Markus Göbel's Tech News Comments:

Finally Truphone Anywhere comes out and proves me right

(Tuesday, May 27, 2008)

Truphone finally makes it public: According to fellow VoIP blogger Alec Saunders and the UK site Techworld, Truphone is set to announce Truphone Anywhere, a service that lets you acccess the Truphone network from any mobile, whether on WiFi or not.

You know what? I know this service since February and better didn't tell to not ruin Truphone's surprise. Research Director James Body showed it off secretly to me at the Mobile World Congress in Barcelona. That's what I wrote in a later blog post on February 29, 2008:
They always have much more advanced Truphone versions installed than normal users. The last lab version I saw in Barcelona was quite promising and solved a problem I was always nagging about.

I am don't think that the new Truphone Anywhere feature with its beautiful Skype like "A"-logo is a direct reaction to my nagging blog post "To make money from mobile VoIP, companies have to accept certain realities" from February, 1st. But it attacks the problem that "WiFi isn't everywhere and callback costs double", which was always my strongest point against many mobile VoIP business ideas like Truphone.

To solve it, I recommended a network of international callthrough numbers which users can dial for local prices to channel their mobile phone calls into the VoIP system of companies like Truphone, Gizmo5 or WiFiMobile. It seems that Truphone finally took my advice, after Wifimobile had already announced a similar solution and Gizmo5 always cooperated with Sipbroker for local callthrough.

Techworld now writes that Truphone could join the bandwagon because they have bought the travel SIM card provider SIM4Travel. But I guess that Jajah or Tpad could also have provided with the necessary infrastructure.
Truphone Anywhere dials a gateway on a local number, which then connects through to the destination number, saving money if it is an international call. Unlike some other services, this is transparent, with the call set-up handled automatically after the user dials the remote number. It is enabled partly by a recent Truphone acquisition, SIM4Travel, which provides cheap international calling through gateways in Europe.
Let's see if it's as cool as the Israeli mobile VoIP software miracle from Mobilemax which automatically connects the cheapest way. I am also wondering what came first: 1.) the acquisition of SIM4Travel, 2.) the last round of financing, 3.) Truphone Anywhere? The official Truphone version is 1, 2, 3. The financining allegedly followed one week after the acquisition on April 17, 2008. But I am pretty sure that it went 3, 2, 1.

UPDATE:
I have now installed the new Truphone software 4.0. Anywhere doesn't work yet in Germany.

UPDATE 2:
After contact with Truphone's tech support and a complete erase and reinstall it works now.

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Markus Göbel's Tech News Comments:

Phone company Jajah enters wholesale business

(Thursday, March 06, 2008)

The VoIP company Jajah is entering more and more markets and now they are gearing towards the wholesale business. That's what I learned at Barcelona's Mobile World Congress, where I met a company which had been approached by the Austrians who wanted to sell them phone minutes in a big scale. "Roman is flying high", said my contact about Jajah co-founder Roman Scharf. "He is moving on Tier 1 carrier level and wants to have his part of the phone card business." A similar impression I got from my interview in Barcelona.

Roman tells that so many new users are signing up to the the company's latest callthrough service, Jajah Direct, that there has to be a shift in business. After beta testing the service in Germany, UK, USA and Austria there will be a big rollout in 30 to 50 countries. In some weeks we should see it in every European country. Jajah Direct assigns local numbers from your country to contacts abroad for cheap phone calls over the internet. People can save a lot on international phone calls. That's why the Swedish company Rebtel had invented the same business model yet two years before, as they point out in their blog. "With Jajah Direct we found a way to make VoIP as easy as a normal phone call: dial a number, press the call button and start to talk", says Roman Scharf. Even his grandmother in Austria has a number in Salzburg that she can call to make his office phone in the US ring.

The technical part is tricky because Jajah relies on shared phone numbers. "We can serve millions of customers with just 99 numbers per country", says Roman. Therefor Jajah has to know the caller's number. Users have to tell their home, office and mobile numbers before they can assign up to 99 consecutive Jajah numbers to their contacts from abroad. Jajah knows that when caller A dials number B he has to be redirected to number C abroad. Another caller, D, who calls the same number B, will be connected to number E. Only anonymous callers, who don't transmit their phone numbers, can't take part in this game.

Roman sees Jajah Direct as great chance to grow dynamically in the important telecommunications markets. About the companies former flagship service, which relies on callback, he now says that it's only useful for people sitting in front of their computers. With just one click on the Jajah button in Outlook or the browser you can start a call. "Other technologies we have also tried, like Java or Symbian software or SMS bridges, were too different from normal telephony", says Roman. Too few people installed an extra software on their cell phones for international calls.

Also the telephony backend has its quirks, Jajah had to learn. When the company was young they didn't have own networks and had to send all traffic to wholesalers, always chosing the most competitive offer. Until Jajah learned that this was an Achilles' heel. They just couldn't guarantee for voice quality, but customers expected their calls to sound like normal phone connections. Also the price margins were razor thin for Jajah. "That's why we started to build up our own infrastructure at the beginning of 2007", says Roman. "You will hear a lot about it in the next weeks and months."

According to his plans, other Internet companies, competing VoIP services, cable TV providers and incumbent phone companies will realize that this infrastructure doesn't have to be only useful to Jajah, but also to them. Roman says that Jajah is already terminating international calls for a Canadian telco company. With two big US cable companies they have similar contracts. "We are negotiating with seven or eight big European players", he says. "We have the most interesting infrastructure of the industry", touts the Austrian high flyer. Then he explains how Jajah can power even the most outdated fixed line phone systems, every kind of mobile phone network (GSM, CDMA, UMTS) and the latest freaky services like Emobile's data only cell phones. They don't even have a voice channel, but the Japanese users can make cheap VoIP calls over SIP with a preinstalled Jajah client.

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Markus Göbel's Tech News Comments:

Tpad has cleaned out dormant accounts although they were in use

(Monday, February 25, 2008)

One of the most reliable VoIP services I know is Tpad. Not only that it worked flawlessly for more than one year, they even credited $10 to my account when I found an error this weekend. Needless to say that Tpad never got any money from me penny pincher, because I use their service only to receive calls.

Long before Jajah Direct, Wifimobile or Gizmocall started similar services, Tpad already had break-in numbers in 39 countries. It's an entire callthrough system: You can dial whichever of these 79 numbers and the number of my Tpad account to reach me for the price of a local call. That's much more reliable than the other services, which depend on the Caller ID to connect the call. In poor countries with bad networks this Caller ID often cannot be transmitted for technical glitches. I am permanently connected to Tpad with my SIP ATA so that my Peruvian friends in Lima can always call me for the price of a local call.

Today it's more than one year that I started to write about Tpad and I have used it since then. But some days ago I realized that my SIP devices could not connect to the Tpad server anymore. Not from my ATA, not from Voxalot, not from a Nokia E61, not from a Nokia N810. Other German friends had the same problem. What was wrong? I asked in their forum and learned that Tpad had cancelled my account because they thought I didn't use it anymore:
Tpad performed a cleanup of "dormant" accounts, without remembering that call records are only captured for calls that use the Tpad softphone. Since you use Tpad exclusively from an ATA or non-Tpad softphone, your call activity is not remembered. So, it is very likely that your account was improperly considered dormant and was suspended. Tpad should be able to restore it for you pretty quickly.

What really impressed me was that the forum admin immediately wrote "Send me a PM of your Tpad Number(s) and we will fix asap". What a difference to other VoIP services! His answer, apology and $10 to my account arrived the same Saturday. On Sunday they fixed the problem. What a great service!

I think I should charge some money to my Tpad account as a gesture of gratefulness. If only it was necessary! With $10 I can call for more than ten hours to Germany and this credit never expires. That's another big difference of Tpad to other VoIP companies.

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Markus Göbel's Tech News Comments:

To make money from mobile VoIP, companies have to accept certain realities

(Friday, February 01, 2008)

Jon Arnold has updated his very interesting portal website IP Convergence TV. This time I also wrote a guest opinion, because to make money from mobile VoIP companies have to accept certain realities: "WiFi isn't everywhere and callback costs double".

I love the mobile use of VoIP but I still find it quite uncomfortable. That's what I point out. Especially annoying is how Skype, Fring, Truphone and other SIP based VoIP services get blocked by German 3G providers. Sorry, Dean Bubley from Disruptive Analysys! The reality looks much darker for VoIPo3G than you predict for the future. (But thanks for your regular Google ads "3G mobile Voice over IP. Analyst report: is it a threat to carriers? Or a future opportunity?". I better put a direct link to your website.)

Mobile VoIP over Wifi works only at home or in the office where I don't need it. So in my guest opinion I advocate intelligent cell phone software which automatically completes calls as callback, callthrough, Vo3G or VoWifi while the user doesn't even notice. I have already installed an example software on a Nokia E61.

Maybe if more and more people use these options, Dean's dream will come true. If everyone uses only mobile callthrough, triggered by intelligent software on the handset, the mobile network operators cannot charge any other items than the tariff's included minutes for local calls. Their voice legacy cell phone networks would become dumb pipes into the internet, the way we already see it with the 3Skypephone or iSkoot, Ringfree, Mobivox, Jajah Direct, Sipbroker, Tpad, Rebtel, Mobiletalk, etc. If mobile operators wanted to charge for international calls at all, they would have to embrace VoIPo3G and could at least charge for data, the way Dean predicts it.

But until this comes true, the mobile VoIP companies should attack the incumbents with better callthrough options, to take more and more cell phone calls out of the traditional networks and into IP. Read the full text for further explanations!

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Markus Göbel's Tech News Comments:

Ringfree brings VoIP callthrough with every provider to the iPhone

(Sunday, January 20, 2008)

In the last weeks I was displeased with the state of VoIP on mobile handsets. Wifi coverage is spotty and callback services like Jajah require two phone calls at the same time, which makes them too expensive for penny pinchers like me. That's why I am a fan of callthrough applications which involve only one call leg. The call goes to a local number where a server converts it into a VoIP call. But unfortunately this needs numerous key strokes in addition to the destination number and makes callthrough a cumbersome activity.

Software like MobileTalk from Packet8 would help, but it is bound to just one VoIP provider and could be done much better. Unfortunately the underlying software from Mobilemax gets distributed only to companies and not to end users. So people have to wait until their VoIP provider of choice implements it.

But salvation is near, at least for iPhone users: RingFree let's you use every VoIP provider or even your own Asterisk / SIP server for outbound calls on Apple's "Invention of the year 2007" (according to Time Magazine). iPhone Atlas has the story:
Here, in a nutshell, is how the app works: A user registers with RingFree, entering his iPhone number and providing some other information. The user is then prompted to call a country-local number to confirm their information by entering a PIN. Once logged into the site, the user selects from a list of pre-defined VoIP providers (including VoicePulse, Gizmo Project, PhoneGnome and others) or defines his own by entering a proxy address, username and password.

After selecting or defining a provider, the user can access the Web app’s keypad, which looks something like the iPhone’s standard dialer, selects the preferred VoIP provider from a menu, and hits “Call.” The call sends a bit of JavaScript over EDGE to retrieve a local number from the VoIP provider, which the user is prompted to dial with the iPhone’s native phone application. When this number is dialed, the VoIP provider is triggered to dial the number entered in the Web app, and the call goes through.

RingFree is basically a website with a virtual dialer. It is linked to VoIP providers of choice and uses standard voice minutes to make VoIP calls. Therefore it doesn’t require any hacking or jailbreaking, nor does it require the presence of a WiFi network. Only a small amount of data is transferred over the EDGE network to signalize the call. The voice quality is reportedly good, and calls go through without too much delay so that a commentator at IntoMobile states:
Thank you for this. This is the most useful iPhone application yet. I set it up in less than 2 minutes and I made a call to Ireland using Gizmo Project. Sweet and simple. I am happy and would be jumping up and down with joy if it let me call Skypers.

That's exactly what I was looking for. RingFree is free in the first month, then it costs $30/year. You can also call Google Talk, Yahoo or MSN contacts from the iPhone. I wonder when someone will launch a similar service for other platforms, such as Symbian. It could be a great new feature for Voxalot, whose mobile callback I often use with my own VoIP providers. It costs €0.01 of data or less to establish the call, but still it demands two simultaneous phone calls.

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Markus Göbel's Tech News Comments:

First hand comparation from a Tringme Beta Tester and Ribbit Developer

(Sunday, January 20, 2008)

My last blog post "Tringme does the Ribbit" received an interesting comment from a person who seems to know the topic very well. The anonymous commentator calls himself "both a tringme beta tester and a ribbit developer" and reveals that Ribbit applications will cost their clients an arm and a leg, compared to normal VoIP prices. Skype and Jajah will seem cheap compared to Ribbit. Although I hardly ever use them because I get my VoIP calls much cheaper from other providers.

I hope this comment wasn't just a plot from Tringme to take on Ribbit. To me it sounds reasonable. At the end both companies will suffer when Adobe makes Pacifica a standard VoIP feature for the Flash Player.

Read the entire comment from the insider!

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Markus Göbel's Tech News Comments:

Tringme does the Ribbit

(Friday, January 18, 2008)

There are Copycats wherever you look. Smith on VoIP today criticizes that "Rebtel Borrows Iotum’s Idea; Now Offers Facebook Conferencing App", while Rebtel themselves feel copied by Jajah Direct:
We want to tip our hat to our friends at Jajah for the introduction of Jajah Direct. Those folks have done a brilliant job at making something that Rebtel has been doing from the start sound brand new and innovative.

What I’m talking about is free or low-cost international calls without the need for Internet access. Or said another way: Rebtel service as it’s been from day No.1.

And while we’ve always thought our service was innovative, it’s super nice when you get validation from a competitor that you really did break new ground and that all the other ways of making a VoIP calls are “old school.”
When I received today the following announcement from Tringme, I couldn't but wonder: Don't I know this story from somewhere else? Then I realized that it was Buzzword Bingo time again. While Tringme recently got great publicity for their Flash based click to call widgets, some days later Ribbit took it all away by also presenting Flash apps and additionally alleging to be Silicon Valley's first Phone Company.
At the core of Ribbit's technology is the Ribbit SmartSwitch™, a sophisticated multi-protocol soft-switch that bridges the worlds of traditional telephony with next generation networks and protocols.

Ribbit is an open platform for telephony innovation. Unlike any other phone company, we are giving our developers unprecedented access to our technology, through the Ribbit API and allowing them to innovate at will. Our business is built more like a software company than a phone company.

Now Tringme announces the "Tringswitch" which sounds quite similar to me. Both products promise to fulfil every VoIP necessity. But nobody has seen them yet in public. Bingo!



TringSwitch Launch and Demo at HeadStart.in

Dear TringMe User,

First of all, we wish you all a very happy 2008!!

Life at TringMe continues to march at a fast pace and we wanted to share some recent developments with you.

Very soon, we will officially launch TringMe's platform server - TringSwitch. TringSwitch is a highly reliable and real-time platform optimized for web-based telephony applications. It's the core back-end of TringMe widgets and is now available for others to build interesting and innovative applications on it. TringSwitch can be integrated with any telephony back-end including SIP server, PSTN gateways, SMS gateways etc. TringSwitch can be used within an enterprise infrastructure setup or can be used for consumer facing web-based applications.

TringMe's Mobile VoIP client can be easily configured without downloading anything. We can remotely configure your mobile to use TringMe by merely sending you a special SMS. This is a novel way for a user to start using the mobile device without having to spend any time configuring the device settings for using TringMe. Alternately, you can also download TringMe’s Symbian client (which will be available soon) from our website to enable Mobile VoIP on your Mobile and leverage additional functionality (e.g. sending an SMS over IP) from it.

With Mobile VoIP support, using your mobile, you can connect to your friends not just on landlines and cellular device, but also on IMs like Gtalk. Essentially, all termination points that are accessible by TringMe widgets from a PC are available via Mobile VoIP as well. This has been one of the key requests from many users of TringMe and hence we are extremely delighted to provide the same.

We also added speech recognition (ASR) capability in TringSwitch thereby making it convenient for TringMe users to initiate voice-based actions. New innovative applications like voice-enabled yellow page, voice enabled vertical searches, interactive games etc can be developed quickly with TringSwitch with almost no effort or coding.

We are very happy to announce that TringMe was selected as one of the companies which should demonstrate it's capabilities at HeadStart (http://www.headstart.in) which is going to be held from Jan 18th to Jan 20th in IISc, Bangalore, India. If you are attending HeadStart, please stop by for our demo. We will demonstrate TringSwitch including TringMe's Mobile VoIP capabilities. We will also show how to develop a rapid prototype application using TringSwitch and Speech Recognition in merely a few minutes without any coding efforts.

We look forward to seeing you at Headstart and thanks again for your continued support and suggestions. Write to us: bizdev@tringme.com


Feel free to let us know if you need any assistance.

Regards,
TringMe Support
http://www.tringme.com/

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Markus Göbel's Tech News Comments:

Israeli mobile VoIP software miracle automatically connects the cheapest way

(Monday, January 07, 2008)

Last year I was nagging that "Packet8 MobileTalk could be done much better", and I was right. I could learn that now when the Israeli company Mobilemax installed for me on a cellphone the underlying software which powers Packet8's MobileTalk. It is a real mobile VoIP wonder weapon which I covered in an article for Areamobile. Companies like Truphone, Gizmo5, Wifimobile and Tpad should make its features a part of their mobile services to make them work also outside of the spare Wifi areas.

Internet telephony could be a killer application for mobile phones. But it has it quirks, shows a series of articles I wrote. In most cases you need at least a cell phone which can open mobile websites. It let's you do a mobile callback with VoIP providers like Jajah or Voxalot. After entering the phone numbers of the caller and the callee on a mobile website, a server rings up both and connects them over the internet. Of course this also costs double, but for international calls it's still cheaper than the own cell phone provider's prices. Only Wifi cell phone calls are less expensive. They only cost a few cents per minutes and often they are free. But Wifi isn't always available.

Mobilemax thus developed a software which automatically sends mobile phone calls the less expensive way over the internet whenever that's cheaper than normal calls. No need to open mobile websites on the phone or to trigger callbacks by SMS or instant messaging. The software simply sits unobtrusively in the background and automatically determines the way in which the call is connected. The user only needs to enter the number.


Establishing a call with VoIP software from Mobilemax

The program works on about 500 phones with Palm, BlackBerry, Symbian or Windows Mobile operating systems and last month it has been deployed for the first time by the US VoIP provider Packet8. Once a number has a foreign area code, the software starts to act and connects via a landline number to the server by Packet8. The server connects the telephone conversation with the other party over the VoIP network. Calls from the United States to Asia or Europe cost only a 2 to 5 US cents per minute more than the price of a local call. The American mobile operators normally charge up to three dollar minute. German companies like Running Mobile or Cellity offer similar solutions.

But the Israeli software has much more functions which the competitors lack and also Packet8 doesn't use. The program could also automatically decide to connect a phone call as a callback or over Wifi. Even VoIP calls over 3G will soon be possible, although all German mobile network operators seem to block them now I realized in some self-experiments. Mobilemax' software is a real miracle weapon for mobile VoIP and the handling is particularly pleasant, because no extra buttons have to be pressed. The software even senses in which country the user is and automatically chooses a local number for callthrough or callback. What a pity that consumers cannot have it. Mobilemax distributes the software only to companies. "We don't see ourselves providing the underlying service of the application and compete with our customers", said Mobilemax' Director of Business Development, Perry Nalevka, to me in an interview. The Packet8 customers pay $10 per month only to use it. In addition they get the VoIP telephone minutes billed.


Configuration also allows other VoIP flavours

Other companies want to follow the same business model, Nalevka said, which started as a one-touch-dialing solution for calling card users and roamers who had to use tens of access numbers, PINs and dial flows to make a call without being ripped off by the mobile operators. Six different service providers worldwide and several IPBX and enterprise mobility providers are now testing the software. So far several tens of thousands of licenses purchased.


Other companies who use it:


Today it supports the following configurations:
  • Callthrough with PIN or PINless (CLI based).
  • Roaming location based callthrough with multiple access numbers automatically selects the relevant access number according to the user's location.
  • Seamless callback triggered by: DID, USSD, SMS, IP. The application triggers the callback, answers the incoming call and if needed sends the destination number.
  • Dial around replacing prefixes in the dialed number (1010).


Further developments:
  • Support additional phone models as they are released.
  • Add new routes to seamlessly divert calls to: VoWIFI, Vo3G (to SIP or termination).
  • Adding in-call Mobility features.

You can find more information about the software in Rich Tehrani's interview with Perry Nalevka: "MobileMax: Bullish on Fixed Mobile Convergence" (December 31, 2007).

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Markus Göbel's Tech News Comments:

What does the the new free phone calls startup Dringg do?

(Sunday, December 02, 2007)

Does anybody know the new VoIP startup Dringg? They make me very courious with their announcements. The Facebook site of Jeff Heubo, CEO and Co-Founder, says;
Keep your cell/landline device(s) & phone number(s).
Our ambition is to build a "Free Call Network" so that anyone could use his or her cell/landline phone to reach worldwide cells & landlines at zero cost.
No download - No Pin - No Wifi or 3G - No Java.

"Dringg is a fast, free and easy way to call family & friends' cells / landlines from yours, no matter where they're physically located", says the company's website. But so far that's the only useful information. Sounds quite interesting, but I have no idea what's behind it. The company seems to be located now in San Francisco, CA. But the founders are from France.
Dring project was fully initiated by Jeff Heubo & Stephane Orey, both friends and co-workers in La Defense, the biggest European Business Center.

Jeff and Stephane studied Business & Telecom Engineering. After a few years un Spain & the US, idea came to build a free alternative to paid calls so that people could just Dringg themselves from their existing landlines and cells.


Obviously they are paving the way for a launch and seed pieces of information to create interest. Jeff Heubo invited me to be one of the first Alpha testers and says that it deals with free calls. But he doesn't tell more and hopes I understand that. A hint could be his Twitter page which says at the top:
“Never be first to market, make something good Greater”
Steve Chazin

So what kind of business is Dringg improving? Jajah? Pudding Media? Yak4ever? Maybe Jeff Pulver shouldn't have headed to Israel to hunt for talents, but better contacted these two French guys.

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Markus Göbel's Tech News Comments:

Packet8 MobileTalk could be done much better

(Tuesday, November 27, 2007)

When Packet8 presented last week their service MobileTalk I was fascinated, but just for some seconds. Then I thought: What a lost opportunity! It could have been such a great application, if it 1.) hadn't such an expensive basic fee, 2.) wasn't bound to one particular VoIP provider and 3.) didn't work only in the US.

The press release explains very well how it works:
Packet8 MobileTalk utilizes a downloadable software application that can currently reside on any Windows, Palm or Symbian based mobile phone to seamlessly connect international calls from the mobile phone to the Packet8 digital VoIP network. Routing these calls over the Packet8 network enables cell phone users to significantly reduce their international phone bills and maintain high international voice quality while still enjoying the convenience and flexibility of mobile calling. [...]

With Packet8 MobileTalk, subscribers won't think twice about calling Europe or Asia because instead of $1.00 to $3.00 per minute, they will be paying as little as $.02 to $.05 per minute over the Packet8 network to most destinations. With more than 340 mobile phones from any cell phone carrier currently supported, the Packet8 MobileTalk service is a vital tool for mobile business professionals and consumers. [...]

Unlike calling card, callback and other reduced-rate international mobile calling services, which require the user to dial numerous key strokes in addition to their destination number or make their calls through cumbersome software applications, Packet8 MobileTalk users can dial calls directly and natively from their mobile handset, contact list or speed dial directory with no additional keystrokes - a significant advantage when, for example, placing a call while driving. Once the destination number is dialed or selected, the Packet8 MobileTalk software application identifies the international prefix being called and redirects the call to a local Packet8 network access number. With Packet8 MobileTalk, all calls are carried to the Packet8 network over the subscriber's existing cellular voice phone service and do not require access to an expensive monthly data plan or WiFi access point. [...]

There is a one-time $9.99 activation fee for the service and a monthly fee of $9.99 for non-Packet 8 subscribers. Existing Packet8 VoIP subscribers, including subscribers with one Packet8 MobileTalk account, pay a monthly service fee of $4.99. Packet8 MobileTalk overseas calls are billed at Packet8's low international rates which can be found at http://www.packet8.net/international_services/.
That's a quite expensive monthly rent for a small piece of software. Given that there are no calls included in the recurring fee of $9.99. On top you always have to pay the per minute price for the calls, which is e. g. $0.03 to a German landline. The several Betamax companies charge only half the price, $0.015, for the same service. Or the call is free, included for instance in Voipstunt's flatrate price of € 10.00 for 120 days (roughly equivalent to $ 13.40).

I guess that people who acquire Packet8 MobileTalk suffer very strong from dialing "numerous key strokes in addition to their destination number or make their calls through cumbersome software applications". If not, $9.99 is a rip off. Taking into account that other callthrough applications like Runningmobile's cost just €19.95 (about $30). But only one time, when you buy it.

Nevertheless the functionality of Packet8 Mobile Talk is quite smart and better than other "cumbersome software applications". Perry Nalevka is Director of Business Development at the Israeli company MobileMax, which developed the software for Packet8. He explains in a comment to Pat Phelan's regarding blog entry:
1) The application sits on in the background of the phone and allows the user to use their phone normally and dial from their address book or call log

2) Supports BlackBerry, Windows, Palm and Symbian phones currently. The Java will be ready next year.

3) Calls are “caught” and routed by pre-configured parameters. In the case of Packet8 any call that begins with “011? or calls that begin with “+” that are not in the US.
Hopefully Nalevka doesn't break an NDA by telling that his company is behind Packet8's software. He mentions it also in Tom Keating's blog. So MobileTalk from Packet8 works similar to the Wifimobile application, which sits in the background of your cell phone and only kicks in when you dial an international number. Only that Wifimobile tries to establish the call over Wifi while Packet8 establishes the call over callthrough. The callthrough numbers are stored in the software, like it is at iSkoot.

Let's wait and see now when Wifimobile comes up with the same callthrough feature. They have already recognized that Wifi isn't everywhere and offer callthrough numbers in 12 countries. Much better than MobileTalk which works only in the US. Also at Wifimobile you pay only $15.99 per month and get unlimited calls to landlines in 40 countries. This feels much cheaper than Packet8's offer. The only point is that Wifimobile's application works only on Nokia smartphones and the nifty callthrough is not yet part of the software. Users still have to dial "numerous key strokes in addition to their destination number".

Which brings me to the point: Companies like Truphone, Gizmo Project, Wifimobile and the like should make callthrough numbers a part of their mobile applications to make them usable outside of Wifi.

Or couldn't Jajah strike an agreement with MobileMax and let them make a software which handles the Jajah Direct numbers? Last week they celebrated themselves for eliminating the need for computer to make Internet calls, only to present a system that's not less complicated: Now people have to dial numbers which are 24 digits long.

A similar case is Truphone: Their software does pretty much everything. It automatically updates the call forward when you insert a foreign SIM card in your cell phone while travelling. Couldn't it also hold some callthrough numbers? If the company doesn't want to set up their own numbers they could surely make an agreement with Sipbroker or Tpad. These VoIP companies have callthrough numbers in nearly every country of the world. The Truphone software could automatically "sense" which country's callthrough number to use, since it already uses a similar functionality to forward calls from Truphone number to local SIM card. If that's not so easy the Truphone software should have a button to choose the country.

Or maybe Tpad and Sipbroker should design their own callthrough softwares, a proposal I directly made in their forums. Tpad's answer from the forum admin:
I will definitely mention your idea to management, but early next year we are starting work on a Tpad Global Freephone Number (cant mention too much detail at the moment, but from what we have come up with so far it is looking pretty good).

We are aware of the German Running Mobile, but we will have to check the other sites out.

Thanks for your ideas, we respect what our forum members want and we will try our best to develope them.
A "Tpad Global Freephone Number"? Now that's even more tricky. It would address the downside of the Sipbroker which is explained in a comment to Pat Phelan's blog entry:
What would make more sense for a large player is to negotiate preferable rates for access through 00800 (international toll free) straight to their own VOIP switch. Going through sipbroker access numbers that are operated by dozens of different VOIP carriers would not lead to consistant QoS.
OK, so QoS fans should use their own numbers, although many people use the Sipbroker numbers without problems. In the forum of Sipbroker's mothership Voxalot we developed some interesting ideas.

Maybe Voxalot could design my "callthrough dream application"?

It holds all Sipbroker numbers, kicks in only when make an international call and let's me use my own VoIP providers - like a already do on Voxalot's all purpose VoIP PBX. People would always only pay a local call and the international part goes over the respective VoIP provider. The mobile application should always “sense” in which country the cell phone is situated and choose the local Sipbroker number to establish the call.

I am craving for a really comprehensive application: sitting in the background like Packet8 and always kicking in when I need it, automatically making use of the callthrough number of the country where I am. Be it Jajah's, Tpad's, Sipbroker's, Net2max' or whatever callthrough number. I am a client of all these companies anyway.

It should be a "callthrough consolidator", like Devicescape is a Wifi consolidator for mobile phones. Devicescape let's me consolidate all the Wifi hotspots for my mobile phone into just one virtual hotspot. The callthrough software should do the same with all these numbers. I would even make myself the work to copy all callthrough numbers into my account on a website. The way that I can copy all login data of different Wifi hotspots into my account on the Devicescape website. Devicescape knows them all. No hassle with Wifi configuration on my tiny phone keyboard.

Who can build a Devicescape for callthrough?

Maybe a guy from Poland, called Marek. But until now he has only sent me ideas that go in this direction. No downloadable application.

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Markus Göbel's Tech News Comments:

Voxalot's Facebook application for really free phone calls

(Monday, November 19, 2007)

You know that I bashed Facebook very hard for being a terrible time sucker. Many Web 2.0 applications need too much attention, compared to their value. But there are some utilizations that make me smile, because the unleash the potential of Web 2.0 without wasting my precious time and money. Like Voxalot's latest Facebook application, VoxCall for Facebook, that really disrupts telecommunications. It let's me make free phone calls without touching the PSTN. Read the announcement:

On Monday 19th Nov 2007 Voxalot will be officially launching our new social communications application for Facebook called VoxCall.

VoxCall is an exciting new initiative from Voxalot that allows Facebook users to click on their friends and initiate phone calls. The beauty of VoxCall is that it is self-organising in that if your VoxCall friend changes their contact phone number, you don't even have to be notified... VoxCall will use whatever number they have registered.

VoxCall also offers both public and private chat rooms where VoxCall friends can get together for a group discussion.

The underlying technology that VoxCall uses to connect calls is Voice over IP addresses (often known as SIP URIs). When you add the VoxCall application, you will be prompted to enter your SIP URI. To ensure that you are the rightful owner of that number, VoxCall will display a PIN number on the screen and then call the number you entered. Your phone will ring and you will be prompted to enter the PIN, which is validated.

As such, VoxCall supports calls between friends that belong to *any* "open" voice network (not just Voxalot).

The beauty is that VoxCall uses VoIP without touching the PSTN. My buddies just enter their SIP URI and I can call them with just one click in Facebook. When they change their SIP address I don't have to bother to update my data since their Facebook button stays the same. We stay connected for free from SIP to SIP.

I find this much more nifty than the Facebook apps from Jajah, Jangl, Jaxtr, Rebtel, IVR Technologies, iotum, Sitófono or Grandcentral. They also connect people on Facebook and let them call me for free, in most cases. But there is always a telephone number involved, so that someone has to pay an incumbent telco which provides them.

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Markus Göbel's Tech News Comments:

Jajah's 2007 IPO cancelled

(Friday, November 09, 2007)

VoIP callback service provider Jajah has cancelled their IPO for 2007, an idea they first communicated to my fellow Berlin journalist Thomas Ramge in his interview for the German economy feature magazine Brand Eins. When they met in December 2006, Jajah's co-founder Roman Scharf told Ramge that the company would go public at the end of 2007. The year is nearly over and Scharf now had to correct the story a tiny bit in an interview he had on wednesday with Reuters on wednesday, November 7 2007, postponing the IPO for nearly a year.
NEW YORK, Nov 7 (Reuters) - Internet-based phone company Jajah Inc aims to go public in the second or third quarter next year to expand its low-cost calling service globally, co-founder Roman Scharf said in an interview on Wednesday.
Too bad that the Reuters reporter Ritsuko Ando is no frequent reader of Brand Eins or GigaOM and missed a much more juicy story, which Om Malik puts in the right words for us:
Jajah’s Hypothetical IPO Delayed Another Year

Jajah, the VoIP callback service provider that shifted from paid to “free” and was dreaming of an initial public offering in 2007, has pushed back its IPO plans until the second or third quarter of 2008, co-founder Roman Scharf told Reuters. The timing seems about right — the way everyone is going nuts here in the Valley, profitless IPOs could make a solid return by the middle of next year.
Scharf says that they would need $100 million to $200 million to bring Jajah within a year to a level of 50 to 80 million customers. That would be the purpose of a possible IPO. "We want to do this next year. We believe the second or third quarter next year might have the right environment for us to go public."

These numbers are very humble, compared to the evaluation of 2.9 billion dollars which RRS Capital Strategies Services from Vienna credited them as "fair value" in May 2007 after the investments by Deutsche Telekom and Intel. They deducted this virtual price from Jajah's user data and the conditions under which Skype had been sold to Ebay in 2005. As we know Skype's value has fallen by $1.43 billion and this is also affects the valuation of other internet phone companies.

Until now only stock holders of Jajah's investor Qino Flagship could have fun with the company. Qino Flagship is publicly listed and the only stock trading possibility to participate in Jajah's success. Since June Qino's value has fallen from €15 to €10.

But still the carpetbaggers are sucking up every Jajah news, no matter how goofy it is. In the web forum of the Austrian magazine Börse Express they try to construe even the slightest Jajah move. Obviously they are happy about the new business model: in-call advertising as an opt-in solution. Users listen to an audio ad before every phone call and receive Jajah minutes in exchange. 50 per cent of the advertising revenue gets the user and the rest shares Jajah with the phone company, explained the other Jajah founder, Daniel Mattes, in an interview with the German newspaper Frankfurter Allgemeine Zeitung.

"JAJAH's patent pending in-call advertising platform turns the inventory of the world's telephone calls into an advertising market place", said Mattes in the German press release. "Google paved the way around a decade ago with Google AdWords. Their approach was revolutionary, as they respected the users' common sense and reactions. We are now trying to do the same for the massive amount of phone call inventory. Think AdWords for the phone", he says in English.

Comparing oneself to Google is always a great way to get publicity. Does anybody remember when it was cool to sell a company as "future Microsoft"? Although Jajah has filed a patent application they are not the first with such an idea. The Rebtel clone Talkster also plays 10 second ads before every call. And Californian Pudding Media even wants to eavesdrop conversations to deliver targeted advertising during their free phone calls.

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Markus Göbel's Tech News Comments:

Jajah offers pure play VoIP over 3G, inconsistent with their No Headset campaign

(Sunday, October 14, 2007)

The web based callback operator Jajah starts to offer real VoIP calls over a 3G HSDPA cell phone network in Japan. That's funny since it undermines their own "Smash your headset" campaign which Jajah uses to attack competitor Skype. But Jajah's press department again did a great job of reality distortion so that bloggers and old school media didn't realize the the contradiction. I already covered the topic for the German news website Areamobile where I now work more often.

Normally people have to pay double at Jajah. After they enter their own number and the callee's number on a web site or in a mobile phone, Jajah's server establishes two phone calls to connect them. That's not always the cheapest option, compared to calling cards or pure play VoIP, and has nearly nothing to do with mobile internet telephony. Jajah uses VoIP only in the backend to connect the calls. The callers just need a normal PSTN or cell phone to start a Jajah conversation. But now Jajah starts to change these rules with a new operation in Japan. The per minute price gets cheaper by eliminating the double calls and Jajah does more or less the same like Truphone.

The Japanese company Emobile will be the first mobile operator in this country to offer VoIP over HSDPA. The start is scheduled for October 18, 2007, and the application has been developed by Jajah for the "One Alpha" devices of Emobile, which until now were data only and could not make phone calls. The phone calls go over the Jajah network and cost per minute about 9.7 Euro cents to Japanese cell phones and 1.4 Euro cents to the PSTN. Emobile makes its money by charging a flatrate tariff for the VoIP and other data usage. Emergency calls or calls to free numbers are not possible, as we already know it from other VoIP providers. The VoIP application comes preinstalled on new devices, or can be installed on existing devices, and the customer only needs to sign up with Jajah, which gets him a 300 Yen (1.80 Euro cents) call credit.

I would really like to know more about this application, but the information is spare. Jajah did not send out an own press release and their public relations people don't know more either, I learned from emails and phone calls. The big question is how the new Jajah VoIP application looks from inside and if it's the first outcome of the recent investment by Intel. Jajah's co-founder, Roman Scharf, said in May 2007 on this occasion: "The deeper Jajah can be embedded into Intel solutions, the better for customers everywhere. It is our intention to bring a best-of-class, next generation solution to the market which can be embedded and optimized for any computing device." Fellow blogger Moshe Maeir then explained in his blog posts "Jajah gets $20m and Intel’s patents" and "Behind the scenes of the Intel, Jajah deal" how Jajah's access to Intel's patent portfolio helps to embed Jajah's telephony functions at the chip level of mobile phones.

Maybe that's what's happening now with Emobile? The birth of a new mobile VoIP hardware?

The funny part is that you have to connect a HEADSET to the "One Alpha" device from Emobile, which runs Windows Mobile 6.0, to make a Jajah call. That's so ironic since Jajah is badgering their opponent Skype yet for months with a campaign under the claim "If you liked Skype, You'll love Jajah". It makes fun of the fact that Skype users are tied to their PC and have to use a headset to make a call. "Jajah is revolutionary because it lets you make free and low-cost global calls using your everyday mobile or landline phone," said Roman Scharf in the regarding press release. "Services like Skype require headsets, software downloads and sometimes other technical equipment, making them way too hard for the everyday consumer to use."

With the new VoIP service from Emobile Jajah works exactly the same way. But at least nobody has to pay double for a phone call.

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Markus Göbel's Tech News Comments:

GTalk2VoIP starts callback

(Friday, September 14, 2007)

Yesterday my virtual buddy service@gtalk2voip.com started to chat me automatically when I had my GMail open. He told me about a great new service that's possible now with GTalk2VoIP: Callback.

All users of Jabber based IM chat, Google Talk, MSN/Live Messenger or Yahoo! Messenger can use GTalk2VoIP service to initiate VoIP calls using CALLBACK technique. This means, our system can make VoIP call to your phone (mobile or landline), then make a call to your destination and merge two calls (legs). Callback is initiated by a single IM message sent to service@gtalk2voip.com.

Just talk to the robot! Use your instant messenger to say "CALLBACK +1-111-2223344 +1-555-6667788" to the service@gtalk2voip.com buddy. This will initiate a call to your phone number +1-111-2223344, then to your destination +1-555-6667788. It even works on your mobile phone if you use Fring or the mobile version of Gizmo Project.

The calls cost the normal GTalk2VoIP rates or the rates of your own SIP provider which you can also use at GTalk2VoIP. Each call leg is billed separately, so if both legs are phone numbers the final cost will "double". But normally it should be no problem to use your Fring to start a free call between your friends landline and the fixed line telephone next to you.

This seems much faster and easier than Jajah to me.

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Markus Göbel's Tech News Comments:

WTF is Betamax (VoIP)?

(Sunday, September 02, 2007)

Most VoIP users probably know the company Betamax from Cologne (Germany) or one of their more than 20 cheap brands like Voipbuster, Voipstunt, Voipcheap, Sparvoip, Voipwise, Webcalldirect and their latest tongue in cheak attack against Jajah, called Nonoh.

Betamax undercuts nearly every price in VoIP, as you can see in this regularily updated comparison. It already happened that one VoIP company proudly sent me a personal e-mail to announce that they just had lowered their prices to Lima (Peru) landline to 4 Euro Cents. I just yawned and told them that at Betamax I get the same for just 1 Cent. And even they could have offered cheaper calls to Peru if they would have used Betamax' wholesale brand, Voice Trading, as provider where Lima landline cost only 2 Cents of an Euro.

Betamax is no insider tip anymore, as you can tell from thousands of postings in the corresponding internet forums. I guess they are one of the world’s biggest VoIP providers, but nobody knows that for sure because Betamax is so tight-lipped. Betamax' press releases are spare and their customer support is often lousy, as you can learn from many posts in internet forums. My e-mails to Betamax never got an answer. The German webzine Onlinekosten.de tells in its articles that the user forum on the Voipbuster website is difficult to find and that Betamax was reluctant to give any information.

Many people already felt betrayed because Betamax' pricing changes rapidly and the free call routes, which made them subscribe to the service, suddenly have to be paid. At least most customers nearly never need technical support because Betamax' VoIP worked great in the last years. With one short exeption that I covered on my blog: Too many phone calls? Voipbuster's server on fire (Friday, February 16, 2007).

So probably thousands of people are using Betamax. But does anybody know them?

I think that's an important question, because telephony is a matter of trust, especially in times when everyone can start his own phone company for just $199. Until now Betamax is the only VoIP provider that actually gets money from me, because normally I am an advocate of free phone calls. But sometimes cheap prices go together with a big drawback on the long run. Nobody wants his calls to be wiretapped and most people want to be sure that their payments don't go into a money laundering machine.

Betamax' website only states that they are not publicly listed and that "Betamax is a privately owned company. Betamax was founded in 2005 in Germany by a group of marketing experts and received funding from private investors and venture capitalists." I find it really funny how they try to prevent any contacts:
I want to contact Betamax. How?
We are busy developing our products and are a small company. To be honest we have little time. If you still have questions about Betamax, please contact us at service-at-betamax-dot-com.

A little bit more public relations work from Betamax would be great! I would really love to get better press releases and to read an in-depth story about Betamax soon. I still remember the time when they introduced Voipbuster in Germany. They gave us the calls for free, but wanted our bank account data. You had to send them one Euro from your bank account to start to make unlimited calls. This seemed suspicious and many people feared some kind of phishing or another big scam.

But until now Betamax turns out to be a reliable company. Only that they give no face to the customer and the media, which leaves room for conspiracy theories. The recognized VoIP blogger and entrepreneur Pat Phelan even says:
I couldn’t agree more with you on Betamax/voice trading/voipstunt/Nonoh and their almost reversal to norm role of press releases, press contacts and very little public interaction, as a carrier myself and someone who would have strong contacts in large European telcos. I can tell you that Betamax has its own rumour mill around it most of which I would not even dream to write here.

You can imagine that Pat's comment made me really courious. But he doesn't tell me much more, only that in Ireland they use Colt Telecom as provider.

So what do YOU know about Betamax?

Every comment is very welcome, especially if it comes from the Betamax people themselves. Maybe after all I have to be the person who writes the missing in-depth story.

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Markus Göbel's Tech News Comments:

Why are people like Jeff Pulver so crazy for Facebook and Twitter?

(Wednesday, August 29, 2007)

That was a funny to read yesterday: VoIP guru Jeff Pulver published the manifesto "Social Communications. A way of Life for me.", stating that "advent of Social Media provides us all with a great set of online tools we can use to build friendships and conduct business". He tells how he feels connected with hundreds of friends and collaborators without the need to ever meet the person face-to-face and declares 2007 as his year when social media extended itself into his life and changed everything.
Sometime during 2007, with the advent of my discovery/obsession with twitter and my recent adoption of Facebook as my iHome, the result of my actions have accelerated the way I have been able to create new relationships with people. These are people whom I've never met, yet over time people whom I feel truly connected with. And I would include in this list some of the people whose blogs I read as well as some of the people who have taken the time to leave a comment on my blog and whom I got to know afterwards.

The text ends with an invitation to join him on Facebook and Twitter, where we can read important information like "Good morning! Looks like a great day. I just hope the weather stays like this for my drive/ferry/drive to Boston on Thursday." or "Jeff is sleeping and dreaming about Jerusalem ROCKS!".

I nearly cracked up laughing when directly afterwards I read the post "Facebook Crap" on the Wireless Utopia blog. The writer Rajiv, a programmer from Bangalore, came straight to the point:
I finally have to admit it: I have not been able to figure out Facebook. No, not their business model. But what to do with it. I am on it and so are a decent amount of friends. But I hardly ever go beyond the home page. I see all my friends adding all sorts of applications, running quizzes, giving each other gifts, reading fortune cookies and whatnot. They seem to be having a good time.

But somehow I fail to enjoy it. None of the apps are really interesting. Or useful. To be frank, some of them are downright childish. Fortune cookies, comparing likes and dislikes. Who has the time for these things.

You are so right Rajiv! I feel the same. Facebook is a great time sucker.

On purpose I made there only "friends" who should be serious people: CEOs, CTOs, analysts, investors, sales people, journalists. I hoped to get in interesting discussions and to learn something. But what do I see? Messages like "Andy Abramson is going to dinner, about to drink wine..." or adult people pretending to be Zombies and virtually bite each other.

The groups, where we could have discussions, are barely updated with new posted items or wall posts. Even the page of the Rebtel group, with 153 members, didn't change in the last 12 days. Other groups that sounded interesting (EQO Mobile, Jajah, Ooma, FWD, ...) didn't develop further than some introductory statements.

Twitter is worse because it's only silly personal status messages. Have fun to read Jeff Pulver saying mostly "Good morning" and talking about the wheather on his Twitter page.

Who needs this? I wonder what Jeff Pulver would say.


UPDATE:

Reuters: Facebook surfers cost their bosses billions
Mon Aug 20, 2007 6:29AM EDT

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Markus Göbel's Tech News Comments:

Skype Founding Investor invests in United Mobile to "deliver a combination of Truphone, Jajah and Skype"

(Thursday, July 12, 2007)

Skype's founding investor Morten Lund is investing in the international mobile network operator United Mobile. That's an international cell phone company, comparable to Roam4Free, GoSIM, BlueSIM, Che Mobil, GlobalSIM, SunSIM, TouristMobile or others, which allows outgoing calls at low rates in over 80 countries and to receive free incoming calls without roaming charges.

Morten Lund seems to brim over with enthusiasm for United Mobile’s business strategy of combining its services with so called Web 2.0 functionality and says:
“The business rationale behind United Mobile’s decision to integrate Web 2.0 features into its service offering is compelling. The organisation’s key objective is to transfer the Skype model to the mobile phone for average Joe who is travelling. United Mobile will deliver a combination of Truphone, Jajah and Skype on a “One SIM card Service”. The company will be a leader in delivering free mobile telephony worldwide. This pioneering new business model will be widely adopted in the world’s leading mobile markets in the near future.”

Free mobile telephony worldwide? That's what we want! At least me and all the VoIP telephony tweakers out there who are always looking for the cheapest way to call.

But what about "Truphone, Jajah and Skype on one SIM card"? Is there something going on between these companies? As far as I know from my professional life, United Mobile would need an authorization to mention the other companies' names in a press release. So where Truphone, Jajah and Skype involved in the press release? Or is United Mobile just name dropping them?

Is there something going on behind the courtain? A dark power forging a new VoIP empire out of these four companies?

As far as I see, United Mobile should have the best rates to terminate international cell phone calls. Truphone, Jajah and Skype could envy them. Also United Mobile has its own SIM cards. It would be very convenient for Truphone, Jajah and Skype if they could start their services from a SIM card, instead from their rather slowly phone client or mobile web page. Also it's obvious that these three minute stealers cannot expect support from mobile incumbents. So it would make sense to cooperate with a worldwide mobile MVNO.

Truphone has just presented their new Multi-SIM capability, which supports travellers who take international SIM cards with them abroad. Calls to their Truphone number will reach them whichever SIM they're using at the time. That's nice, but could be even more convenient. Who wants to always change his SIM card whenever he or she arrives at the Airport? Maybe soon it's not necessary anymore to change the SIM card? When will we see a real TruSIM? When a JajahSIM or a SkypeSIM?

Get out of the closet!

Fellow blogger Moshe Maeir already explained here and here how Jajah's access to Intel's patent portfolio helps them to embed Jajah's telephony functions at the chip level of mobile phones. All these developments explain how VoIP companies drool over more speed on mobile phones. Their applications start pretty slow on often feeble and battery sucking cell phones. It takes a minute until you are connected to Wifi and have established a call with one of their softwares.

I guess: Either the four companies are developing secretly something together, to make their mobile VoIP applications start faster from a SIM card. Or United Mobile is developing an application to blow them all away. In this case they have just used the brand names of Truphone, Jajah and Skype for press release name dropping.

At least I'm sure that United Mobile's next press release can be even more interesting. What do you think?

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Markus Göbel's Tech News Comments:

Great VoIP overview in InformationWeek

(Tuesday, July 03, 2007)

I found another good article about the potential of VoIP. It deals with "numbers that ring where you are", "free calls . . . to the right people" and "anonymous calling for social networkers".
Review: 6 Skype Alternatives Offer New Services
In an effort to compete with the market leader, these VoIP services have come up with some interesting and useful features that may inspire you to switch.
By David DeJean
InformationWeek
Jul 3, 2007 12:00 AM
The featured companies are GrandCentral, TalkPlus, Jajah, Talkster, Jangl and Jaxtr. A good summary of what's possible today.

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Markus Göbel's Tech News Comments:

Jajah + iPhone = no news

(Monday, July 02, 2007)

Now it's finally out what Jajah invented in the latest six months for the iPhone. And what is it?

Nothing!

As I guessed already three months ago they only brought their website mobile.jajah.com to the iPhone screen. That's like if every internet company would publish a press release that their website also works on the iPhone.

It's a no news. But still media like ZDNet or TechCrunch are presenting it as a breakthrough.

Jajah deserves an award as "Master of Misleading Public Relations". Yet on april, 6, 2007, I said in my posting "Jajah misleads the media with news on iPhone, LG Prada and Sony PSP":

Jajah is doing nothing for the iPhone, the LG Prada or the Playstation Portable (PSP). They design no extra software and have no exclusive contracts to preinstall Jajah on these devices. At least they don't say so in their press releases. The company is just announcing that their mobile website can be opened on these devices.

That's like if I would announce that the website of Markus Göbel's Tech News Comments is compatible with the iPhone, LG Prada or the Sony PSP. Of course it is. It's a website, stupid! Every device with a browser can open it. mobile.jajah.com is nothing else, but I wouldn't write a press release for every gear that can show my blog.

But still, three months later, there are people buying it as a news. At least GigaOM has already put a ban on Jajah until real news come out.

I wonder how this latest Jajah message will affect the stock price of their investor Qino Flagship, which until now is the only stock trading possibility to participate in Jajah's success. The carpetbaggers are sucking up every Jajah news, no matter how goofy it is. Read their speculations below the latest interview with Jajah's co founder Daniel Mattes!

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Markus Göbel's Tech News Comments:

Comprehensive VoIP overview in San Francisco Chronicle

(Friday, June 29, 2007)

The San Francisco Chronicle has a nice comprehensive overview about some of the most importantVoIP companies and minute stealers:
Numbers are adding up for international callers
Internet services help to cut consumers' phone bills
Thursday, June 21, 2007

They cover Jajah, Rebtel, Talkplus, Truphone, EQO Mobile, Mino Wireless and iSkoot. I would have liked to read also about Gizmo Project, Mobivox, Fring or Mobiboo. But then again the article appeared on page C - 1 of the San Francisco Chronicle, and paper isn't endless.

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Markus Göbel's Tech News Comments:

Mobile incumbents agree to lock down alternative VoIP providers

(Thursday, June 28, 2007)

The air is getting even thinner for mobile VoIP companies like Truphone or Wifimobile, tells The Register. The Open Mobile Terminal Alliance, a organisation of big mobile operators like Orange, Vodafone, T-Mobile and 3 has published a guidance for network operators and handset manufacturers on provisioning and maintaining VoIP settings on new handsets. It covers only the usage of pre-installed VoIP clients on handsets, such as that used by Truphone or Wifimobile. Applications which are downloaded later, like Fring or Vyke, go free.

According to the OMTP specifications, operators are entitled to remove or lock down VoIP applications on subsidised handsets, but they must provide the ability to remove that lock when the contract period expires, just as they now will release a handset to be used on another network (SIM lock).

Bad luck for some independent mobile VoIP providers, as the incumbents agree on that the initial VoIP settings should be securely protected in the terminal, and can only be changed by the operator. When the service contract comes to an end, the customer can request the provider to unlock the Terminal’s VoIP settings and associate the pre-installed voice applications with alternative VoIP service providers.

This means in most cases: No Truphone or Wifimobile in the first two years of a contract.

Much better off are independent mobile VoIP companies which install their own applications, such as Skype, Fring, Gizmo Project, Jajah, iSkoot, Nimbuzz or Yeigo. The customer may be able to install third-party applications (Java or other Terminal OS applications) that offer VoIP calling using third-party VoIP providers. The only VoIP applications that are forced to use the operator’s settings are those that were pre-installed on the Terminal, and only during the term of the contract that the Terminal was supplied with.

The mobile phone users must be informed that VoIP has been locked or disabled. So the removal of menu items, in the way that Vodafone and Orange crippled their Nokia N95, wouldn't be allowed. The Register states that the guidance is not binding to the member companies. But as so many network operators were involved in writing, it's surely what we will see next on the entire European or world market.

Let's see if that's acceptable to regulators such as UK's Ofcom and what e. g. Truphone will do. Their new software Truphone 3.0 is so feature rich and has presence functions so that it seems quite similar to the mentioned "alternative VoIP applications" to me. If Truphone 4.0 packed it all in the software, instead of using Nokias underlying SIP functions, they would be out of trouble.

But then Truphone would suck as much battery as Fring does.


UPDATE:

I got an email from Wifimobile's John O'Prey. He says that his company is NOT affected. "This is not the case as our client is a stand alone application which can be installed. I would be most grateful if you could kindly correct this."

Sorry for that!

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Markus Göbel's Tech News Comments:

Qino and Jajah get even more engaged

(Thursday, June 28, 2007)

There were rumours about a new deal of the investment company Qino Flagship which recently had invested in Jajah. Now it's out: Daniel Mattes, co-founder and chairman of Jajah, joins Qino's advisory board. Mattes and his fellow founder Roman Scharf also bought a less then five per cent equity stake from Qino.

Mattes says they want to provide their network and experience to Qino's other companies. One directly starts to wonder which ones. Update Software? Pankl?

With Jajah's Mattes in Qino's advisory board the two companies want to emphasize their long term relationship. It started in 2000 and brought Qino already a 5 per cent share in Jajah as compensation for consulting and financial help. With the latest deal Qino now controls nearly 8 per cent of Jajah. Its stock price has doubled in just one month.

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Markus Göbel's Tech News Comments:

Google doesn't take over Jajah, yet

(Wednesday, June 27, 2007)

There where rumours that Google would take over Jajah because last week "three Google airplanes" had landed in the Austrian city of Salzburg.

One small detail escaped the rumourers: There is no Jajah in Salzburg. Most of their people are still working in Vienna and in Israel. On the other hand the new Jajah office in Mountain View (California) is, as far as I know, barely staffed. So Google would probably have to travel to Austria for a takeover. But nothing of that is true, as we learn now from the local Newspaper Salzburger Nachrichten.

It was just Google's CEO Eric Schmidt meeting with his old friends from university. A high profile Princeton alumni meeting, hosted by Austrian industrialist Gerhard Andlinger, attended also by Forbes' publisher Steve Forbes and Germany's ex foreign secretary Joschka Fischer. Names like Newton and Guggenheim were also mentioned.

But still the question remains: Why would Schmidt travel in three airplaines? But maybe this was just a gross exaggeration.

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Markus Göbel's Tech News Comments:

So Jajah is already worth 2.9 billion dollars

(Wednesday, June 20, 2007)

The Swiss investment company Qino Flagship has announced that they bought more than 1 million stocks of Jajah (2,81 per cent), thus holding now nearly 8 per cent (directly and indirectly) of the internet callback service company. That's the interesting news of today.

But what even more my interest was captured the background information: Jajah is already worth 2.9 billion dollars, calculated RRS Capital Strategies Services from Vienna yet in may after the investments by Deutsche Telekom and Intel. They deduct this virtual price from Jajah's user data and the conditions under which Skype had been sold to Ebay in 2005. Based on that Qino's first Jajah investment of 56.000 Euros is already worth more than 100 million Euros. I couldn't find much information on RRS since they don't even have a website, but just a phone number and an email address. But their numbers have been quoted on some trader websites.

Jajah plans to go public on Nasdaq next year, said founder Daniel Mattes in an interview. That's when Intel, Deutsche Telekom, Qino and others get their money back. The company is just a year old! Skype cost Ebay 4,1 billion dollars, but at least they had an own advanced technology. Jajah instead can be copied easily.

The 2.9 billion dollars rating is quite impressive for Jajah's rather simple internet callback service that you can also have in similar shape from companies like Nikotalk, Smart2Talk, Raketu, MINO, Webcalldirect (and all the other Betamax companies), Sitňfono - and probably soon from Yahoo. Sometimes even for free, like at Peterzahlt.de.

Or you can build your own Jajah at Voxalot.

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Markus Göbel's Tech News Comments:

Jajah gets money from T-Online Venture Fund

(Tuesday, May 29, 2007)

I just got an email telling me that Jajah gets money from the German T-Online Venture Fund. Another round of financing, not even three weeks after the $20 million Series C investment round by Intel?

Not quite.

"The investment of the T-Online Venture Fund is part of a together with Intel Capital leaded investment round over 20 million US dollar", says the press release. So Intel is putting its risk on many shoulders. The Germans are now quietly paying a part of the bill while the Americans got the big press three weeks ago.

That reminds me of the story how many Hollywood blockbusters are paid by German tax money. Productions like Lord of the Rings or Mission Impossible II could not have been filmed without German tax saving models for Hollywood media funds. They invest billions while the German movie industry is starving.

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Markus Göbel's Tech News Comments:

Tpad to involuntarily offer free phone calls worldwide?

(Friday, April 20, 2007)

It seems that the fellows at Tpad are eager to open the telecommunications industry's Pandora's box a little bit more. If they really follow this trail, it will be one step more to a worldwide breakdown of phone call margins. A sickness that's highly contagious from VoIP companies to incumbent carries to even mobile operators. I sometimes feel like an epidemic doctor and today I found another sign of deterioriation at the patient: Tpad, which offers local break in numbers for its VoIP services in many countries, wants use toll free numbers now.
Do you know what that means?
Free phone calls from nearly every country to every country!
Jajah, Rebtel, Truphone, Vonage and the like can go home then. And Tpad pays the phone bill. No need for a computer, a Wifi phone or an ATA. Just plain 0800 numbers that everyone can call for free from his landline or cell phone. Even people who don't have a computer or technical skills can make their calls for free.

The setup is quite easy. Just define your Tpad account as incoming number in a hosted PBX, which you can get for free at PBXes.com. Or you install the free Asterisk in your webspace. Unfortunately my preferred company Voxalot doesn't provide the necessary features yet, but they are working on it.

For the outgoing calls I recommend Voipstunt, which offers free calls to 40 countries, or another company of their mothership Betamax. After that you can virtually throw away your computer, ATA, Wifi phone or whatever you have used for VoIP. Just call the toll free Tpad number of your country, then dial your Tpad account number, your PBX calltrough PIN and the number you want to call. The call enters on the free Tpad number and will be connected for free via Voipstunt.

Well, I admit that this seems a lot of numbers to dial. But you can automatize it by installing the mobile callthrough manager from Runningmobile on your cell phone. Just tell the program once your account numbers and then start making your phone calls. The cell phone behaves as always, only that it dials in the background some more numbers, which you don't notice.

You can even share this free service with your friends. Just tell them which toll free number they have to dial and how it works! Of course you should setup some rules in your PBX to prevent that someone calls a country that isn't free. I for instance have as of today 248 freedays in my Voipstunt account. This means 248 days of free calls to any regular landline in: Argentina, Australia, Austria, Belgium, Canada, Chile, Denmark, Estonia, Finland, France, Germany, Hong Kong (+mobile), Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Portugal, Puerto Rico (+mobile), Russian Federation, Singapore (+mobile), South Korea, Spain, Sweden, Taiwan, United Kingdom and the United States (+mobile). And the rest of the world they offer quite cheap.

If that's not enough and you also want to do free calls to mobile phones then install Tpad as incoming number in a PBX with free calls to cell phones, such as 4S newcom's. They can equip their IP PBX with SIM cards of all mobile phone providers of your country. Of course with flat rate tariffs, so that you can call all mobile phones for free.

In fact the described free calling service is in itself nothing new. Vonage also offers similar toll free numbers, but only for subscribers of their service, which costs 25 dollars a month. Tpad's accounts are free.

Reviewing this scheme I start to doubt that Tpad will really implement these toll free numbers. I understand why they are planning it: So that people can use Tpad for their calls without even having a computer. Tpad is very strong in countries like Pakistan and India where many poor people live. The company counts on that these clients will use Tpad also for the outgoing calls to the PSTN. And therefore they sponsor the toll free number.

But that's not necessary if you know to creatively use the SIP standard.

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Markus Göbel's Tech News Comments:

More tricks for free phone calls

(Tuesday, April 17, 2007)

Yesterday I told under the headline „Why mobile and landline phone calls will soon be free“ my outlook on the future of telecommunications. I am sure that per minute charges for landline and mobile phone calls will soon be a thing of the past. Even a 29 dollar monthly flatrate for all calls will seem too expensive. But not because the companies change their business models. It's the clients who find ways to circumvent the paid networks. They leverage their phone costs by using the SIP standard which can be seen as a Pandora's box to the industry.

Today I want to show you some other examples how I would do it. I'll also try to explain how the companies try to avoid these tricks. Skype and Truphone for instance try to stay out of the rat race by avoiding to implement the whole functionality of the SIP standard. Skype more than Truphone, obviously. Rebtel tries to tie up their clients to pay 1 Dollar a week for their incoming numbers. Jajah wants you to deposit at least 5 dollars on your account to charge you for their callback service. But they all can be beaten.


Connect Skype to a normal phone:

Skype relies on its own closed communication standard and until now there were no easy ways to use Skype on your normal phone. But maybe these days are over.

The VoSKY Exchange from abpTECH alleges to be the world's first product to seamlessly bridge an existing PBX to the Skype network. It adds four Skype lines to your PBX, and extends the benefit of Skype to every extension in your office.

At CeBIT the Italian company PCService presented in march their Linux software Skip2PBX, which serves as an addition to a company's existing PBX. Installed on a Linux machine, which can also be virtual, it controls up to 30 Skype accounts at one time, using different sessions of the Skype program. When a Skype call arrives it's being redirected to a phone. The Users can call their Skype contacts for free by using short numbers on their phone.

But the easiest way is certainly to use Fring on a mobile phone. Why hassle with the PBX when there is a phone software that communicates with all kind of messengers and SIP phone networks? Fring works on Wifi and 3G.


Get a cheap incoming phone number for Truphone:

Truphone has another interesting way to assure their income. They give free calls to 40 countries worldwide until end of June, but maybe this special offer will last forever. It's not only a marketing gag, they just have another source of income. The Truphone numbers in the UK are mobile phone numbers. To call them is quite pricey and Truphone takes its share from the incoming calls, as a Truphone network engineer affirms.

But there is an easy way to avoid these costs:

Install Sipgate as a second SIP provider in your mobile phone. So people can call you on your free Sipgate landline number. You can even set up a call forward from the Sipgate number. Just install Sipgate on Voxalot and make a call forward to your Truphone SIP address which has the form 447624XXXXXX@truphone.com. Your friends can call you always on your Sipgate number, but poor Truphone (which you will probably use for the free outbound calls) will not earn on the inbound leg from PSTN anymore.

Truphone always tried to prevent this kind of tweaking by not showing to their costumers their own SIP password. Truphone's software leaves it encrypted on the Nokia mobile phone to prevent that people use the service on other devices, circumventing the Truphone network. So do the Sipgate workaround! Calls between Sipgate and their partner networks are free, that's understood.


Get lots of inbound numbers like at Rebtel:

One business of Rebtel is to give you local incoming phone numbers in many countries and charge a dollar a week for that. But why should you pay when there are free incoming numbers? I, for instance, have dozens of SIP accounts with their respective inbound numbers from different countries concentrated at Voxalot. No matter which number you call, they all ring on the same phone. The thing gets even more funny because my Voxalot account works with Sipbroker and Tpad. They have inbound number in nearly every country of the world. You can call them at a local rate, dial the account number and my phone will ring.


Free Jajah like web callback:

Voxalot even has a Jajah like web callback. But other than Jajah these calls can cost you nothing if you use free VoIP providers on both legs of the call. There is also a version for cell phones at mobile.voxalot.com which costs nearly nothing for the mobile data. Enjoy your free calls!


Of course the described services also work on mobile phones outside Wifi, using an IP PBX with GSM SIM cards as 4S newcom offers.

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Markus Göbel's Tech News Comments:

Jajah misleads the media with news on iPhone, LG Prada and Sony PSP

(Friday, April 06, 2007)

Does anybody understand the public relations officer at Jajah? Every few days the company makes a similar announcement that on closer examination means nothing:
PSP (PlayStation Portable) gamers around the globe: Call with JAJAH!
Thursday, April 05. 2007

JAJAH Wears Prada

Thursday, March 29. 2007

Apple iPhone + Jajah
Tuesday, January 09. 2007

It seems they try to to make a news out of every device that can open their mini website mobile.jajah.com. Maybe they have the laziest press department ever, that only wants to vary the same press release again and again? Or are their Venture Capitalists pushing too hard for good news, so that they try to cheat them with these hot air press releases?

I am already waiting for news like Jajah works with Nokia N95, Jajah ready for Motorola MOTORIZR Z8, Finally Jajah on Samsung F700, Jajah also works with Sagem my150X, Call your friends with Jajah on the Samsung SGH-i600, ...

This way they could have every day a new announcement. But what upsets me most is that there are still blogs and news websites which present these lame press releases as a big story.

Read this quote from Jajah:
Nearly 25 million PSP systems have shipped globally, so millions can take part in free or low-cost calls by using the Internet browser functionality and visiting mobile.jajah.com to make a JAJAH call.
Or this:
Jajah will work on the Prada, the same way it will work on the Apple iPhone. To use JAJAH, you simply go to mobile.jajah.com via the phones browser.
Or this:
We are going to bring Jajah Mobile to the iPhone as soon as it becomes available. iPhone users will be able to make free or very low cost global Jajah calls with a single click, without a special download, other equipment, wi-fi or broadband access.

Are you getting it? Jajah is doing nothing for the iPhone, the LG Prada or the Playstation Portable (PSP). They design no extra software and have no exclusive contracts to preinstall Jajah on these devices. At least they don't say so in their press releases. The company is just announcing that their mobile website can be opened on these devices.

That's like if I would announce that the website of Markus Göbel's Tech News Comments is compatible with the iPhone, LG Prada or the Sony PSP. Of course it is. It's a website, stupid! Every device with a browser can open it. mobile.jajah.com is nothing else, but I wouldn't write a press release for every gear that can show my blog.

But nevertheless GigaOM says "Jajah uses devices to grow" or the Tech Digest applauds "Quite a coup for VoIP company Jajah, it has managed to get its functionality featured on LG's much-anticipated Prada handset".

Can't they read? Or am I missing something?

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Markus Göbel's Tech News Comments:

Why does nobody admit that his company is a „minute stealer“?

(Wednesday, February 21, 2007)

I really like the term „minute stealer“ that Andy Abramson and Om Malik brought up. It explains in a very short way that VoIP companies like Jajah, Rebtel, Cellity, Truphone and others take shares of the telephony market from the well established, often monopoly like, old phone companies and make calls cheaper by tunneling them trough the internet. In the last months we should also speak of „mobile minute stealers“ since they do it also with cell phone calls that are even more expensive.

This is a great opportunity and so I wonder why nearly none of the new companies wants to call themselves a „minute stealer“. Are they afraid of waking the sleeping enemy?

Last week I researched for an article in a German economy magazine and talked to many important people in this market: Ari Virtanen (Vice President Convergence Products, Multimedia of Nokia), Eric Lagier (Head of Mobile Business Development at Skype), Roman Scharf (CEO of Jajah), Alexander Straub (co-founder of Truphone), Hjalmar Windbladh (CEO of Rebtel), Tim von Törne (co-founder of Cellity) and also to analysts, users and cell phone companies. Most of them say that they are no „minute stealers“ and no danger to established cell phone companies.

„A survey showed that 55 per cent of all Skype users never made a international mobile phone call“, told Eric Lagier from Skype. „So Skype is no competition to the mobile operators. If theses people now use Skype mobile to contact their friends abroad this does not take away mobile minutes from the operator.“ He refered to Skype on Wifi PDAs and Skype on mobile phones which „3“ offers together with an unlimited data deal in the UK and soon in Sweden and Denmark.

A similar contained comment came from Tim von Törne, co-founder of Cellity, which tunnels cell phone calls for small prices trough fixed phone lines: „We don't steal minutes, we only lower the prices.“ The rest of his argumentation was nearly the same like Roman Scharf's from Jajah: „With Jajah the mobile operator does not loose his client. He only does some international mobile calls with us but the operator can still bill him the local calls and the base fee.“ Then he passes the bill to others: „The real threat are Wifi phones because they bypass the mobile operators at all.“

Nicely put. So Nokia, which is the actual market leader for Wifi/GSM mobile phones, must be in trouble with Vodafone, T-Mobile, O2 and other mobile operators. Until now they are Nokia's biggest clients, but the new cell phones like E61, E70 or N81ie make Wifi calls possible and allow the easy installation of services like Jajah and Cellity which must hurt them. Does Nokia leave a sinking ship, with everytime smaller margins in the mobile phone industry, to concentrate with it's Wifi/GSM phones on the office market with its gross margins?

„Nokia has not changed it's strategy“, said Ari Virtanen, Vice President Convergence Products, Multimedia of Nokia. „I cannot see any conflict between Nokia and the mobile operators because of the Wifi capabilities.“ Really? I can't believe it. In Germany you can buy the E61 for 1 Euro together with a cell phone contract. „Most heavy mobile phone users spend 80 per cent of their time in Wifi areas: at home and in the office“, says Harry Behrens, CEO of 4S newcom. „Why should they use then expensive mobile phone connections when they can call with the same device nearly for free on Wifi?“

Sounds logically to me, a perfect „minute stealer“ scenario.

You have to keep in mind that people who download music for free instead of buying it on CD are persecuted and called thiefs. Even if they wouldn't have bought the CD anyway. So in music a person who uses an alternative way to access to songs is a „music stealer“ and a danger to the industry. But in telecommunications a person who uses an alternative way to access to mobile communication for free is no „minute stealer“ and no danger to the industry? Not quite convincing.

I agree more with Rebtel's Hjalmar Windbladh who said that „today's prices for mobile internet, mobile international phone calls and SMS are a daylight robbery“. Companies like Vodafone pay only 0,8 Euro Cent a minute for a mobile phone call from Germany to China, he explained to me. „So why do they cash 1 Euro or more from their costumers?“. This „toxic pricing“, as Windbladh calls it, brought in the „minute stealers“ like Rebtel which can connect the same phone call for some Cents. At least Alexander Straub of Truphone was not afraid to tell that „we are building our own network which allows free mobile phone calls worldwide.“

You companies ARE stealing minutes and you do quite a good job in it! When I compare your prices with my normal cell phone costs they can save me between 50 and 90 per cent. Be proud of it and don't hesitat to use the name „minute stealer“!

The network operators have understood your business anyway and they already have you on their radar. Rolf Hansen, CEO of the German MVNO Simyo even recommends to use Jajah for international calls since he cannot lower their prices in the near future. Vodafone, E-Plus and T-Mobile told me that they don't see you as a danger since you are still so small. But you will not be forever.

But maybe these companies just want to stay under the radar and don't want to attract too much attention. Their businesses live from very small margins on the phone minute. Often it's far less than a Cent. The big companies can push them out of business by just lowering their prices a little bit. Or they do it like AT&T which with one stroke of a feather created the largest unlimited calling community in the US: 100 million AT&T wireless and wireline phone numbers can call each other now for free.

Who will install then the software of the „minute stealers“ on his mobile phone?

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Markus Göbel's Tech News Comments:

The minute stealers' coffin nail?

(Monday, February 12, 2007)

It seems that the business model of Jajah and other "minute stealers" which try to bring down the cost for mobile and fixed line telephony can't last forever. Maybe their window of opportunity is closing very soon.

There is an interesting article from New Zealand which tells under the title "Skype rival Jajah another nail in the toll call coffin" how Jajah works. But the article, which I found trough Andy Abramson's blog, tells in fact much more: It shows how big phone companies are fighting back against Jajah, Skype, Gizmo and the others. New Zealand's Telecom, formed in 1987 out of the telecommunications division of the New Zealand Post Office, calls it "0161 international calls".

International calls are optionally being routed over lower cost circuits. (I suppose that this means that they are being routed over the internet and maybe the quality of service is not as good as over the normal phone lines.) All customers need to do to get the cheaper pricing is to dial the prefix 0161 when they make a call instead of the usual 00 international prefix.

The article sums it up to:
Telecom doesn't promote the service much publicly, to avoid cannibalising its conventional toll call revenues, but keying "Telecom 0161" into Google.co.nz will bring up the relevant information.

As more customers take advantage of these services, regular phone companies, including Telecom, will continue to cut their standard pricing to compete. Toll calls will no longer be what they are today – a tax on the time-pressed, risk averse and computer illiterate. Just don't then be surprised if telcos appear increasingly pressed for cash to invest.
My own research for an article, which is still to be published, also shows that the minute stealers are aware that their window of opportunity is not open forever. But most of them are counting on five years in which they can snatch costumers from old fashioned phone companies that still rely on high prices.

But if you have to decide between installing a software and subscribing to a new service, which often is difficult to use, or just dial another prefix on your old phone without even switching on the computer - what would you prefer?

Maybe we didn't find a nail to the "toll call's coffin" but to the "minute stealers' coffin"?

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Markus Göbel, Journalist

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