphones' GPS facilities.

The funny thing is that yet for weeks Zyb is announcing the same functionalities on their website. In the last months Zyb has developed from a simple tool for internet backups of cellphone numbers into an outgrown social network. The features on their website remind me of Plaxo Pulse and are all based on mobile phonebook entries.

But the real interesting stuff comes with their mobile software which is being announced on their website but cannot be downloaded yet. At least not with the 4 different mobile phones I have tried. Also there is no press release, which could have explained more, but that could be part of a viral strategy. At least blogger Pat Phelan got wind of it quite early and I heard from other exclusive previews. The new Zyb features look stunning and resemble quite exactly what Nokia has announced as future plans for Plazes:
The end of... "Where are you at?"
If your friends allow you to, you'll be able to see where they are right this minute. No more texting everyone from the restroom Friday night.
Using location technologies - and your own text input - the ZYB Phonebook quietly and securely transfers your location only to those you allow to see it.

The end of... "What are you up to?"
Show your ZYB shouts as your status line, let your friends see your Facebook status or Twitter tweets.
Millions of people including some of your friends already tell various services what they're doing right now. We'll use that information and combine it with ZYB shouts and your phone's calendar to show your friends what you're doing. If you allow them, of course.

The end of... "What new number?"
"The number you've dialled cannot be reached". We hate her voice as much as you do, that's why the ZYB Phonebook updates your friends' phone numbers automatically.
In ZYB there's no such thing as outdated contact information. The minute your change your own phone number, it is distributed to your connected friends in your ZYB Phonebook. They'll simply have your new info as soon as they sync their phones.
Vodafone bought Zyb in May 2008 for $50m, just some weeks before Nokia snapped up Plazes. Zyb's screenshots remind me very much of the Powerpoint about Plazes' mobile future.

Screenshot zyb.com
New Zyb mobile app brings Twitter, Facebook, Plazes and LBS.


To me it seems that both applications will do basically the same, only that Vodafone's Zyb is nearer to market. On Wednesday I will probably get more information because I do an interview to a person involved.

Thursday, March 6, 2008

German Chancellor Merkel about Sony Ericsson's Xperia X1: It looks like the iPhone!

It was fun when I was at Hanover's computer fair CeBIT this week, and saw how German Chancellor Angela Merkel stopped by the booth of Sony Ericsson. Again she proved great repartee. With few words she made the crowd crack up laughing and the suit wearers of Sony Ericsson got long faces. Axel Kettenring, General Manager of Sony Ericsson Germany, proudly introduced the new top model Xperia X1, allegedly "a seamless blend of mobile web communication and multimedia entertainment within a distinctive design". That's what at least the press release in February said. But when our Chancellor held the touchscreen mobile phone in her hand, she only said: "Ah, like the iPhone". And again Apple could be happy for free advertising.


German Chancellor sees no difference to the iPhone


Kettenring was so puzzled, he could only say that the Xperia X1 is also great for phone calls and short messages. But you don't need a $1140 smartphone for that, and our passionate SMS writer heading of the state of Germany knows that. With pleasure she asked next: "And where do you produce?", wherupon Kettenring proudly replied "everywhere". After one second to take a breath he had to add "but in Germany" which got him a grim look from Mrs Merkel. The globalized company produces its handsets only in distant countries like Malaysia, Japan, and China.

The Chancellor's round tour over CeBIT is always a media highlight of the world's biggest electronics fair. Big hordes of photographers, TV crews and reporters followed the head of state through the exhibition halls. The eleven companies where Merkel stopped over were honored to receive her. Among them were pack leaders like Deutsche Telekom, IBM and Microsoft as well as smaller companies like Funkwerk Dabendorf or Komsa.

Also network operator Vodafone had to put up with Merkel's criticism. Germany CEO Friedrich Joussen actually wanted to proudly present a new picture search engine for mobile phones. Instead of entering a search term, you shoot a picture with the camera phone and load it on a server. In response you get information about the depicted buildings or the person photographed. With images of the Berlin Cathedral it worked flawless at CeBIT. But not with a mobile photo of Angela Merkel. "Your sought after motive is not yet in the Otello database", the Chancellor read from the display. "That's a serious void, I think", she added. Although Friedrich Joussen could play down the embarrassing situation with a laugh, he later must have bawled out his employees heavily.

Monday, September 10, 2007

Or maybe Apple is the real telco disruptor?

Do you remember my post "Google is the real telco disruptor" from july?

Well, it seems that the story could become even more interesting with another player entering the 700 MHz wireless spectrum auction that many didn't have on their list: Apple might also bid for that "bech front property" spectrum, suggests a BusinessWeek article called "Apple Eyes the Wireless Auction".

Taking into account this possible development many pieces of the puzzle would fall into their place. Why is the iPod touch such a cool device, an iPhone without phone? Why did Apple cut the price for the iPhone so soon and drastically?

In Germany the association eco, alliance of 330 big internet companies, hailed already last week the new device by saying "Wifi iPod makes mobile internet a mass market" in a press release. They are fed up with the slow acceptation of mobile internet service on Germany because the incumbent mobile operators keep 3G data prices high and accept only walled gardens on their devices.

"T Zones, Web-n-walk und Vodafone Live all try to keep away the user from the free and open internet", says eco director Harald A. Summa. "Exactly this policy of closed networks has so far prevented the breaktrough of the mobile internet to a mass market. The success of iTunes and Youtube shows that the users know much better than the operators what they really want." The new iPod touch offers direct Wifi access to iTunes and Youtube, circumventing the closed networks of the mobile operators.

So, let's just imagine that the iPhone never planned to sell millions. Maybe it's real purpose is just to create buzz for the new iPods? The iPod touch has every feature that you like from the iPhone. It only misses the annoying part of the phone: A 60 dollar per month cell phone contract. New iPods could work without that contract, using the 700 MHz spectrum, suggests the article in BusinessWeek:
Signals at the 700Mhz spectrum, for example, could provide far faster Internet access than today's cellular or even Wi-Fi networks, and the signals can easily pass through buildings and work glitch-free, even in lousy weather.

Still, even the possibility of an Apple bid is intriguing. For starters, it would mean Apple would no longer need to rely on a phone company to deliver songs, TV shows, and other digital fare purchased at its iTunes Music Store. As it is, the major complaint of iPhone shoppers isn't with the phone, but with the pokey Net access from Apple's exclusive U.S. partner, AT&T (T).

If it owned its own spectrum, Apple could provide the network service itself, possibly for far less than the $1,440 iPhone owners must now fork out over the course of the cheapest two-year contract. For example, Apple could hold down costs by letting users choose a Net telephony program such as Skype rather than develop its own voice software, say analysts.

Apple might even be able to give away network service for free, and make its money off services such as iTunes and possibly by selling subscribers advertising space.

Indeed, cutting out the carrier would probably be in sync with Steve Jobs' view of the world. Before striking the iPhone deal with AT&T, he publicly dissed phone companies as little more than "orifices"—good only for providing dumb pipes to deliver more innovative companies' more innovative services.

"Apple is the most anti-carrier company there is," says the former Apple executive. "They're probably already frustrated with AT&T. If they put a few billion behind this, they could build a kick-ass network." Indeed, on Sept. 5, Apple announced a new iTunes Wi-Fi Music Store so consumers can buy songs at wireless hotspots, something they can't do on AT&T's network. And Jobs made a point of noting Wi-Fi is faster not only than the so-called 2.5G EDGE network, but also than 3G cellular networks.

A very convincing argumentation that matches perfectly with what eco said. That's also the reason why I had to copy such a long passage of the original article. (Sorry for that!) Hopefully it's not only intentionally leaked hot air to lift Apple's stock price.

Monday, August 6, 2007

German Mobile Network Operators are now definitely banning the use of VoIP

Vodafone and T-Mobile are now definitely banning the use of VoIP in their mobile networks in Germany. This had been long announced. Yet two years ago Vodafone Germany changed its Terms of Service (TOS) to reserve its right to block VoIP from the 8th of july 2007 on. But they weren't sure whether they would really do it. In february 2007 Vodafone Germany's speaker Heiko Witzke still told me that it was unclear whether or not Vodafone would really adopt the ban.

Now, since the deadline has passed, the German webzine Teltarif inquired and got a straight answer: It's forbidden to use Vodafone Germany's data plans for VoIP, says the press department. The other German mobile telephony providers, E-Plus, O2 and T-Mobile, have similar footnotes in their TOS. T-Mobile even forbids the use of instant messaging over GPRS and 3G. But none of the four companies seems to filter their data traffic for voice packets yet, maybe because this would slow down the entire network.

Crippling VoIP would be really annoying for a friend of mine who recently signed a Vodafone contract to use 3G instead of DSL on his laptop. He doesn't know much about technology but loves to use Skype. With Vodafone's HSDPA and HSUPA 3G he enjoys download speeds of 3,6 Mbps and uploads at 1,45 Mbps in the whole city of Berlin, which makes him quite happy. Vodafone charges him 45 Euros monthly but someone should tell him that he is violating the TOS. I am sure that he would directly cancel his contract.

He had weird problems anyway. The service, Vodafone Mobile Connect, doesn't run on Windows Vista. But as a newbie he has a brandnew laptop with Microsoft's latest OS. We installed everything from CD as told. But it did not work and so we went to a Vodafone shop for a reinstallation. The clerk was quite friendly and invested one hour of his valuable time for a reinstallation, but all in vain. Then we went home and downloaded the latest Vodafone Mobile Connect software from the website and did all possible firmware updates. Still no success, although the Vodafone website tells that the latest software should work with Vista.

Luckily we found this solution which tells how to use the Vodafone 3G PCMCIA card as if it was a normal network adapter. This works great. My friend could uninstall the crappy Vodafone software entirely and is now happily surfing the internet.

Wednesday, July 4, 2007

Vyke fights back against mobile incumbents' agreement to lock down alternative VoIP providers

Vyke plans to release an upgrade to its mobile VoIP software that will "restore full mobile VoIP functionality on mobile handsets that have been intentionally crippled by mobile operators", says their latest press release. The forthcoming version of Vyke Mobile IP will provide users with a "fully functional, stand alone mobile VoIP application that circumvents the mobile operator orchestrated removal of built-in handset VoIP capabilities".

Vyke wants to prevent problems caused by the new guidelines from the Open Mobile Terminal Alliance (OMTP), an organisation of big mobile operators like Orange, Vodafone, T-Mobile and 3. The guidance recommends to disable mobile VoIP features from new handsets sold under contract subsidy.

Tommy Jensen, Executive Chairman for Vyke Communications plc speaks in strong words:
The user should be able to do whatever they want with the phone as they have already signed a contract that guarantees the mobile operator sufficient revenues to justify them giving him or her the device in the first place.

There is an elephant in the room that no mobile operator or regulatory agency seems to be acknowledging - network neutrality. When Vodafone decides, as of June 1st, to prohibit their users from using third party applications for services like instant messaging, VoIP or text messaging, they are effectively censoring their user’s ability to choose what services they want to access from a network that they are paying for. Imagine if a home DSL provider blocked access to Google because they wanted to force you to use their own search engine, on which incidentally you had to pay a charge for each search. As wild as it sounds, this is a direct parallel to what is happening right now in the mobile arena.

It's puzzling to read these words, after an article by The Register had declared that the OMTP guidelines would do no harm to Vyke, but only to Truphone. If so, why is Vyke's latest announcement refering so much to the OMTP?

In every case a stand alone mobile VoIP application frees Vyke from the Truphone trap on Nokia N95 in the UK.

Thursday, June 28, 2007

Vyke's mobile VoIP has the same N95 problems like Truphone

I nearly forgot to mention: The Inquirer reports that yet another mobile Voip provider has problems with the crippled Nokia N95, supplied by Orange and Vodafone in the UK. Vyke Mobile has also fallen into the Truphone trap.

Mobile incumbents agree to lock down alternative VoIP providers

The air is getting even thinner for mobile VoIP companies like Truphone or Wifimobile, tells The Register. The Open Mobile Terminal Alliance, a organisation of big mobile operators like Orange, Vodafone, T-Mobile and 3 has published a guidance for network operators and handset manufacturers on provisioning and maintaining VoIP settings on new handsets. It covers only the usage of pre-installed VoIP clients on handsets, such as that used by Truphone or Wifimobile. Applications which are downloaded later, like Fring or Vyke, go free.

According to the OMTP specifications, operators are entitled to remove or lock down VoIP applications on subsidised handsets, but they must provide the ability to remove that lock when the contract period expires, just as they now will release a handset to be used on another network (SIM lock).

Bad luck for some independent mobile VoIP providers, as the incumbents agree on that the initial VoIP settings should be securely protected in the terminal, and can only be changed by the operator. When the service contract comes to an end, the customer can request the provider to unlock the Terminal’s VoIP settings and associate the pre-installed voice applications with alternative VoIP service providers.

This means in most cases: No Truphone or Wifimobile in the first two years of a contract.

Much better off are independent mobile VoIP companies which install their own applications, such as Skype, Fring, Gizmo Project, Jajah, iSkoot, Nimbuzz or Yeigo. The customer may be able to install third-party applications (Java or other Terminal OS applications) that offer VoIP calling using third-party VoIP providers. The only VoIP applications that are forced to use the operator’s settings are those that were pre-installed on the Terminal, and only during the term of the contract that the Terminal was supplied with.

The mobile phone users must be informed that VoIP has been locked or disabled. So the removal of menu items, in the way that Vodafone and Orange crippled their Nokia N95, wouldn't be allowed. The Register states that the guidance is not binding to the member companies. But as so many network operators were involved in writing, it's surely what we will see next on the entire European or world market.

Let's see if that's acceptable to regulators such as UK's Ofcom and what e. g. Truphone will do. Their new software Truphone 3.0 is so feature rich and has presence functions so that it seems quite similar to the mentioned "alternative VoIP applications" to me. If Truphone 4.0 packed it all in the software, instead of using Nokias underlying SIP functions, they would be out of trouble.

But then Truphone would suck as much battery as Fring does.


UPDATE:

I got an email from Wifimobile's John O'Prey. He says that his company is NOT affected. "This is not the case as our client is a stand alone application which can be installed. I would be most grateful if you could kindly correct this."

Sorry for that!

Friday, April 13, 2007

Crippling the Nokia N95 might be the right move

The Truphone blog tells that some UK clients of the company reported a strange behaviour of their brand new Nokia N95. The devices they've bought under contract from their carriers appear to have internet telephony disabled. This means they cannot use Truphone as they'd hoped.

Too bad, but understandable as VoIP experts Jeff Pulver and Andy Abramson comment. Especially Jeff puts himself very much in the shoes of the mobile carriers:
Given the reality of how much money Nokia makes on an annual basis from companies like Orange UK and Vodaphone UK, if I worked at Nokia and had the sales responsibility for say the Vodaphone account, I would do whatever my customer asked of me to keep and protect their business.
It's strange to see how the VoIP community criticizes and approves the crippling of the N95 at the same. I feel so schizophrenic too. As a hard core VoIP user I refuse to block VoIP on mobile phones. But as a rational person I understand that the mobile carriers have to be afraid of it. I am the best example.

I just love to use Wifi telephony on my new Nokia E61. I use three different SIP telephony providers at the same time. Two of them ring on my mobile phone and my desk phone at the same time when a call enters. Only Truphone doesn’t do this because it works only on mobile phones.

It’s really easy to enter the data for the SIP connection into the E61. In fact I use about 20 different SIP providers on my mobile phone: Pulver, Gizmo, Iptel.org, Ekiga.net and the like are all tied to my Voxalot account. I wrote about this before.
Markus Göbel's Tech News Comments:
Why I use about 20 different VoIP providers
You can dial 20 different numbers or SIP addresses and they all ring on my mobile phone. Great!

I even tried VoIP on GPRS because I have really cheap data prices. It works, only the delay is horrible. But if my carrier provided 3G I would surely use it for VoIP. With HSDPA and VoIP the sound would be crystal clear. Look at cities like London! They will have spotless Wifi coverage soon. No need for using the mobile carrier anymore. Instead my prefered no frills VoiP operator gives me unlimited calls to 40 countries for the price of about 4 dollars a month. This includes my own country, what's of course the most important.

"Free calls" like in "free beer" are the VoIP killer app to me. When I see my low costs for calls from my mobile and my desk phone I understand the suffering of the incumbents and the mobile carriers.

But maybe that's just the payback for the former years' rip off.

Monday, March 19, 2007

CeBIT 2007 is better than expected

Many critics had said that CeBIT is out of date and that it had lost ground to the Consumer Electronics Show (CES) in Las Vegas and the 3GSM World Congress in Barcelona, which have been held some weeks before. But Hanover's CeBIT is still the world's largest computer expo. After half of the time CeBIT has ten per cent more visitors than last year and to me it was more interesting to me than ever. Maybe because of the technological promises that at last have been accomplished after years of cheap talk.

It started with Vodafone's and T-Mobile's presentation of Europe's fastest 3G internet access for laptops and mobile phones: The new network combines High-Speed Downlink Packet Access (HSDPA) and High Speed Uplink Packet Access Technology (HSUPA). So it can deliver download speeds of up to 7.2 Mbits/s and uploads of up to 1.45 Mbits/s. That's faster than most classic DSL rates. I was impressed to see a 100 Megabyte FTP download to a laptop taking only 2:45 minutes. „The new HSDPA is at least seven times faster than every 3G internet access you get in the US“, said Vodafone spokesman Jens Kürten to me. „We will roll it out in Germany in the next months.“ Vodafone's 3G network covers already over 2,000 cities in Germany with data transmission rates of up to 1.8 Mbits/s. Faster transmission rates of up to 3.6 MBits/s are available in all major cities and 7.2 Mbit/s will follow soon.

But while Kürten sees it more as a replacement for fixed line internet access and Wifi hotspots on laptops Samsung presented already a tiny mobile phone which really can make use of such amazing speeds. The F700 looks from outside very similar to Apple's iPhone and has the size of a normal cell phone. But when you slide it open there is an entire keyboard for writing e-mails and chat messages. Unfortunately the interest in the phone was so big at CeBIT that the F700 had to be held behind glass and I could not check out the download speeds. Hopefully with devices like this the mobile network operators keep in mind what Germany's head of state, chancellor Angela Merkel, told them in their CeBIT opening speach: to bring down their prices. „You get more clients when you make it cheaper“, she said to more than 2000 IT managers. Many cell phone companies still charge more than 9 Euro per Megabyte and wonder why the mobile internet usage isn't higher among their clients.

With HSDPA these prices are just a joke and new Notebooks like Toshiba's „Portégé R400“ already come to the shelfs with built in 3G internet access and bundled with T-Mobile or Vodafone contract. The R400 downloads e-mails and synchronyzes the calendar continuously, even when it's closed or in standby mode. A second display outside the cover keeps you informed about new incoming messages, whithout the need to open the notebook. Although the luxury notebooks weighs only 3.79-pounds it can be already too heavy for today's miniaturization freaks. So Samsung's revealed on CeBIT it's Q1B, the world's lightest Universal Mobile PC (UPMC) which weighs just 1.67 poundsand runs Windows Vista. With 60 Gigabyte Harddisc, 1,0 Ghz Pentium processor and 7 Inch display the Q1B will is in the US stores from now on for 1299 dollars.

But maybe the times of personal computers are now really over and everything switches to the web. At least this idea came to my mind when the German software company Magix presented their online desktop Mygoya that's still in closed beta. The Flash website fullfils all basic needs of a computer user: E-mails, photo collection with optimization, all known messenger services with voice, videos, music, filesharing and office programs are managed in one Mygoya account. The files are saved for free on the 1 GB storage space and can be accessed from every computer or mobile phone with a Flash player. No need for an own harddisc anymore, because there will be more storage space in the paid version. No operating system wars anymore, because flash runs on virtually everyone.

„Soon the Mygoya desktop will also run Skype“, said Magix promotion manager Janek Bennewitz to me. I wonder how they want to do this since Skype is a closed system. But maybe these days are also over: At least the Italian company PCService presented a great way to bridge Skype and normal phones. Their Linux software Skip2PBX serves as an addition to a company's existing PBX. Installed on a Linux machine, which can also be virtual, it controls up to 30 Skype accounts at one time, using different sessions of the Skype program. When a Skype call arrives it's being redirected to a phone. The Users can call their Skype contacts for free by using short numbers on their phone. While the software still works only with ISDN and analogue phone lines the next version, which is due in june, will build the bridge from Skype to SIP.

A nice addition to existing company PBXs and a great example of the new VoIP ideas presented in Hall 13. The companies there showed how they want to beat the incumbents by channeling more and more calls over the internet. This isn't always automatically the cheapest, we learn from recent news about real „minute stealers“ that take away phone minutes by hacking a company's VoIP gateway. „That's possible because you can configure most PBXs with just few clicks in your browser“, explains Jens-Uwe Junghanns, sales manager of the German PBX producer Junghanns.NET Gmbh. „The built in webserver of the PBX can be an open door for hackers.“ So their poison green „Cruise phone“ PBX for VoIP and PSTN telephony can be configured only from one computer which has the right Java applet installed. German security at it's best that nearly got overlooked at CeBIT in Hanover.

Saturday, March 17, 2007

Vodafone's Starfish to defend their voice business?

Vodafone surprised at CeBIT with a new service called Starfish:
Vodafone, the world's most international cellphone carrier with over 200 million subscribers, showed Internet-calling for cellphones with Skype, which it said it may launch in the future.

Starfish allows a cellphone user to see a list of buddies from various chat and Internet calling groups, such as MSN, Yahoo, AOL and Skype, and send messages and make Internet calls.
So, what is this? Didn't Vodafone struggle against VoIP on mobile phones and reserve it's right to block VoIP in Germany from July 2007 on? There was also an English article by Andy Abramson on this attempt.

I guess that Vodafone tries with Starfish to defend its per minute voice business. "The calls use the traditional wireless voice channel from the phone to the radio base station and the rest is carried over the Internet", does the Reuters report say. That sounds like iSkoot to me. As Starfish uses the voice channel, I suppose that it will be charged per minute.

This looks weird on first sight, if you keep in mind that Vodafone launched on CeBIT Europe's fastest mobile 3G internet connection: Using HSDPA and HSUPA you get 7,2 MBit/s download and 1,4 MBit/s upload speed on your laptop or mobile phone. I already saw on CeBIT Samsung's new HSDPA smartphone F700 which really can make use of these fast speeds. It's as small as a normal mobile phone.

Vodafone's HSDPA/HSUPA connection is much faster than many domestic DSL connections. A 100 MB mobile download takes only 2:45 minutes. I have seen it with my own eyes. And so I wondered why Vodafone uses the voice channel for Starfish, while the service could easily be all over IP.
But then I remembered that Vodafone's cash cow is still the voice channel.
Probably they don't want their clients to realize that with Skype, fast mobile access and Vodafone's 50 Euro mobile flatrate people can talk as long as they want without a per minute charge.